Macbook screen coating issues • Hacker News Board

Re: Macbook screen coating issues

#81

Post by chvid » Wed, Mar 18, 2015, 10:21 AM UTC

zk00006 wrote: post #61

Camillo wrote: post #51

Calling it "cosmetic damage" is ridiculous. The screen's entire purpose is to be looked at. Cosmetic damage to the screen is functional damage.

Absolutely. Also claiming that the screen was damaged by bad cleaning method actually means that all my 5 laptops I had in the past are somehow super-strong but only Macbook Pro Retina 2013 is normal.

My retina 15" laptop has this plenty. It is clearly markings from the touchpad and the keyboard (and then something along the sides). So it has nothing to do with the way the screen is cleaned.

Re: Macbook screen coating issues

#82

Post by gambiting » Wed, Mar 18, 2015, 10:24 AM UTC

I've had the exact same thing on a flat screen CRT monitor from 1998 :P This is most definitely a result of cleaning the screen with some detergent that damages the anti-reflective coating, you can achieve the same effect on literally any screen, and someone is trying to make it look like only MacBooks have this problem.

Re: Macbook screen coating issues

#83

Post by nazgob » Wed, Mar 18, 2015, 10:24 AM UTC

cssmoo wrote: post #77

This is the sort of reason I stopped buying Apple products. Whilst they use ground-breaking advanced engineering, thermal design and materials and all that marketing garb, I feel merely like the pilot of an experimental aircraft about to tumble out of the sky at any moment. The last three Apple computers I bought ended up being returned on warranty and the replacement sold due to electrical, thermal, software and qua…

Second hand plastic ThinkPads are hardly an alternative... They are seriously outdated now.

Re: Macbook screen coating issues

#84

Post by gambiting » Wed, Mar 18, 2015, 10:26 AM UTC

aabajian wrote: post #50

This is a frustrating problem, especially since MacBooks have such a high price tag. However: "The stains start to appear after 12 to 18 months." That's beyond the warranty period of the MacBook. When you purchase a MacBook, Apple makes it very clear that the warranty will expire after a year. I don't think it's reasonable to hold a company accountable beyond their warranty period if the price and warranty are clearl…

Unless you buy it in a country where you know......Apple is forced to offer a 2-year warranty by law(some EU countries).

Re: Macbook screen coating issues

#85

Post by cssmoo » Wed, Mar 18, 2015, 10:36 AM UTC

nazgob wrote: post #83

cssmoo wrote: post #77

This is the sort of reason I stopped buying Apple products. Whilst they use ground-breaking advanced engineering, thermal design and materials and all that marketing garb, I feel merely like the pilot of an experimental aircraft about to tumble out of the sky at any moment. The last three Apple computers I bought ended up being returned on warranty and the replacement sold due to electrical, thermal, software and qua…

Second hand plastic ThinkPads are hardly an alternative... They are seriously outdated now.

Depends what you do with them. Mine is fine for what I do and is probably fine for 80% of people out there.

Re: Macbook screen coating issues

#86

Post by kybernetyk » Wed, Mar 18, 2015, 10:39 AM UTC

X-Istence wrote: post #4

The coating on a MacBook Pro is similar to the anti-reflection coating you can get on glasses. Chlorine and heat will affect glasses, I bet the same can be said for these laptop screens. I have a feeling that with a database of 258 people, you should be able to find out what people are using to clean their screens and damaging them. Cleaning your screen using those bleach wipes is a sure fire way to damage it!

Speaking of heat: It would be interesting to know how many of those affected used their MBPs in clamshell mode.

(My pet theory: Acids and oils left by the user's hands/fingers on the keyboard/case that react with the screen coating when the MBP is closed. Heat from clamshell mode could act as an additional catalyst.)

Re: Macbook screen coating issues

#87

Post by axx » Wed, Mar 18, 2015, 10:40 AM UTC

john2x wrote: post #22

Why is it only happening on Macbook Pro's? Is it only happening to matte screens? (afair there's no matte screen option anymore?)

It seems that the MacBook Air for instance has other screen coating. So maybe it's more resistant.

As far as i remember the Air has a "plastic screen" while the MacBook Pro has a real glass layer with some special anti-reflection coating.

Re: Macbook screen coating issues

#88

Post by kybernetyk » Wed, Mar 18, 2015, 10:48 AM UTC

m4tthumphrey wrote: post #74

I noticed this a while ago on my 2012 MBA. The "stains" on the screen take the shape of the keyboard, so I wiped it down (can't remember the material I used) and then from then on I keep a sheet of A4 paper between the keyboard and screen when it's closed and it hasn't come back since.

The MBA seems to have a different screen coating. I regularly got these "keyboard stains" on my 2013 MBA and I could just wipe them off. They never became permanent.

Re: Macbook screen coating issues

#89

Post by dandare » Wed, Mar 18, 2015, 10:50 AM UTC

I find the initiative is very interesting. Have you noticed there are no social media contacts? No follow us on Twitter?

Re: Macbook screen coating issues

#90

Post by 37prime » Wed, Mar 18, 2015, 11:13 AM UTC

I have seen many damaged computer screens, desktop and laptop. One of the most common themes is the cleaning solution used to clean the screen. A lot of people admits they are using the common household cleaning solutions to clean the screens.