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A Message to Our Customers about iPhone Batteries and Performance

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Re: A Message to Our Customers about iPhone Batteries and Performance

#781

Post by goldenkey »

carterehsmith wrote: post #669
madez wrote: post #658

Earlier quoted context omitted.

It's not impressive. However, it shows that I don't need to abstain from modern uses of my device. The first ancestor of this comment chain is saying, that they were locked-in partly because they couldn't move media out. This contradicts you.

>> The first ancestor of this comment chain is saying, that they were locked-in partly because they couldn't move media out. This contradicts you. Sorry, you are just making things up. The first ancestor did not complain about moving media out. That is something that you invented. Btw I do not know what your purpose here is... lying... to get what? Upvotes? Are these really worth... this? Just asking.

Yelling at commenters that they have an "upvote agenda" for being educational and informative, by giving useful advice....it seems rather crude. Please be a little more thoughtful and give others the benefit of the doubt. Even if you work for Apple's marketing department..

Re: A Message to Our Customers about iPhone Batteries and Performance

#782

Post by ascagnel_ »

codegladiator wrote: post #721
raverbashing wrote: post #713

Earlier quoted context omitted.

Incorrect I had the same problem with a user-replaceable phone battery It took me a while to realize it was the battery to blame. Yes, replacing it was easier, but you need to identify the problem first

What do you mean Incorrect? >> but you need to identify the problem first Apparently apple had identified the problem first and they choose to put non user-replaceable batteries. Plus why does my 4 years old Oppo android phone is not suffering from this battery issue ? Does apple use inferior batteries ?

Battery life is somewhat random; it's why batteries as a whole are measured with MTTF. You may be lucky enough to have an outlying battery life, or you may have used the phone in such a way that the battery lived longer, or the battery itself may have had a higher MTTF due to it being a larger capacity.

Re: A Message to Our Customers about iPhone Batteries and Performance

#783

Post by Shivetya »

marklyon wrote: post #73

My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…

I traded my 6 in early but I put the blame of slowness on the iOS upgrades reasoning that each version added more bloat. I do enjoy my 8s and don't regret the upgrade. I only annoyed at most that Apple didn't fully disclose the issue and perhaps the performance hit they chose was a bit over the top

Re: A Message to Our Customers about iPhone Batteries and Performance

#784

Post by artimaeis »

howscrewedami wrote: post #772
allover wrote: post #761

Earlier quoted context omitted.

> ... and then proceed to explain why that's exactly what they did. Well they didn't, because "[...] to drive customer upgrades" is the key part they state they are not doing. > lied so blatantly about planned obsolescence. Again, they didn't, they aren't admitting to 'planned obsolescence', only attempting to prevent shutdowns.

> Well they didn't, because "[...] to drive customer upgrades" is the key part they state they are not doing. When you write an entire article explicitly stating that you made your older products slower compared to newer ones, and then at the end you offer a promotion on batteries, you kind of are trying to "drive costumer upgrades". On planned obsolescence: of course they won't admit it. But at the end of the day, t…

They did not categorically make all old iPhones slower. If the iPhone reported healthy battery statistics it clearly wasn't affected. This is demonstrated by the scores of people who replaced their battery and saw the performance increase.

If the change had simply made all iPhones 6 and 6S throttle down CPU 20% then replacing the battery wouldn't 'fix' anything. That would certainly be planned obsolescence.

Re: A Message to Our Customers about iPhone Batteries and Performance

#785

Post by baby »

> A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.

I think the people in the Silicon Valley need to take a step back and understand that people in the rest of the world don't change phone every year. If a phone become unusable because of its battery (according to them) during the expected lifetime of the device then batteries need to be easily replacable.

Re: A Message to Our Customers about iPhone Batteries and Performance

#786

Post by baby »

tschwimmer wrote: post #111

I think this is a good response, and I think a lot of the outrage over this issue is overblown. At the end of the day there's a fundamental tradeoff that Apple needs to make on behalf of their customers: performance or stability. They chose stability, and I think they have a convincing argument as to why: "It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don’t want any of ou…

> I think this is a good response, and I think a lot of the outrage over this issue is overblown

No it is not, unless you don't own iPhone 6(S) OR haven't updated iOS.

Re: A Message to Our Customers about iPhone Batteries and Performance

#787

Post by baby »

te_chris wrote: post #727
tschwimmer wrote: post #111

I think this is a good response, and I think a lot of the outrage over this issue is overblown. At the end of the day there's a fundamental tradeoff that Apple needs to make on behalf of their customers: performance or stability. They chose stability, and I think they have a convincing argument as to why: "It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don’t want any of ou…

My iPhone 6 was snappy, then ios 11 came along and now it's not. Also, it's not the battery - I smashed the screen and they replaced the phone in April. It's just classic Apple: programming for the latest CPUs and damn the rest. As an example, siri used to load instantly when I held down the home button, on ios 11 it takes 5 seconds.

Apple if you're reading this: let us downgrade to iOS 10 please.

Re: A Message to Our Customers about iPhone Batteries and Performance

#788

Post by baby »

reaperducer wrote: post #107
marklyon wrote: post #73

My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…

> This does nothing to compensate or win back the trust of customers like me. What is it that you want Apple to do to make you personally feel better?

let us downgrade to iOS 10

Re: A Message to Our Customers about iPhone Batteries and Performance

#789

Post by baby »

jmull wrote: post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

Except the battery is not the problem, everybody's problem started when we updated to the last iOS version. This is just bullshit and misdirection to make people spend even more money to replace something that already worked.

Re: A Message to Our Customers about iPhone Batteries and Performance

#790

Post by sbuk »

freedomben wrote: post #331
wodenokoto wrote: post #196

Earlier quoted context omitted.

So the right thing is to have phones crash as the battery age? This is not a question about battery life in terms of how many hours the phone can run. This is a question about the phones ability to draw high amounts of power for short intervals.

I don't understand the opposition to giving the customer a choice. If they prefer a crashing but faster phone, what do you or Apple care? The default setting can be to slow down, then if someone cares enough they can change it. This seems not only reasonable, but optimal. But then again, I'm on Android now precisely because of this attitude of hiding information and configuration abilities (I hate paternalism), so I'…

For many, choice is a burden, especially technical choice.
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