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Plane: Open-Source Alternative to Jira

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Re: Plane: Open-Source Alternative to Jira

#221

Post by remram »

viharkurama wrote: post #197
remram wrote: post #194

How is it different from all the other open-source issue trackers and project managers? Taiga.io, Open project, Focalboard, Redmine, etc Those don't market themselves as similar to Jira, but that's not exactly a feature, so what are the differences in practice?

Hey, Our philosophy behind Plane is based on the concept of "Tasks meets Method." We have specifically designed this product to accommodate various project management practices such as Agile or Waterfall, allowing you to seamlessly implement the framework of your choice. The core idea behind Plane is to provide a solution that is both simple to use and highly extensible. Unlike other tools such as Focalboard, which s…

It's hard to parse this marketing speak, you are better at specific frameworks than the mono-framework tools, and a better general tool than general tools? But specifically, how?

Re: Plane: Open-Source Alternative to Jira

#222

Post by [deleted] »

pigeons wrote: post #216
notatoad wrote: post #212

Earlier quoted context omitted.

i'm not really sure what your metric is here, or if you're talking about their on-prem version. but the jira hosted by atlassian seems like it runs at about the same speed as most websites. i'm not going to say it's blazing fast, but it's acceptable.

I mean I can't even use the one they host because I wait for things to load and spin.

[deleted]

Re: Plane: Open-Source Alternative to Jira

#223

Post by Aurelius108 »

flicaflow wrote: post #136
Aurelius108 wrote: post #89

Earlier quoted context omitted.

Nailed it, the biggest issue imho is those state transitions. Why make a state that can’t transition to all others? It takes forever to tease out the intention behind it. State machines are notoriously difficult in code, why add them into something unnecessarily?

We got that from the last audit. They don't like it if everyone could set the state of some ticket and thus circumvent the required workflow. A lot of companies develop certified software and thus have the same requirement.

Ah that makes sense, we’ve got a process certification as well.

Re: Plane: Open-Source Alternative to Jira

#224

Post by ian-g »

xiaodai wrote: post #147
ian-g wrote: post #135

Earlier quoted context omitted.

And then you have some poor suckers doing their damnedest to balance all the demands of all the middle managers who all want servicenow customizations on priority. Truly just a horrifying situation to be subjected to.

Do u happen to work where I work? Lol

I hope not. I'm trying to get out of that shit, and you don't want half of my workload if you're one of the leftovers

Re: Plane: Open-Source Alternative to Jira

#225

Post by edude03 »

dventimihasura wrote: post #217
edude03 wrote: post #208

Earlier quoted context omitted.

It does explain it though? Not everyone who uses Atlassian products use markdown, and I'm pretty confident that the biggest users of Jira aren't software engineers so why would they invest time and effort there?

I wonder where you get your confidence. In my experience as a software engineer in the Bay Area for 25 years, every company I've worked at (all medium to large either ISVs or internet companies) used Jira and at every one of those companies Jira was used most heavily by software engineers.

> In my experience as a software engineer > every one of those companies Jira was used most heavily by software engineers.

You don't see the correlation?

Anecdote for anecdote, I've mostly seen Jira used as a help desk tool. Back when I was in school, the professors used it to assign students to classes.

Re: Plane: Open-Source Alternative to Jira

#226

Post by fmjrey »

simmanian wrote: post #6

I've been looking for a competitive open source alternative to Jira for a non-profit I volunteer at because they cannot afford to pay for any cloud service and Trello has its limitations. Does Plane offer all pro features for open source instances as well? Does it support login via Google or other identity providers?

A good alternative to jira and other tools used in application lifecycle management is tuleap [1]. The PM/agile part is very configurable and it is also offering integrated wiki, gitolite, and hooks to integrate with some CI/CD. Also LDAP and OpenID integration is available in the community edition [2].

[1] https://www.tuleap.org/

[2] https://docs.tuleap.org/administration-guide/users-managemen...

Re: Plane: Open-Source Alternative to Jira

#227

Post by neokya »

mark_and_sweep wrote: post #161
bipson wrote: post #155

The Problem with Jira is not that it's dumb or too sophisticated. The first problem is that everyone, even in the same team or org, needs something different from it. Sometimes it is even single individuals needing one particular thing one time, and the same day for another workflow or view another thing. It is when Jira caters to the wrong use case for you right now where the a lot of frustration arises. In a simila…

The biggest issue, in my experience, has always been its performance. Perhaps I have only worked in organisations that have completely misconfigured their Jira instances or the servers are underpowered, but even with the Atlassian Cloud, I am used to waiting 10 seconds to move a ticket from one column to another. Or add a ticket to the backlog, click the backlog, ticket isn't there yet, refresh the backlog, it's ther…

Performance is vastly improved in last few years. Until 2020, Jira Cloud was really slow.

Atlassian changed their strategic focus from on-premise to cloud, and they are making lots of improvements, including performance.

Re: Plane: Open-Source Alternative to Jira

#228

Post by xp84 »

Aurelius108 wrote: post #89
XorNot wrote: post #67

Earlier quoted context omitted.

I don't know what value non-developers are getting out of Jira, because I've been asked to produce reports out of Jira at different times and the only thing they ever want is "give me a list of all the X" or "graph the number Y across all the projects". The one thing they all do is go in and mess with the issue workflows: they never improve the workflows, but they sure love adding states and restricted transitions an…

Nailed it, the biggest issue imho is those state transitions. Why make a state that can’t transition to all others? It takes forever to tease out the intention behind it. State machines are notoriously difficult in code, why add them into something unnecessarily?

Hugely agree that if in practice it’s just an extra click by the same person that’s a bad pattern. And you see it a LOT. Hard to justify even using a bespoke workflow when it just adds “digital paperwork.”

OTOH Jira does support a way to force you to build a process you’ll honestly follow — there’s a validator that says the person who transitions from Y to Z must be a different person than from X to Y (or say, that it must be a member of a certain team). :)

As an EM I think it is my job to ensure as little paperwork as possible, so I monitor this to make sure workflows don’t waste people’s time, using automations, context-sensitive paths through the workflow, etc. for instance I have a transition that skips past ALL of the steps and doesn’t even need to prompt the user, for when an issue needs to be resolved as “working as intended.”

Re: Plane: Open-Source Alternative to Jira

#229

Post by xp84 »

esafak wrote: post #59
GuB-42 wrote: post #54

Earlier quoted context omitted.

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

Linear and Height are not monsters but they do all those things, if I not mistaken.

Having used linear (we switched to Jira) I have to say its near-complete lack of automations, and no REST api, only GraphQL (and not a complete or reliable one at that)… did not impress me.

There is a big feature gap. And also Linear is even more opinionated, and seems to exist mainly to get you to follow their pet process.

Re: Plane: Open-Source Alternative to Jira

#230

Post by xp84 »

jamesfinlayson wrote: post #128
da39a3ee wrote: post #113

Earlier quoted context omitted.

I think one of the biggest problems with Jira is that it's taken the approach of so many other "Enterprise" products made by talentless teams: they just add all functionality into the app that anyone ever asks for. The result is that for some of the companies I've worked for, each team's tickets have different but very similar "workflows" using custom state labels. In some projects when I go to close a ticket, it off…

I've worked at a company that had Cancelled instead of Abandoned - so if you try and "cancel" a ticket you're given a model with two action buttons - Cancelled and Cancel: Cancelled cancels the ticket and Cancel cancels the modal.

You’ve hit my Jira pet peeve, kinda - accepting the default of naming the transition the exact same as the state it goes to.

Transitions should be verbs. States should be adjectives.

So your transition should have been called “Cancel” so your modal would have had 2 cancel buttons :D

(Or yes, another term should have been picked!)

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