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She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

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Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#21

Post by wizzwizz4 »

throwmeaway222 wrote: post #18
CafeRacer wrote: post #14

This is weird. On one side, why would you give your passcode to a device that contains a lot of stuff, usually financial apps, message history, in a lot of cases access to corporate information... and eventually nudes. On other side, as a technician, how retarded you must be to have access to all this data and to take nudes and post them online. Like whats the end game? What sort of outcome do you expect? This is jus…

That's what my first thought was too - nudity is everywhere, it's not like you posted the first images of a nude woman ever.

I'm guessing it's the same reason people rape, when it's relatively easy to hook up with someone consenting: the abuse of power is the point.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#22

Post by altairprime »

Date article posted: June 8th, 2021

Date Apple announced self-repair kits program: November 17, 2021

I had been wondering what inspired that program — sure, it’s a good idea, but it’s an odd investment for a corporation. Three months is about their usual turnaround from “okay, this is humiliating” to “okay, we’ve announced our intent to fix”. Thanks, Vice!

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#23

Post by dreamcompiler »

_fat_santa wrote: post #20

Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…

> can only be opened with FaceID and no passcode backup

So it can easily be opened by someone who restrains you and holds your phone in front of your face then?

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#24

Post by malfist »

dreamcompiler wrote: post #23
_fat_santa wrote: post #20

Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…

> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?

How many wacks with a wrench do you think it'd take before you gave up your passcode?

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#25

Post by abtinf »

_fat_santa wrote: post #20

Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…

> iOS which is it has many awesome features that you just won't know about unless you're a techie that keeps up with the news

Probably the single most useful hidden feature, valuable to parents everywhere, is “Guided Access” mode available through accessibility settings.

It lets you lock the screen to a single app or disable touch entirely (or even by custom region), so that you can hand your device to a kid without worrying they will delete your photos.

They never even really promoted this features in their news updates.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#26

Post by kaoD »

eloisant wrote: post #16
vinni2 wrote: post #2

I never understood why the repair techs need my passcode to repair my iPhone (like replacing display or battery) and they suggest it as a first option unapologetically without even explaining privacy risks.

When I sent my Steam Deck for repair, Steam asked my to factory reset it, which I did. Now I think this is what I would do if I need to send any electronic device for repairs. All my data is backed up to cloud, yes setting it up again is a chore but it's better than risking my data with some unknown contractor.

> All my data is backed up to cloud

How is that less worrisome? Your data is living in someone else's storage, waiting to be compromised.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#27

Post by yegle »

_fat_santa wrote: post #20

Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…

Shouldn't it be a standard procedure for the Apple Store Genius to instruct the user to enable Repair Mode before accepting the device?

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#28

Post by falcor84 »

dreamcompiler wrote: post #23
_fat_santa wrote: post #20

Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…

> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?

The word "easily" is doing some work here, as your scenario is already in the area of "rubber-hose cryptanalysis", where passcodes don't stay private for long either.

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#29

Post by jayd16 »

mschuster91 wrote: post #13
Arch485 wrote: post #3

It's crazy that a repair shop needs your passcode. I can't think of any case where it would be necessary. I'm glad this person won the lawsuit though; getting your nudes leaked is a really shitty situation to be in. Apple needs to do a better job vetting their repair shops.

The problem is that Android doesn't offer a pre-boot UI for testing anything unless you flash TWRP (at which point the userdata will be wiped), and I'm not sure if iOS does either. Yes, this sucks hard.

Can't you restart into recovery mode and run graphics test?

Re: She Sent Her iPhone to Apple. Repair Techs Uploaded Her Nudes to Facebook (2021)

#30

Post by _fat_santa »

dreamcompiler wrote: post #23
_fat_santa wrote: post #20

Unfortunately this occurred in 2016, long before they added "repair mode" in iOS 17. But I should mention, I was in the middle of writing a comment along the lines of "apple really needs to add a repair mode to iOS" before going to look it up and realizing that it's actually been there since iOS 17. For me this highlights another issue with iOS which is it has many awesome features that you just won't know about unle…

> can only be opened with FaceID and no passcode backup So it can easily be opened by someone who restrains you and holds your phone in front of your face then?

I had a friend a few years back that got taken for close to $50k and this feature would have prevented it.

- He was at a bar and got to talking to one girl.

- There was another girl watching him and his phone and figured out his passcode. The bar was dimly lit so FaceID didn't always work and at some point he entered his passcode and she saw.

- They all left to "go back to their place" and in the process the girls stole his phone.

- Mid ride they kicked him out of the Uber.

- He goes home and realized his bank accounts have all been cleaned out via Venmo and CashApp.

Had those apps been inside the "secure folder", they would have not been able to access them and thus would not have been able to clean him out like they did.

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