Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Macbook screen coating issues

staingate.org

Post reply on HN
Print view View original

71–80 of 190 posts

Re: Macbook screen coating issues

#71

Post by BSousa »

lucaspiller wrote: post #24
X-Istence wrote: post #4

The coating on a MacBook Pro is similar to the anti-reflection coating you can get on glasses. Chlorine and heat will affect glasses, I bet the same can be said for these laptop screens. I have a feeling that with a database of 258 people, you should be able to find out what people are using to clean their screens and damaging them. Cleaning your screen using those bleach wipes is a sure fire way to damage it!

I used baby wipes on my 2006 MacBook and after a few years there were a few minor spots like this, but nothing major. Since then I've been using just a soap based cleaner like iKlear but a generic version without the price tag, on all devices and haven't had any issues.

Be very careful of using baby wipes on sensitive stuff. A lot of them can remove varnish from nails. I was very surprised when I saw this taking in account the intended usage of the wipes.

Re: Macbook screen coating issues

#72

Post by agumonkey »

Seems like a superficial problem, most of the LCD is in order. Couldn't Apple issue a recall for the small number of affected user, give them a new screen back. Meanwhile they de-laminate and re-laminate the stained ones ?

Re: Macbook screen coating issues

#73

Post by bitL »

I had the same on 15" rMBP, basically touchpad's edges "printed" on the screen with some more "stains" in other parts of the screen. It began with a barely noticeable horizontal line after around 8 months and got progressively worse and worse up to the point it was taking around 1/16th of the screen. I always used water to clean the screen. Ended up paying ~300 EUR for a replacement screen, no issues since. Apple didn't offer replacement for free.

Re: Macbook screen coating issues

#74

Post by m4tthumphrey »

I noticed this a while ago on my 2012 MBA. The "stains" on the screen take the shape of the keyboard, so I wiped it down (can't remember the material I used) and then from then on I keep a sheet of A4 paper between the keyboard and screen when it's closed and it hasn't come back since.

Re: Macbook screen coating issues

#75

Post by chmaynard »

Apple immediately replaced the display on my late 2013 MacBook Pro after I reported this problem last week. I had only cleaned the display a few times, always using a damp microfiber cloth. I purchased an extended warranty when I bought the computer, so AppleCare paid for the repair.

Re: Macbook screen coating issues

#76

Post by zk00006 »

chmaynard wrote: post #75

Apple immediately replaced the display on my late 2013 MacBook Pro after I reported this problem last week. I had only cleaned the display a few times, always using a damp microfiber cloth. I purchased an extended warranty when I bought the computer, so AppleCare paid for the repair.

Lucky you. But this is a problem that should be solved independent of warranty. The quality of the display is clearly not reaching customer expectations.

Re: Macbook screen coating issues

#77

Post by cssmoo »

This is the sort of reason I stopped buying Apple products.

Whilst they use ground-breaking advanced engineering, thermal design and materials and all that marketing garb, I feel merely like the pilot of an experimental aircraft about to tumble out of the sky at any moment.

The last three Apple computers I bought ended up being returned on warranty and the replacement sold due to electrical, thermal, software and quality issues. Fortunately we're covered here in the UK for 6 years with a small argument but none of the machines lasted more than 12 months in normal "at home" usage.

Now that's not exclusive to Apple but I don't expect to have these issues on a premium product. £183/month for a computer over its usable lifetime is a lot of money.

On the side I fix Apple kit for people. I recently replaced the screen on a 2008 MBP which had failed. It was a joy to do. I can't help anyone with a Retina MBP onwards though; warranty return only. That's a big red flag for buying any recent kit.

Second hand plastic ThinkPads now. Not had any problems for a couple of years and to replace the entire unit is less than a 2010 MBP screen and they're easy to replace bits in. #00 Philips and a swiss army knife and you're sorted.

Re: Macbook screen coating issues

#78

Post by sauere »

Problems like this are the reasons why i will only buy Apple notebooks after they get a spec-refresh (upgraded CPU etc., but same technology). I am not willing to be the beta-tester for a $1500++ notebook.

Re: Macbook screen coating issues

#79

Post by zamalek »

hayksaakian wrote: post #36
javajosh wrote: post #25

Earlier quoted context omitted.

Don't be so quick to blame the cleaning method. I've never used anything but water and got the same damaged screen coating.

if you're using anything other than distilled water, who knows what kind of minerals you're rubbing on your screen. it's still inexcusable from apple, but don't be surprised if rubbing tap water on your glossy screen screws it up.

I understand where you are coming from, but stand back for a minute and contemplate how ridiculous this sounds:

> don't be surprised if rubbing tap water on your glossy screen screws it up.

I used tap water to remove e-cigarette refill fluid (an oily substance) that I spilled on a non-Apple glossy screen, using a dirty rag. Unsurprisingly the screen is still absolutely perfect and handled the highly corrosive water just fine.

Apple's bullshit is getting to you.

Post reply on HN