471–480 of 580 posts
Samsung sucks. Their customer support is a joke. And this is across the world. Right now I am back in Brazil, just got a new samsung product. It was delivered non-functioning. Hours since I submitted a ticket. No answer. Talking to a real human being is impossible.
Their hardware is technically great. It is the software that sucks.
I got a good deal for an S90C + Q990C combo. It was 50% off off their regular price which was already quite a bit cheaper than the comparable LG/Sony counterparts. After 1 year, I am 100% sure that I will never again buy a Samsung product, no matter how cheap it is. Just look at the first sticky here: https://www.avsforum.com/threads/2023-samsung-4k-s95c-s90c-s...
I got one hoping it works be great but they add bugs to each release.
The video decoding macro blocks around dark objects at certain illuminations.
The TV complains it's running out of space (wth) after I installed only 6 TV streaming apps. 4gb of storage is the cause and when it gets to 1gb it complains, daily.
It makes power on off sounds, "bling", when off, and when on. Surprise!
The apps all have bugs, because Tizen OS is unpopular and difficult to develop well on.
Two important features I insist on for products I develop: 1. Staged rollout of firmware updates. It’s common practice for apps and software but for some reason it’s less common with firmware. Rolling out to 1% (or less, depending on scale) of devices and waiting a day is cheap insurance. Side note: Build a good relationship with customer service people so you hear about these things immediately. 2. A failsafe firmwa…
This is what everybody wants, but almost nobody does. Time to market, etc.
There if something goes wrong during an update, you always have a backup BIOS with the previous version (not necessarily factory settings). If the system fails to boot, it automatically switches to the backup BIOS and restores the main BIOS to the last working version.
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That old truck is probably polluting 10-30× more than a modern one. While corporations have their flaws, they have spent time and money making engines more efficient and reducing harmful emissions.
Don't care. They can entice us as much as they want. We will not comply. Some people love rolling coal for that reason. (My semi-daily driver is over 50 years old.)
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I love when I last called my cell phone carrier and they asked me to try putting my phone in airplane mode. I said "wouldn't that disconnect the call?", they went "no it will not", and guess what happened when I turned on airplane mode.
they obviously knew that was going to happen and so did you. The correct response should have been "okay I am in airplane mode now what?"
Someone on reddit [0] mentioned that they updated their device via USB and hadn't encountered any issues. If that's true, then it might actually have been the previous firmware update that silently bricked the device. Or maybe Samsung only test in a controlled lab environment without real world signal interference. In any case, it's mind boggling how a multi billion dollar company lacks proper rollout strategies. I h…
I also have a pair of XM4s. I installed the app briefly when I first got them so I could turn off the voice notifications on connection/mode change, and then immediately uninstalled it and have never needed it again. Why on earth would I want to update the firmware on my perfectly working headphones?
* Enhances the security features of the system software
* Improves Bluetooth connection stability
* Improves the hands-free calling quality
* Fixes an issue where the headphones cannot be paired on a Windows computer
* Fixes an issue where, when there are 2 Bluetooth devices connected at the same time, the connected devices repeatedly disconnect and reconnect
* Improves general performance of the headphones
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The golden firmware should reset to the old/first firmware of the device and nothing else. Keep it as simple as possible and restore the customer device back to an operational state.
The problem comes in if that old firmware has security holes, particularly if the device is network-connected.
Someone on reddit [0] mentioned that they updated their device via USB and hadn't encountered any issues. If that's true, then it might actually have been the previous firmware update that silently bricked the device. Or maybe Samsung only test in a controlled lab environment without real world signal interference. In any case, it's mind boggling how a multi billion dollar company lacks proper rollout strategies. I h…
You might have to line the inner walls with something to prevent the signal from bouncing back? I'm not sure.
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Unfortunately in the US it was discovered that you could do this and now everybody does it. They're called "arbitration clauses" even though their true purpose is to stop you from being able to sue or be part of a class action.
> even though their true purpose It’s not a secret that arbitration agreements are intended to force the parties to arbitrate their disputes.
While I understand that not all companies are like this... most are, especially the big ones.
So when I say the "true purpose" is to stop you from being able to sue, I do not mean that it's somehow some closely-held secret that arbitration is an alternative to suing. It's just that the widely perpetuated façade of "oh you just agree to the more convenient arbitration" is a vast oversimplification and there are much deeper and far more malicious intents behind those clauses. It is not at all the win-win that companies would have you believe; I've even unironically seen at least one company say, essentially, "arbitration is much better, and filing a lawsuit is so inconvenient that you wouldn't want to do it anyway". Yeah. It's soo inconvenient for me to cause you so much trouble. For me. Inconvenient for me. It sure is. I'm definitely the one that wouldn't want it to happen. I definitely don't like when companies pay for intentional wrongs directed at me. Definitely not.
I've been wronged by companies a lot through the years and I have exactly zero patience for exactly these kinds of terrible, anti-consumer business practices. Access to arbitration as an option is great; forced arbitration however is a trap designed to protect the company at the expense of the consumer. In other words, forced arbitration has never actually been about arbitration at all, but rather exclusively getting out of lawsuits. That is what "true purpose" means. "Arbitration" is just their "get out of lawsuits free" card; they would use any other card that would have the same effect, because it is that effect that they're after.