It's only a temporary reduction in price for replacing a battery. Why is it not at least a little cheaper permanently? Especially when they've made them extremely difficult to replace yourself.
A Message to Our Customers about iPhone Batteries and Performance
771–780 of 878 posts
Re: A Message to Our Customers about iPhone Batteries and Performance
#772Earlier quoted context omitted.
I disagree, I think this was a terrible response. They start with the following: "First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades" ... and then proceed to explain why that's exactly what they did. Also, I have no reason to believe getting a new battery will fix my iPhone, especially afte…
> ... and then proceed to explain why that's exactly what they did. Well they didn't, because "[...] to drive customer upgrades" is the key part they state they are not doing. > lied so blatantly about planned obsolescence. Again, they didn't, they aren't admitting to 'planned obsolescence', only attempting to prevent shutdowns.
> Well they didn't, because "[...] to drive customer upgrades" is the key part they state they are not doing.
When you write an entire article explicitly stating that you made your older products slower compared to newer ones, and then at the end you offer a promotion on batteries, you kind of are trying to "drive costumer upgrades".
On planned obsolescence: of course they won't admit it. But at the end of the day, they made old iphones slower, and new iphones faster. On purpose. How is this not planned obsolescence?
Re: A Message to Our Customers about iPhone Batteries and Performance
#773Earlier quoted context omitted.
There's a trade-off. Either your device becomes obsolete because it doesn't have the hardware capacity to support the requirements of a newer OS so you are stuck at an older version, or it becomes obsolete because the vendor allowed an upgrade that was detrimental to performance. For the vendor: damned if you do, damned if you don't.
Unless the vendor also makes the OS and can choose the minimum hardware requirements they target.
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Re: A Message to Our Customers about iPhone Batteries and Performance
#774Earlier quoted context omitted.
The outrage doesn't seem overblown to me. For years I knew that my iphones were becoming obsolete not entirely from the passage of time but instead from upgrading the OS. Apple insisted they were not slowing down devices. Now they claim that they started this in iOS 10.2, without notification. My experience has been that upgrading the OS results in degraded performance 100% of the time. Whether intentional or not App…
> For years I knew that my iphones were becoming obsolete The clock down feature is new so your past experiences are very likely unrelated.
I don't think it is new. The article doesn't say it is new, which Apple would if it was.
Re: A Message to Our Customers about iPhone Batteries and Performance
#775Earlier quoted context omitted.
> My experience has been that upgrading the OS results in degraded performance 100% of the time. I have the same experience on Android. Of course I rarely received OS updates, but even that's better than Google making the device practically unusable. Be it a marketing ploy, a conscious decision trying to protect me, or just a mistake, I don't care. It's bad.
I have the opposite experience with Android. My Nexus 5X now went from version 6 to 7 to 8, and that's not including the minor version updates. It hasn't gotten any slower. Looks like it will last a few more years easily. Storage degradation is the only thing that worries me, I wish more companies made phones with microSD slots. Modern microSD cards are cheap and fast. My old Apple devices, for comparison, are useles…
That's nice. I don't remember which Android version it was, but it made my Nexus 7 unusable. After the update it would take minutes to start a web browser. I put it in a drawer and haven't used it since.
Re: A Message to Our Customers about iPhone Batteries and Performance
#776Earlier quoted context omitted.
Mobile CPUs have quadrupled since 3.5 years when the 6 came out. Most normal people want cool new features. If you are in the minority, don’t expect it to be fixed just for you — especially since the old OS is optimized for you and you can use it just fine.
This is not true. Apple does not let you install old versions of iOS and if you try to avoid upgrading you’re bombarded multiple times per day with pop ups asking you to either upgrade now, or install overnight. There’s no option to skip the new os. You can only click install overnight, then cancel out of the passcode prompt.
It's a simular situation on the mac os. I remember reading a post here a little while back about some security flaw in the new mac os that allowed unauthorized access to root. The fact that i have to go through the process you deacribed evry day is very frustrating.
They push way to hard to be constantly updating os versions, especially given the serious bugs that people seem to be finding.
Re: A Message to Our Customers about iPhone Batteries and Performance
#777Earlier quoted context omitted.
You completely missed his point. If Apple had made the issue clear, he could have just paid for a battery replacement instead of a completely new phone. And they clearly knew the battery was the problem.
Apple certainly should have communicated the real issue, I have no problem with that idea. The idea I’m arguing against is that Apple either did nothing or purposefully made it worse. They tried to fix one bad problem (random shutdowns) and it caused a different, although less severe, problem. Apples move to retard performance to keep the phone from suddenly dying was a GOOD move. It wasn’t a scam as some others have…
> It wasn’t a scam as some others have claimed.
It is a scam if they're not making it clear to the users why their phone is suddenly being slowed down. The fact is, even if battery issues are a perfectly fine reason to be doing this, by not making that clear to users and instead leaving them in the dark with a now extremely slow phone (Just in time for their new releases!) they are scamming their users.
If you took your car into a dealership, and instead of telling you that you had a bad battery (That they've known was already going bad in similar cars) they told you that they don't know what's wrong with it, but that they have lots of other cars you can buy, would you consider that a scam? I certainly would.
Re: A Message to Our Customers about iPhone Batteries and Performance
#778Earlier quoted context omitted.
Does this include running the new OS after a factory reset? I find that even on Android, you drop some performance after a full system upgrade and it doesn't come back until a full reset is performed with the new OS. It's stupid that this is required, but that can be explained as a technical problem rather than planned obsolescence. On top of that, there's the variable of increased system resources to consider, which…
Yes, the "upgrade" to ios 11 slowed down app load/switch times on my ipad by several seconds, even after a full reset (made no difference). It's nonsense that I am now stuck with it.
Define "full reset". Did you wipe and re-install via iTunes? I seem to recall reading recently that can make a big difference.
Re: A Message to Our Customers about iPhone Batteries and Performance
#779Earlier quoted context omitted.
I'm not saying anything about sensor size or depth of field. I'm pointing out the misuse of the term "bokeh". Bokeh is not depth of field. It's the quality of out of focus areas. You want good bokeh when you have a shallow depth of field but bokeh is itself a subjective measure of quality, not quantity. Calling depth of field "bokeh" is like calling focal length "framing". https://en.wikipedia.org/wiki/Bokeh
He's sorta right in the sense that most people like a "relaxed" character in the out of focus areas which is very hard to achieve with tiny sensors and lenses (while for example basically every modern large format lens is extremely "creamy").
If the statement was that it’s hard to make a tiny lens for a tiny sensor with good bokeh, then I guess that could be correct (I actually don’t know if small lenses can produce pleasing bokeh). I read the comment as the common “bokeh=shallow depth of field”
misunderstanding, though, because the focus was on sensor size rather than the lens.
Re: A Message to Our Customers about iPhone Batteries and Performance
#780Earlier quoted context omitted.
> For years I knew that my iphones were becoming obsolete The clock down feature is new so your past experiences are very likely unrelated.
I don't think it is new. The article doesn't say it is new, which Apple would if it was.
Just judging from my own experience, I do believe it is new.
I have had a 5S for around 3 years now, my wife just finished her 2 year contract on her 6.
She has been noticing a slow down on her phone, while I have not on mine. I thought this was strange before reading this press release, but now it seems to fit.