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Macbook screen coating issues

staingate.org

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Re: Macbook screen coating issues

#21

Post by coldwaraaron »

Sidnicious wrote: post #18
coldwaraaron wrote: post #12

I'm having this problem around the edges of my screen. The only cleaning product I've used is windex.

Windex contains ammonia, according to Apple it's not safe to use on screens: > Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the display. https://support.apple.com/en-us/ht204172 Stick with a damp cloth. (I use 99% isopropyl alcohol to clean my computer, screen and all. It's notably absent from Apple's list of forbidden c…

Thanks for the tip.

Re: Macbook screen coating issues

#24

Post by lucaspiller »

X-Istence wrote: post #4

The coating on a MacBook Pro is similar to the anti-reflection coating you can get on glasses. Chlorine and heat will affect glasses, I bet the same can be said for these laptop screens. I have a feeling that with a database of 258 people, you should be able to find out what people are using to clean their screens and damaging them. Cleaning your screen using those bleach wipes is a sure fire way to damage it!

I used baby wipes on my 2006 MacBook and after a few years there were a few minor spots like this, but nothing major. Since then I've been using just a soap based cleaner like iKlear but a generic version without the price tag, on all devices and haven't had any issues.

Re: Macbook screen coating issues

#25

Post by javajosh »

secstate wrote: post #7

My 13" MBPr has this stain pattern. Here's my guess, I used an alcohol-based solvent to clean my keyboard and then closed the machine. Now I have stains of the oleophobic coating coming off in the places you'd expect it ... where the keys manage to come in contact with the screen. So I suppose it's my fault, but I have a Lenovo T440s here with a beautiful matte screen that has no need for a fancy oil-resistent coatin…

Don't be so quick to blame the cleaning method. I've never used anything but water and got the same damaged screen coating.

Re: Macbook screen coating issues

#26

Post by O____________O »

javajosh wrote: post #17
X-Istence wrote: post #4

The coating on a MacBook Pro is similar to the anti-reflection coating you can get on glasses. Chlorine and heat will affect glasses, I bet the same can be said for these laptop screens. I have a feeling that with a database of 258 people, you should be able to find out what people are using to clean their screens and damaging them. Cleaning your screen using those bleach wipes is a sure fire way to damage it!

I've never used anything but water and a paper towel to clean my screen, and frankly I resent the fact that you and people like you keep assuming that it's user error. The coating is clearly defective. There is very clearly a problem with the screen coating on a (in my case) $3500 machine, and Apple needs to be called out on this one. Bravo to the OP for bring this to light.

I've never used anything but water and a paper towel to clean my screen

Why are you using a paper towel? I've always considered them to be moderately abrasive.

Re: Macbook screen coating issues

#27

Post by jxcl »

trynumber9 wrote: post #2

Enough with the gates. Please. Anything else. I'd even accept stainghazi. That said, my MBPR has some screen coating issue. But I'm not sure if I scratched it or not, so I won't join their database.

Sorry buddy, that goes all the way back to Watergategate.

https://www.youtube.com/watch?v=vB9JgxhXW5w

Re: Macbook screen coating issues

#28

Post by logn »

ghouse wrote: post #19

13" MBPr purchased 2013-12 Have never used anything other than damp paper towel on the screen. Have the "stain" near the camera only, so far. Nearly identical to image 14.

Unrelated, but note that paper towels can scratch glass/plastic. Something with softer fibers is better.

Re: Macbook screen coating issues

#29

Post by visarga »

javajosh wrote: post #15

My 15" rMBP has this problem, and Apple told me it would be $300 to fix it at the depo, or $600 at the store. I wrote a blog post about it[1]. Glad to see it's getting some coverage, and I've added myself to the database. BTW who's doing this and what are you doing with the data/with Apple? [1] http://blog.javajosh.com/2015/02/when-apple-screws-its-custo...

Good post, I especially liked the closing phrase:

> It's not like Apple is hurting and can't afford to do the right thing: Apple Computer has 40% profitability, $75B in cash reserves (more than the US Government) and here they are nickel-and-diming the people who are critical to their success.

Re: Macbook screen coating issues

#30

Post by zk00006 »

Great effort. Same issue here. It is clearly a problem in production of Retina. Any other computer i have from apple does not have this issue and is still OK while being older. I honestly feel embarrassed to display my own work to clients on such screen, nevertheless it is really annoying to see the stains all the time during work.
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