Live data from Hacker News

A Message to Our Customers about iPhone Batteries and Performance

apple.com

511–520 of 878 posts

Re: A Message to Our Customers about iPhone Batteries and Performance

#512
post #113

Earlier quoted context omitted.

If Apple hadn’t made this change those phones would have randomly turned off instead. Those people probably would’ve gone and bought either a new were iPhone or switch to android like you did. On the whole I don’t think this would have caused anyone to spend money they wouldn’t have otherwise. Perhaps they would have stayed with their phone longer. It’s hard to tell, and this is certainly worse than if they had just…

>If Apple hadn’t made this change those phones would have randomly turned off instead. Why is apple the only company with this problem?

The Nexus has the same throttling:

https://plus.google.com/+YgorCortes/posts/CZ2GhoxgHk3

Re: A Message to Our Customers about iPhone Batteries and Performance

#513
Well hopefully that settles that. All this mass diaper-crapping needs now is a -gate suffix. And ctrl-F-ing on this page I see we already have one: Throttlegate! For when you want to indicate that this is the leader-of-the-free-world-using-illegal-tactics-to-hang-onto-power-and-then-covering-it-up, of iPhone performance!

Re: A Message to Our Customers about iPhone Batteries and Performance

#514
post #122
post #16

I still think Apple should sue some publications for defamation for the manifestly bad reporting about this story [1]. Here's John Siracusa about it [2]. [1] https://news.ycombinator.com/item?id=15995018 [2] https://overcast.fm/+CdQP59ws/56:00

John sort of skated by the point that these phones were designed to have this problem. Spontaneous shutdowns with aging batteries are not a standard feature of all smartphones. Apple made a trade-off in the phone design that caused this hardware problem and then used software to try to workaround it but didn’t tell people that this would slow down their phones. My wife has an iphone 6 with this problem and was consid…

Nexus do this exact throttling behavior:

https://plus.google.com/+YgorCortes/posts/CZ2GhoxgHk3

Re: A Message to Our Customers about iPhone Batteries and Performance

#515
post #115

> Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29... > Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance. There we go. It took too much trouble and too long for it to happen, but Apple is stepping u…

This isn't the first time this has happened to Apple. They use to not sell replacement batteries for the original iPods, and when people called in to complain, they were often told to buy an entire new iPod. This was settled in a lawsuit: http://www.ilounge.com/index.php/articles/comments/apples-ip... Another important note is this battery replacement cost only cover the iPhone6 and up. That's only the 2015 release.…

Even back when batteries were easily replaced, I don’t think that stopped people from getting new phones every couple years.

I still have a perfectly useable Android with a replaceable battery.

People still upgraded right past it to built in batteries.

Re: A Message to Our Customers about iPhone Batteries and Performance

#516
post #359

Earlier quoted context omitted.

The iPhone 6 was released September 9, 2014, which is about 3.3 years ago.

Exactly, only 3.3 years ago. :) I still use a beat-up 6 with a wonderful patina and have no interest in upgrading. For me the 6 seemed to be the point where everything was "good enough". Until there's a big advance in what phones are and can do (a bit more than the iPhone X ha), I'd rather just repair what's there.

I'm still using the 3GS I bought 2nd hand 5 years ago.

Only in the house as a backup phone left permanently on charge because the battery is 99% gone.

Even though it's a little heavy, the curves make it feel nicer in the hand to me than any phone Apple has produced since.

Re: A Message to Our Customers about iPhone Batteries and Performance

#517
post #505

Earlier quoted context omitted.

Sure, for this specific issue. But the culture of increasing hardware requirements beyond the reasonable point of not-that-old phones coupled with the opacity surrounding what is done to support them is systemic (and not Apple-specific of course).

There's a trade-off. Either your device becomes obsolete because it doesn't have the hardware capacity to support the requirements of a newer OS so you are stuck at an older version, or it becomes obsolete because the vendor allowed an upgrade that was detrimental to performance. For the vendor: damned if you do, damned if you don't.

Unless the vendor also makes the OS and can choose the minimum hardware requirements they target.

Re: A Message to Our Customers about iPhone Batteries and Performance

#518

Earlier quoted context omitted.

The change definitely didn’t fully solve the problem in the effected models either. (Can’t comment on if it was partially effective.) Recently had a sudden shutdown from 50%->0% on a 6S. It’s a decent response by Apple, although would have been better if they didn’t require a scandal to reduce their absurd markup on batteries.

My wife just two days ago had a shutdown on a 6 at 45-50%

There's a free battery replacement "quality program" for that issue. [1]

Also (unrelated, but will apply to many here), if you have a MacBook or MacBook Pro that the anti-glare coating has started to come off screen (typically around the edges), you can get a new screen for free. [2]

[1]: https://www.apple.com/support/iphone6s-unexpectedshutdown/

[2]: https://www.macrumors.com/2017/11/17/apple-extends-free-stai... (Apologies, couldn't find the Apple link.)

Re: A Message to Our Customers about iPhone Batteries and Performance

#519
post #16

I still think Apple should sue some publications for defamation for the manifestly bad reporting about this story [1]. Here's John Siracusa about it [2]. [1] https://news.ycombinator.com/item?id=15995018 [2] https://overcast.fm/+CdQP59ws/56:00

I had to turn off that episode after Casey opened the segment by condescendingly dismissing any concerns about the behaviour. Quite rude and annoying. Marco doesn't see the value in tracking podcast listeners, but I'd think he'd benefit to know what causes people to stop when listening to their show.

I'm sure ATP knows what is and isn't popular on their show. All three hosts don't need to be in alignment on an issue; having three parrots reciting the party line would be horrible. The fact that Casey is the less technical, touchy feely (hell he's on a podcast named analog for chrissake) is part of ATP. As is making fun of his white cars.

Re: A Message to Our Customers about iPhone Batteries and Performance

#520

This whole battery scandal is ridiculous. It's literally the opposite of planned obsolescence, they're prolonging the usable life of these phones by underclocking them enough to stay functional for a full day, when otherwise they'd be shutting off randomly. I wish I could underclock even with a fresh battery in order to have solid 2-day battery life.

Do you own an affected phone? Ridiculous is my $800 year-old device stuttering like it was Android 1.5.

Yes, I own an iPhone 6 and it works fine. My battery is around ~75% health and I sometimes get underclocked, it's still fast enough for me though.
Post reply on HN