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Plane: Open-Source Alternative to Jira

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Re: Plane: Open-Source Alternative to Jira

#121

Post by Tainnor »

GuB-42 wrote: post #54
smallerfish wrote: post #4

I love seeing competition for Jira, because it needs to die, but I think you need to do a better job explaining your value prop. Your first bullet list of features doesn't really make it sound all that different. Why would I have a better time using this than Jira, bearing in mind that I'd be giving up custom workflows and probably a lot of integrations? (No shade intended. If you can answer that concisely, put that…

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

I used JIRA at, I think, every single company I've worked at and I never really liked it much...

But the company where I work at right now has a really well set-up JIRA board where most things that I need to do are easy to so and there are clearly defined workflows. Compared to the morasses of legacy code I have to wrestle with, I find JIRA now to be one of the least troubling aspects of my work day.

I'm sure it was super painful for the people who had to actually set up the current flows, but I guess that once you customise JIRA to your needs, it can work really well. The issue probably is that many companies don't want to bother setting up good, streamlined processes, or just don't know how.

Now, Confluence on the other hand... I have no excuses for it. I can't understand how a documentation tool can have a search feature that is unable to find what you're looking for basically every single time.

Re: Plane: Open-Source Alternative to Jira

#122

Post by j45 »

GuB-42 wrote: post #54
smallerfish wrote: post #4

I love seeing competition for Jira, because it needs to die, but I think you need to do a better job explaining your value prop. Your first bullet list of features doesn't really make it sound all that different. Why would I have a better time using this than Jira, bearing in mind that I'd be giving up custom workflows and probably a lot of integrations? (No shade intended. If you can answer that concisely, put that…

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

jira-1369 is a 20 year old bug of email notifications not being put into a digest and instead flooding users.

I for one feel like I grew up those people and we should share our wedding and other milestone photos and announcements on that chain.

Re: Plane: Open-Source Alternative to Jira

#124

Post by vxNsr »

Tainnor wrote: post #121
GuB-42 wrote: post #54

Earlier quoted context omitted.

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

I used JIRA at, I think, every single company I've worked at and I never really liked it much... But the company where I work at right now has a really well set-up JIRA board where most things that I need to do are easy to so and there are clearly defined workflows. Compared to the morasses of legacy code I have to wrestle with, I find JIRA now to be one of the least troubling aspects of my work day. I'm sure it was…

> I'm sure it was super painful for the people who had to actually set up the current flows, but I guess that once you customise JIRA to your needs, it can work really well. The issue probably is that many companies don't want to bother setting up good, streamlined processes, or just don't know how.

It’s actually not as bad as you’d think to set up. The reason Jira is so universally hated is because everyone uses it and very few people spend any time thinking about how it should work. In most companies it gets adopted by shadow IT, and is supported by whatever team member was most excited about it. But their competency isn’t Jira configuration, it’s widget support, so they spend the bare minimum amount of time setting it up using online tutorials and various blog/SO posts. They don’t follow any recommended best practices because they don’t know they exist. Eventually that person leaves/gets promoted or the system just becomes so widely adopted IT is forced to take over support. By this point though, the damage is done, the system is a mess of half baked badly implemented ideas. And there’s no budget/time to start from scratch. So it just limps along, being hated but no alternative being offered… until some VP discovers ServiceNow…

Re: Plane: Open-Source Alternative to Jira

#125

Post by slushh »

How do you manage the coherence of the entirety of the tickets? E.g. how do you make sure that the tasks of tickets don't overlap or that there is more than one ticket for a task?

*edit: For me, backlog views are not enough to structure tickets in a meaningful way. Does Plane have a view to fluidly manage all open tickets?

Re: Plane: Open-Source Alternative to Jira

#127

Post by sally_glance »

sverhagen wrote: post #78
xp84 wrote: post #55

Earlier quoted context omitted.

Having used Jira for only a modest 12 years, I have had multiple stages of feelings about it. I agree with the parent that “everybody” hates Jira because “it’s too complicated” — yet when developers try to use a lean, simple tool like Pivotal or Trello, inevitably other stakeholders demand something better for business users, these simpler tools can’t deliver that, and the replacement ends up being Jira 99% of the ti…

>because “it’s too complicated” I personally "hate" Jira because it's so dumb. I open an epic, to see the stories that still need my attention, it shows all the stories, so I hit the "Hide done". Then I thoughtlessly click on one of the stories, I edit it, go back to the epic, and now it shows all the stories again. Rinse and repeat. I open a screen, it loads slowly, when I think it's ready I click on whatever I want…

They do use it: https://jira.atlassian.com/issues

As for being proud, with roughly 8k (?) employees I imagine you get the full spectrum.

Re: Plane: Open-Source Alternative to Jira

#128

Post by jamesfinlayson »

da39a3ee wrote: post #113
GuB-42 wrote: post #54

Earlier quoted context omitted.

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

I think one of the biggest problems with Jira is that it's taken the approach of so many other "Enterprise" products made by talentless teams: they just add all functionality into the app that anyone ever asks for. The result is that for some of the companies I've worked for, each team's tickets have different but very similar "workflows" using custom state labels. In some projects when I go to close a ticket, it off…

I've worked at a company that had Cancelled instead of Abandoned - so if you try and "cancel" a ticket you're given a model with two action buttons - Cancelled and Cancel: Cancelled cancels the ticket and Cancel cancels the modal.

Re: Plane: Open-Source Alternative to Jira

#129

Post by hooby »

GuB-42 wrote: post #54
smallerfish wrote: post #4

I love seeing competition for Jira, because it needs to die, but I think you need to do a better job explaining your value prop. Your first bullet list of features doesn't really make it sound all that different. Why would I have a better time using this than Jira, bearing in mind that I'd be giving up custom workflows and probably a lot of integrations? (No shade intended. If you can answer that concisely, put that…

Is Jira that bad? It sure is a mess, but that's because its requirement are a mess. It is not SAP but that's the idea, something that sits between developers, testers, management, customers, etc... People who want different things, speak different languages, and somehow need to work together. If you just want an issue tracker, there are many options. Bugzilla, Mantis, GitHub, GitLab, Gitea,... Some of them customizab…

To me personally, Jira was the best tool I've used so far (used a few of them, but not very many).

But I still was not too happy with it back when I used it - main reasons being extremely slow load times (we had the cloud version, not self-hosted) - and lots of annoying inconsistencies, like "create issue" using a completely different editor than "edit issue", etc.

Re: Plane: Open-Source Alternative to Jira

#130

Post by someweirdperson »

jamesfinlayson wrote: post #106
sverhagen wrote: post #78

Earlier quoted context omitted.

>because “it’s too complicated” I personally "hate" Jira because it's so dumb. I open an epic, to see the stories that still need my attention, it shows all the stories, so I hit the "Hide done". Then I thoughtlessly click on one of the stories, I edit it, go back to the epic, and now it shows all the stories again. Rinse and repeat. I open a screen, it loads slowly, when I think it's ready I click on whatever I want…

> which has often made me wonder: do these people use this software themselves, and if so, do they take any pride in it? Agreed - Jira is functional but there are endless little annoyances like this. My usual problem is that I work across two project boards, and no matter what board you're on, the default project that Create Task picks is the last board that you created a ticket on, not the project for the current bo…

Random idea, untested. Maybe it remembers client side? Then using two different browsers (or users in the same browser) could separate them.
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