Coincidence that they waited till after Christmas to release this?
What would the non-coincidence reason be?
The news could have slowed upgrades to iPhone 8/X ahead of the holidays if buyers thought adding a battery could speed up their device.
A Message to Our Customers about iPhone Batteries and Performance
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Re: A Message to Our Customers about iPhone Batteries and Performance
#72The Nexus 6P recently had a big consumer backlash and refund process bc phones would shut off randomly below 20% charge once they got older. I would guess the same thing is happening here. I would have much rather had reduced performance than a phone unusable under 20%. Luckily I got a free upgrade to the Pixel to fix it.
Re: A Message to Our Customers about iPhone Batteries and Performance
#73My wife’s 6+ was incredibly slow after the iOS upgrade.
My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable.
If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into the Apple ecosystem (with paid apps and media), we bought iPhones.
This does nothing to compensate or win back the trust of customers like me.
Re: A Message to Our Customers about iPhone Batteries and Performance
#74Earlier quoted context omitted.
What would the non-coincidence reason be?
The news could have slowed upgrades to iPhone 8/X ahead of the holidays if buyers thought adding a battery could speed up their device.
But they already admitted such before Christmas: https://www.npr.org/sections/thetwo-way/2017/12/21/572538593...
Re: A Message to Our Customers about iPhone Batteries and Performance
#75Apple is doing what is best for the user and the battery. This was poorly reported on by those without technical backgrounds.
Re: A Message to Our Customers about iPhone Batteries and Performance
#76Reducing the battery replacement by $50 is a great move. While I think this is a completely manufactured scandal, this will definitely take away the last argument people have against them. I'm sure some people will still hate them for something, though.
I don't think it's a completely manufactured scandal, although most of the reporting was deceptive (as is, I'm starting to suspect, most reporting, full stop). I think the non-manufactured part of the scandal is having your phone throttle itself w/o telling you it's doing that is pretty annoying. You're left wondering, is my phone running slower or is my mind playing tricks on me? I think Apple's response here is gre…
I’m curious whether anyone who was organically affected by this power management feature actually could notice the peak CPU throttling, and especially if the throttling would be anywhere near as noticeable as the gradual increase in random shutdowns. Of course it will show up in synthetic benchmarks, but I haven’t heard any analysis of whether people’s perception that their old phones are getting slow had anything to do with this power management code.
Re: A Message to Our Customers about iPhone Batteries and Performance
#77To be fair that is a pretty decent response. The reality is batteries do degrade over time and they have to manage that. They should have been transparent about what they were doing and I'm not sure giving the user control over it is all that sensible. Are there any battery experts who can chime in with their opinion on this?
I'm not a battery expert, but it needs to be pointed out that other smartphone manufacturers do not have this problem. It was Apple specific - it's not as if every device with a lithium battery shuts off at 40%. So it still feels like they're doing it to mitigate a fault with the device, and should've been more transparent about that in the first place.
Yeah, some other manufactureres phones just carch fire instead.
Re: A Message to Our Customers about iPhone Batteries and Performance
#78Re: A Message to Our Customers about iPhone Batteries and Performance
#79Earlier quoted context omitted.
I don't think it's a completely manufactured scandal, although most of the reporting was deceptive (as is, I'm starting to suspect, most reporting, full stop). I think the non-manufactured part of the scandal is having your phone throttle itself w/o telling you it's doing that is pretty annoying. You're left wondering, is my phone running slower or is my mind playing tricks on me? I think Apple's response here is gre…
> (as is, I'm starting to suspect, most reporting, full stop). Don't hate on all journalism (or anything, really) just because of some bad apples. Even if it were true (which it isn't), it takes away all motivation for people in that industry to do the right thing. Why bother spending time on well-researched reporting, if all you get back is "fake news" or "all journalists are corrupt and produce clickbait"-hate on T…
> Don't hate on all journalism (or anything, really) just because of some bad apples
Unfortunately, since these days anyone with a smartphone can call themselves a "journalist," it's become like the lawyer situation — the 90% bad ones give the 10% good ones a bad name.
Re: A Message to Our Customers about iPhone Batteries and Performance
#80Earlier quoted context omitted.
The issue only affected the 6/6S generation (EDIT: with overwatch for the 7); presumably Apple identified and fixed the issue for the 8 onwards.
No, that's not what is being stated here. The iPhone 7 came out a year ago. iPhone 7 users are also being offered the $29 battery replacement.
Fixed comment with clarity.