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Having core parts of your personal computing or business computing rely on Google or AWS infrastructure is a systematic risk. Unless you are are racking up a $50k bill every month, you are simply too small that anyone there would care.
Utterly untrue. AWS is not a 'systematic risk', that's absolutely ridiculous and I can't even begin to address that statement.
Is there really no way for a user to get in touch with a human agent? I read that Google automates the flagging and disabling of accounts but given how many people have their livelihood linked to these accounts, Google must have done something. It makes me scared how deep I have dived into the Google ecosystem. Time and time again I think about transitioning to someplace else but don’t know how to. It seems too daunt…
Disabling google accounts is whats stopping me from using GCP fully. what if the credit card got declined on GCP and the google bots decide to ban me from the whole eco system.
(yes, loss from not handling a single .com domain is minuscule for Google - but I wonder how common is to run away from any Google service due to risk to entire account)
This happens again and again. I have had that happen to my twitter account. I see this regulary on HN. My suspicion is that this is mostly happening because platforms that big like google or twitter rely very heavily on machine learning and other AI related technology to ban people. Because honestly, the amount of spam and abuse that are likely happening on these platforms has to be mind boggling high. So I get why t…
Maybe the solution is to not have single platforms that are this big.
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I'd easily pay for a personal gmail account which has all the privacy protections on and also 24/7 access to customer support via chat and phone. Sadly most of that is only provided for business accounts.
Is there a good reason to keep using gmail? I've only got good things to say about Fastmail - which is paid, reliable, faster than gmail and private. And they're reinvesting some of their revenue into making better standards for email. I haven't needed to contact support, but I think they have a manned tech support email address too.
Also, unfortunately Gmail/Gsuite is very cost-effective for us. We've looked at ProtonMail which seemed nice and potentially worth supporting but they would have cost us probably ten times or more what Gsuite costs (for email service only!) thanks to having to buy a ton of add-ons to get feature parity (they actually do charge extra for pretty much each custom domain and alias you want to use). And buying 100 GB of storage costs an eye-watering $120/month ($1.99 on Gsuite). I really don't know why their pricing is so weird. I know they can't probably scale as well on storage but adding aliases does not cause any measurable additional cost for them...
Anyway, if anyone decides to make a Gmail UI clone with a reasonable spam filter and pricing that's at most 2x what Google charges: Please let me know, I will migrate 120 new users to you within a couple weeks (not much on a grand scale but it's what I can offer...) :-)
The company I work for has banned the use of Google Cloud due to how they treat their Play Store developers, in particular that there never seems to be any human being that you can talk to and find out what you need to do to fix the situation. We do not want the same to occur to our servers or if there is an overflow from Play Store ban to GCP etc.
We only hear the celebs that got their accounts suspended. Imagine how many others are stuck and have nowhere to talk to.
I'd easily pay for a personal gmail account which has all the privacy protections on and also 24/7 access to customer support via chat and phone. Sadly most of that is only provided for business accounts.
For storage, I’ve successfully reached human tech support at synology and backblaze.
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Good on him. Takes courage and an established product to do this. Good example of standing up.
> Good example of standing up. But he won't pull Terraria from the Play Store I guess. Because he has no choice unless he wants to wreck his business.
This makes me anxious about my long time Gmail address. Back then I got it just because it and Google was cool, and their services had a good reputation. It was a different Google back then. If they had launched it this year I would never have got one because chances are it would have been cancelled by 2025. Gmail is really the only valuable thing that actually ties my life to Google. And it's not that hard to replac…
I've been considering getting a new email address on a personal domain so it can be more portable and I can change providers. Does anyone recommend any alternate providers with custom domains, or some OSS? Is it possible to host your own email server on a NAS or RPi something?
We keep hearing horror stories like this on HN and yet Google Cloud revenue jumps to $13.06 billion in 2020, up 47% year-over-year from $8.92 billion in 2019. Either HN bias towards google is making sure these posts hit front page frequently (frequent enough for me to notice at least) or certain tiers of customers are treated differently.
30 000 random bans per year without justification are entirely consistent with Google Cloud revenue in billions.
In similar way as people keep doing things despite (sometimes tiny!) potential for death, mutilation or bankruptcy.
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There's virtually no chance that the automated system that banned him knew the account belonged to someone with whom Stadia was doing business. Even if we assume there's a list of high profile people/accounts not to automatically disable, I can't see him being on it.
It's possible to have a system that marks high profile accounts that shouldn't have automated actions applied ... that it appears Google doesn't have something like this is worrying.