Live data from Hacker News

She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

vice.com

41–50 of 109 posts

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#42

Why doesnt apple add a repair mode? Access to most settings but not data? Then train users to never give their password to Apple (like banks say never say even to us your PIN or online password)

They did. 10 years ago.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#43
post #26

Earlier quoted context omitted.

When I sent my Steam Deck for repair, Steam asked my to factory reset it, which I did. Now I think this is what I would do if I need to send any electronic device for repairs. All my data is backed up to cloud, yes setting it up again is a chore but it's better than risking my data with some unknown contractor.

> All my data is backed up to cloud How is that less worrisome? Your data is living in someone else's storage, waiting to be compromised.

Depending on the backup mechanism they use it might be protected with cryptography and a private key or strong password.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#44

There is a long and shameful history of repair techs and computer shops doing this to people. From the stories I've heard from people who've been in that industry, looking for nudes on customer devices has been almost an expected and tacitly tolerated norm for decades. Its not going to stop on it's own, so we need to start throwing the book at these people. Very long prison sentences are in order. It's a form of sexu…

I think we should continue with the consequentialist approach where the trust violation and right to privacy are considered creepy but not punished as strictly as sexual abuse that actually harms someone or traumatizes them. "Uploads the nudes to Facebook" is not a bad place to draw the line. I spend a lot of time watching TikToks of people in prison and it is a terrible punishment where a few weeks outweighs any harm done to these victims.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#45

Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…

> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?

I mean, if they restrain your eyeballs to look at the phone…

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#47
post #24

Earlier quoted context omitted.

How many wacks with a wrench do you think it'd take before you gave up your passcode?

Which is why phones should have duress passcode capability but that's another rant.

They do to some extent.

Holding the side button + volume button together until you see the power-off slider also temporarily disables Face ID / Touch ID, requiring the device passcode for unlocking.

You can also set your phone to erase after ten failed passcodes.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#48

There is a long and shameful history of repair techs and computer shops doing this to people. From the stories I've heard from people who've been in that industry, looking for nudes on customer devices has been almost an expected and tacitly tolerated norm for decades. Its not going to stop on it's own, so we need to start throwing the book at these people. Very long prison sentences are in order. It's a form of sexu…

Criminal yes.

But also civil penalties that would mean closing repair shops that don't work ethically.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#49

There is a long and shameful history of repair techs and computer shops doing this to people. From the stories I've heard from people who've been in that industry, looking for nudes on customer devices has been almost an expected and tacitly tolerated norm for decades. Its not going to stop on it's own, so we need to start throwing the book at these people. Very long prison sentences are in order. It's a form of sexu…

I think we should continue with the consequentialist approach where the trust violation and right to privacy are considered creepy but not punished as strictly as sexual abuse that actually harms someone or traumatizes them. "Uploads the nudes to Facebook" is not a bad place to draw the line. I spend a lot of time watching TikToks of people in prison and it is a terrible punishment where a few weeks outweighs any har…

Prison is a deterrent.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#50
Somewhere in the 2013-14's or something my MBP had a faulty GPU and I brought it in for free repair (that they put in another faulty GPU which failed after the same time as the first one, but it did get them over of the warranty period is besides the point), and they asked me for my root password. I gave it, and felt incredibly dirty. I would never do that again.
Post reply on HN