> Infotainment is the source of more than a quarter of all problems
To be honest, all car infotainment systems suck, and have sucked since cars were invented.
The stock systems had good ergonomics, but shitty features.
The aftermarket systems had good features, but suffered from "presales" whizzy RGB design, with crappy button-itis after you got it home.
Now there are basically no aftermarket systems available because of car all-in-one designs.
The problem with Tesla is that their car looks like it has a big iPad in it and people judge it by the same standards. And Telsa probably has 1/10000 the staffing devoted to ios.
That said, Tesla has definitely NOT listened to it's customers when it comes to the USB music system:
https://teslamotorsclub.com/tmc/threads/comprehensive-usb-bu...
There are over 103 pages of comments on it sucking.
why USB? It's the way to get lossless music playback for the $2.5k high fidelity sound some cars have.
It's also always available and fast. I have not only music, but tons of downloaded podcasts.
Personally, I think they should just put someone good on it and fix it.
While they're at it, add skip-back and skip-forward buttons for spoken audio programs. Losing your place is a nightmare.