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Tesla worst for reliability in American driver survey

driving.co.uk

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Re: Tesla worst for reliability in American driver survey

#141

Post by chongli »

bitexploder wrote: post #105
rsync wrote: post #90

Earlier quoted context omitted.

"Tesla has the most complex infotainment system in the industry." ... which is a major design flaw.

Does complex imply harder to use? I find Tesla’s system easier to use than most infotainment systems. I would argue more features != harder to use.

I think the point is that people are more likely to get into a collision if they're messing around with an infotainment system when they should be keeping their eyes on the road. A simple radio+CD player with physical buttons for everything is easy to operate without distracting the driver.

Re: Tesla worst for reliability in American driver survey

#143

Post by jonathankoren »

rootusrootus wrote: post #110
jonathankoren wrote: post #62

Earlier quoted context omitted.

> Tesla's have lots of new and untested technology. That's their appeal. This saw gets trotted out whenever Tesla gets dinged for reliability. So let’s dig into it. What untested technologies are Tesla deploying and how does the affect reliability? Well let’s review. The Model 3’s initial problems were metal panels not being installed correctly. A technology that has been successfully deployed on automobiles for over…

> Now gaps are fixed Not really. They've improved on the 3, but people still routinely get some really wild tolerances on current Model 3s. And the Y has had an absolutely awful beginning of production, facing many of the same build quality problems that early Model 3s had. Tesla is relying too much on buyer enthusiasm. As they expand into the mainstream, they need to avoid building a strong reputation of poor qualit…

I wouldn’t buy a Tesla. I don’t like the interiors, and like you said they've burned their reputation with me.

I was skeptical of how wide spread the the panel problems were with the 3’s initial rollout, until I examined the 3s in the parking lot at work. Every car was bad, including one that was a shockigly horrible.

Re: Tesla worst for reliability in American driver survey

#144

Post by screye »

kenhwang wrote: post #139
screye wrote: post #98

Earlier quoted context omitted.

Yes and No. What JD power does is make a massive number of categories to give awards in. They then choose metrics for the survey that prioritize certain traits of the vehicle. The surveys themselves are conducted in a fair manner and awarded companies truly deserve those awards. But, in some sense, them winning it was a foregone conclusion the second the metrics were selected. It is like conducting a strongest man co…

Yep. If you create enough awards, everyone's a winner. My understanding is that the data itself and the surveying services they offer is actually rather good, and many automakers actually pay for the raw data and that service. It's the marketing/awards side that's quite literally garbage. And certain automakers will pay for this as well.

Yes. You're absolutely correct

We did used to buy the surveys to understand the results. But the awards themselves weren't worth much.

Re: Tesla worst for reliability in American driver survey

#145

Post by rsanek »

woofie11 wrote: post #134
FireBeyond wrote: post #70

Earlier quoted context omitted.

And for several other manufacturers, the infotainment system is also the single largest source of problems, not "faulty brakes" or similar, so it's not like Tesla is being singled out here. > design issue in which everything works as intended but the learning curve might be too steep. It could be entirely argued that a design with a too steep learning curve, _especially when intended to be used in a moving vehicle_ i…

I think one of the questions is gizmo factor. My car doesn't have an infotainment system, so I can't have problems with it. A premium car with premium luxuries like bluetooth, air conditioning, GPS, self-driving, power windows, heads-up display, that button that open doors on minivans, airbags, and the like will have a lot more failures than a 1950-era Ford F150 truck. Does that make it a worse car? A better car? Or…

Are bluetooth, air conditioning, or airbags really considered 'premium luxuries'?

Re: Tesla worst for reliability in American driver survey

#146

Post by kevin_thibedeau »

davedx wrote: post #118
wlesieutre wrote: post #83

Earlier quoted context omitted.

Though when you stuff everything except the engine and brakes into the infotainment system, it does put you in a worse spot when your infotainment system locks up. How many other cars do you need to learn a button combination on the steering wheel to reboot the infotainment screen when it crashes while driving, and then while it reboots your turn signals stop making sounds and you don't have a speedometer?

Yep. As a new Model 3 owner, this is definitely an issue and a huge drawback of them not having a smaller dashboard screen for critical functionality like the speedo. The "black screen" issue is very real and affects lots of people. I've already experienced it twice within the first month of driving, if it happens a few more times it's off to the service centre with it. All in all I'm extremely happy with the car, it…

> if it happens a few more times it's off to the service centre with it.

You still have time to turn it in as a lemon and get a refund.

Re: Tesla worst for reliability in American driver survey

#147

Post by slg »

weego wrote: post #114
bitexploder wrote: post #105

Earlier quoted context omitted.

Does complex imply harder to use? I find Tesla’s system easier to use than most infotainment systems. I would argue more features != harder to use.

I'm stuggling to come up with another meaning of complex that doesn't infer that something would be harder to use.

https://www.dictionary.com/browse/complex

I was using adjective definition 1. You are assuming adjective definition 2.

Re: Tesla worst for reliability in American driver survey

#148

Post by kbuchanan »

kenhwang wrote: post #137
kbuchanan wrote: post #132

Earlier quoted context omitted.

And notice that all the "worst performers" are luxury brands. Is this not simply a matter of those who spend a lot also expect a lot?

Could also be attributed to more cutting edge and complicated features expanding the surface area for more issues.

Friend of mine also pointed out that luxury cars are produced in much lower volumes, and thus their production processes are never as fully fine-tuned as a Camry, for example.

Re: Tesla worst for reliability in American driver survey

#149

Post by aidenn0 »

wlesieutre wrote: post #91
ex3ndr wrote: post #50

Earlier quoted context omitted.

I think it is clearly opposite: media in mazda is insanely hard to learn.

Mazda gives you CarPlay / Android Auto and has buttons for things like climate control, I haven't driven one but I imagine it's a lot easier to drive without bothering to learn how the screen works at all. EDIT: though IIRC Mazda's screen isn't a touchscreen, so you need to figure out how to control CarPlay with the knob. Interaction is more like an old iPod than an iPhone. Perhaps less intuitive as a new user, but b…

Mazda's screen is a touch-screen at least up to 2019; you can use the knob as well (and I exclusively use the knob because finger-prints make the screen unreadable when the sun is behind you).

Re: Tesla worst for reliability in American driver survey

#150

Post by bdamm »

b112 wrote: post #140
davedx wrote: post #118

Earlier quoted context omitted.

Yep. As a new Model 3 owner, this is definitely an issue and a huge drawback of them not having a smaller dashboard screen for critical functionality like the speedo. The "black screen" issue is very real and affects lots of people. I've already experienced it twice within the first month of driving, if it happens a few more times it's off to the service centre with it. All in all I'm extremely happy with the car, it…

I still don't get night driving + rural. In the city, there is a lot of light. It's not really ever truly dark. In rural areas, on a dark night, especially with no moon, your eyes can adjust to the darkness... I tend to turn all light off inside my car when driving rural at night. That won't work though, if you have a massive, huge LCD with backlight constantly throwing white light at your eyes. Worse is if it 'shuts…

I've done rural night driving in my Tesla Model 3. Yes, the display can be dimmed down well below the headlight reflection luminosity. The display also switches into night-mode automatically at sunset, where the colors become grey-on-black instead of black-on-white.

You're right about the red theme, it would be welcome.

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