Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…
You can't overwhelm the user with 300 "Here's what you can do with your phone!" tips when they first start it, so maybe something like a push notification every few days telling the user about a couple features.
She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
101–109 of 109 posts
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#102Earlier quoted context omitted.
> iOS which is it has many awesome features that you just won't know about unless you're a techie that keeps up with the news Probably the single most useful hidden feature, valuable to parents everywhere, is “Guided Access” mode available through accessibility settings. It lets you lock the screen to a single app or disable touch entirely (or even by custom region), so that you can hand your device to a kid without…
Samsung has this too (not sure about other Androids), it's called "pin app". It also makes the app come up immediately when your turn on the screen, so it's in front of the lock screen basically (but you can only access that particular app). It's good for showing someone a specific app. I also use it for instant access to my train ticket (QR code on screen on the train company's app). The iOS version sounds better th…
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#103There is a long and shameful history of repair techs and computer shops doing this to people. From the stories I've heard from people who've been in that industry, looking for nudes on customer devices has been almost an expected and tacitly tolerated norm for decades. Its not going to stop on it's own, so we need to start throwing the book at these people. Very long prison sentences are in order. It's a form of sexu…
I think we should continue with the consequentialist approach where the trust violation and right to privacy are considered creepy but not punished as strictly as sexual abuse that actually harms someone or traumatizes them. "Uploads the nudes to Facebook" is not a bad place to draw the line. I spend a lot of time watching TikToks of people in prison and it is a terrible punishment where a few weeks outweighs any har…
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#104Earlier quoted context omitted.
I think we should continue with the consequentialist approach where the trust violation and right to privacy are considered creepy but not punished as strictly as sexual abuse that actually harms someone or traumatizes them. "Uploads the nudes to Facebook" is not a bad place to draw the line. I spend a lot of time watching TikToks of people in prison and it is a terrible punishment where a few weeks outweighs any har…
Prison is a deterrent.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#105Earlier quoted context omitted.
> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?
I had a friend a few years back that got taken for close to $50k and this feature would have prevented it. - He was at a bar and got to talking to one girl. - There was another girl watching him and his phone and figured out his passcode. The bar was dimly lit so FaceID didn't always work and at some point he entered his passcode and she saw. - They all left to "go back to their place" and in the process the girls st…
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#106Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…
Repair State isn’t a feature that you need to know about unless you’re having your phone repaired or traded in, at which point you’ll learn about it. It’s a perfect example of a feature being surfaced exactly as it should be, when needed. Quite a bit of mental gymnastics to twist that into being an ‘issue’.
Now that I know it's a feature, I won't suggest that for iPhone users as backup+restore just sucks. (I know restore is easy, but bank apps, Signal, etc don't get backed up, so it is an annoyance)
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#107There is a long and shameful history of repair techs and computer shops doing this to people. From the stories I've heard from people who've been in that industry, looking for nudes on customer devices has been almost an expected and tacitly tolerated norm for decades. Its not going to stop on it's own, so we need to start throwing the book at these people. Very long prison sentences are in order. It's a form of sexu…
TLDR:
Researchers visited 11 service providers in Canada to replace a laptop battery. 10 out of 11 service providers requested OS passwords, 8 stored the password in their database and 5 printed the password on a sticky note and attached it to the device. In the second part of the study, the researchers prepared laptops with an easy-to-fix problem, some revealing pictures on the disk and custom logging software. In 6 out of 16 cases, the photos were opened and viewed and in 2 cases, logs were missing.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#108Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…
Why isn't showing the user how to enable "repair mode" one of the first things the "genius" does if such a feature exists? In the same spirit as us turning away when a user enters their password.
Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)
#109Earlier quoted context omitted.
> iOS which is it has many awesome features that you just won't know about unless you're a techie that keeps up with the news Probably the single most useful hidden feature, valuable to parents everywhere, is “Guided Access” mode available through accessibility settings. It lets you lock the screen to a single app or disable touch entirely (or even by custom region), so that you can hand your device to a kid without…
Keep in mind it doesn’t always work and never works in YouTube full screen mode