Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Tesla worst for reliability in American driver survey

driving.co.uk

Post reply on HN
Print view View original

41–50 of 231 posts

Re: Tesla worst for reliability in American driver survey

#41

Post by DubiousPusher »

asperous wrote: post #16

Here's another source (consumer reports) that backs up the idea that Teslas are on the less reliable end: https://www.businessinsider.com/tesla-makes-big-leap-consume... My thoughts are that Tesla is a newer company, they are trying things that others aren't, and third, reliability never seemed to be a top goal for them.

I think it's more that reliability only really comes with maturity as a car company. In the same way that the reliability of a code base increases with maturity. A car is like a code base in that no one person ever fully understands the entire thing.

Re: Tesla worst for reliability in American driver survey

#42

Post by abfan1127 »

kogus wrote: post #22
jsmith12673 wrote: post #11

This survey is incredibly suspect ... as the author themself states, there's an inherent bias for non-american brands. I find it surprising the FCA and GM cars are topping the list, while being notoriously unreliable in the car community. Also worth noting that both Toyota and Ford have been ranked as worse than industry average. I'm not saying that Tesla(s) don't have quality issues, but this survey seems pretty mea…

It sounds like you are saying that this survey is meaningless because it disagrees with your anecdotal experience. If the survey is conducted in a rigorous and valid way, then it's the perception, not the study, that needs to be suspect. Does J.D. publish their methodology and data? The best I could find was this PDF: https://www.jdpower.com/sites/default/files/file/2020-06/202... .

review consumer reports reviews of FCA and GM cars. They are crap. JD Power looks at the first 3 months. That's before the first oil change! The reality is that high-reliability cars require no mechanical repairs in the first 100k miles.

anecdotal evidence: 1989 Honda Civic only needed a/c compressor from 100-180k miles. 1991 Honda Civic only needed a/c compressor from 98-140k miles. 2007 Toyota Camry required a CV joint and a sun visor in the first 100k miles. It needed a Power steering hose at 120k. 2010 Honda Pilot required a Fuel Tank Vacuum Valve in the first 100k miles, and a a/c compressor, power steering pump and rack at 190k. 2012 Chevy Sonic needed a new turbo in first 50k miles. 2003 Chevy Cavalier went through alternators like underpants, and would quit running if you turned off the a/c while stopped.

I won't by GM or FCA vehicles with the exception of Dodge RAM diesels. I do maintenance myself and always use OEM parts when I sub work out.

Re: Tesla worst for reliability in American driver survey

#43

Post by 1234letshaveatw »

milkytron wrote: post #28

JD Power is clearly in bed with the traditional Detroit automakers. If you look at their history of rewards[0], you'll find that many times they choose the big three american companies vehicles over clearly superior import vehicles. They're vehicles on the page show one vehicle from each of the three big automakers in the US, one Chevy, one Ford, and a Dodge. There's also a Volvo in there that I'm sure fought some ba…

Their survey results indicated that a domestic model deserved to be highly ranked? Outrageous!

Do you think masks are a part of a vast dem conspiracy also?

Re: Tesla worst for reliability in American driver survey

#45

Post by A4ET8a8uTh0 »

This is one of the more damning articles for me. It includes nuggets I used to say as joke about what would happen if MS made a car including:

“I have tried a reset but the glove compartment will not open after pressing the button…any ideas?” One response asked if the car was in Valet mode. When told it wasn’t, they followed with: “ok. That’s the ‘normal’ cause of random glove locking. Try putting it on and turning it off?”

The fact that it is normal is amazing to me.

I love what Tesla did to the industry in terms of advancing battery tech to force other players to move, but talk about Stockholm syndrome.

Re: Tesla worst for reliability in American driver survey

#46

Post by mola »

bstockton wrote: post #19

I think this is a bit misleading. The metric is "problems" per 100 cars. That could mean the car's transmission gave out or it could mean there is a software bug or paint issue that is causing the driver problems. In the case of Tesla it could be the case a lot of problems are due to software bugs that can be corrected over the air seamlessly for free. I think classifying each problem into categories with associated…

Why? Because we're used to software bugs?

Re: Tesla worst for reliability in American driver survey

#47

Post by darth_avocado »

This survey is garbage. Survey design is an art. And unfortunately, this survey does not differentiate between a big problem like "brakes are shot" and a small one like "My spotify playlist doesn't show up like I want". Dig a bit deeper, for Tesla,

> Infotainment is the source of more than a quarter of all problems

Another thing to point out is that J.D. Power’s IQS does not differentiate between a problem that is the result of a physical fault or a design issue in which everything works as intended but the learning curve might be too steep.

No doubt Tesla has production issues like any other car maker in the world. But to truly compare them, a more credible source of information is necessary.

Re: Tesla worst for reliability in American driver survey

#48

Post by netsharc »

ALittleLight wrote: post #20

I drove a rental Tesla recently. We were parked in a long line waiting to board a ferry and I was playing chess on the main console. When the line started to move, I tried to too and car just wouldn't go or start. People stuck behind me started getting impatient and honking while I was trying to figure out what had happened, turning off and on again, pressing random buttons, accidentally popping the trunk, etc. It to…

If the car doesn't display a warning along the lines of "Exit game to drive car", then I would consider it poor design.

My car has a little "dot matrix" display that displays warnings like "Door open", I'd expect the many displays of a Tesla to be able to display such warnings...

Re: Tesla worst for reliability in American driver survey

#49

Post by Closi »

lallysingh wrote: post #33
tjr225 wrote: post #25

Earlier quoted context omitted.

> If toyota wanted to be less conservative and start using blazing new technologies in their cars, I'm sure we'd see the same issues there. The Toyota Prius was the first mass produced hybrid vehicle and is notoriously reliable.

It's also essentially a regular car with a 144v battery and larger starter motor. Otherwise, very conservative.

By the same metric, isn’t Tesla just like a regular car but with a bigger battery, no engine and a really big starter motor?

I mean cars before that had all the adaptive cruise control stuff anyway which is the same but just a bit better right?

Re: Tesla worst for reliability in American driver survey

#50

Post by ex3ndr »

brianwawok wrote: post #21
ALittleLight wrote: post #20

I drove a rental Tesla recently. We were parked in a long line waiting to board a ferry and I was playing chess on the main console. When the line started to move, I tried to too and car just wouldn't go or start. People stuck behind me started getting impatient and honking while I was trying to figure out what had happened, turning off and on again, pressing random buttons, accidentally popping the trunk, etc. It to…

As a Tesla owner, I think it’s not a great rental car. A lot to learn.

I think it is clearly opposite: media in mazda is insanely hard to learn.
Post reply on HN