61–70 of 190 posts
Calling it "cosmetic damage" is ridiculous. The screen's entire purpose is to be looked at. Cosmetic damage to the screen is functional damage.
My 13" MBPr has this stain pattern. Here's my guess, I used an alcohol-based solvent to clean my keyboard and then closed the machine. Now I have stains of the oleophobic coating coming off in the places you'd expect it ... where the keys manage to come in contact with the screen. So I suppose it's my fault, but I have a Lenovo T440s here with a beautiful matte screen that has no need for a fancy oil-resistent coatin…
So Apple has to figure out how to stop people from using abrasive cleaners on their computers that would also cause issues if it came in contact with switches/circuitboard or anything else in a laptop?
Most of these solvents will not harm switches/circuitboards (well, maybe apple ones, depending on what kind of protective coating they use).
2. The amount of effort it takes to have a coating that is resistant to almost all cleaners is completely and utterly trivial to a company like apple.
It's not a hard problem. It's not even a problem.
To put this in perspective for you, I can walk 1000 feet from my house, and get stuff that will function as an optically clear anti-reflective coating that is resistant to almost all chemicals.
(These things are portable to other coating types, too.. The wood end table i spray finished sitting next to me could be dipped in acetone, denatured alcohol, whatever, and it wouldn't affect the finish)
So yeah, i'm going to go out on a limb and say "apple has to figure out how to use coatings that resist these kinds of things", because it's 100% cheap and trivial.
Earlier quoted context omitted.
Don't be so quick to blame the cleaning method. I've never used anything but water and got the same damaged screen coating.
if you're using anything other than distilled water, who knows what kind of minerals you're rubbing on your screen. it's still inexcusable from apple, but don't be surprised if rubbing tap water on your glossy screen screws it up.
The coating on a MacBook Pro is similar to the anti-reflection coating you can get on glasses. Chlorine and heat will affect glasses, I bet the same can be said for these laptop screens. I have a feeling that with a database of 258 people, you should be able to find out what people are using to clean their screens and damaging them. Cleaning your screen using those bleach wipes is a sure fire way to damage it!
My 1st generation 15" rMBP is getting close to its 3rd year. The original owner bought it in August 2012 and I bought it off him in March 2013. The screen coating is as good as the day I got it. From the onset, I made sure I don't use any solvent- no alcohol or ammonia based window/glass cleaner like Windex. Only water and old, worn, super soft but clean 100% cotton t-shirt (like my 5 year old American Apparel white…
Now I'm annoyed that the cloth included in the box is deepest black.
The coating on a MacBook Pro is similar to the anti-reflection coating you can get on glasses. Chlorine and heat will affect glasses, I bet the same can be said for these laptop screens. I have a feeling that with a database of 258 people, you should be able to find out what people are using to clean their screens and damaging them. Cleaning your screen using those bleach wipes is a sure fire way to damage it!
We aren't damaging it with clearers or at least I'm not. I've never used a cleaner on my MBP ever. All I've done is use a microfiber cloth, no water, no cleaner. From the pattern of the issue ( http://i.imgur.com/gnAqDqk.jpg ) you can see it has absolutely nothing to do with cleaning. In fact, it's mostly the edges of the screen that need to be wiped. The center, where the issue is, rarely if ever needs to be wiped/c…
I wonder if there is something which accelerates / causes this issue, like climate, cleaning with a particular cleaning agent, or touching the screen. I've had my rMBP since it was released in 2012 and have not seen the issue yet, despite using it nearly all day every day since purchase.
I wonder if there is something which accelerates / causes this issue, like climate, cleaning with a particular cleaning agent, or touching the screen. I've had my rMBP since it was released in 2012 and have not seen the issue yet, despite using it nearly all day every day since purchase.
I am wondering if this is because of a hot unibody case coming very close to the screen when it is closed. So, someone who uses his MacBook very lightly so it doesn't get very hot and then powering it down completely and then waiting a bit before closing the lid might not have this issue as his MacBook is already rather cold when the lid gets closed.
[deleted]
Earlier quoted context omitted.
Good post, I especially liked the closing phrase: > It's not like Apple is hurting and can't afford to do the right thing: Apple Computer has 40% profitability, $75B in cash reserves (more than the US Government) and here they are nickel-and-diming the people who are critical to their success.
I heavily dislike the whole "they have money!" thing. Apple has been more than willing to extend warranties and repair issues once they're sure the problem is a defect. Until they're sure, it's not "nickel and diming". It's charging people for a service. Paying 4 grand for a laptop doesn't magically mean Apple is obligated in anyway to make you happy, costs be damned.
You mean once enough customers complain about it and the impact of the negative publicity outweights the cost of fucking over the customers.