241–250 of 253 posts
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Wow. That's insane.
That someone has been a Network Solutions customer for 14 years (minimum)? Yes, that is insane. :)
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This is actually really funny to me. I got an email from them a week ago telling me that my "auto billing renewal" had failed because my card expired. I checked "don't automatically renew" when I first signed up. I removed my credit card a month ago, when I realized it had been saved.
This is nothing when it comes to GoDaddy. My father is out $500 for 3 lousy domains (typical name extension coms swindles) and the typical GoDaddy "premium" services, because GoDaddy managed to find his new credit card info without him entering it. That is GoDaddy found out the new expiration dates for his card. Seriously, they can do that. There is VISA/MC program which merchants can use to obtain new credit card in…
Its been about 15 minutes and I have not received any email from them. I have checked inbox, spam box..not its not here. I hope they did not activate an inactive account I may have with them or worse I hope they did not create an account I never had in the first place.
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Class action lawsuits are the only way to deal with this! I have no experience in this area, but I know this is a good, reproducible lawsuit. I am willing to be a class rap, just contact me if interested. I think lostcolony, above, has a great class action case as well. It's all small stuff, but you can hit them hard with a class action.
Sadly that probably won't work any more. Just google for "supreme court" "class action" and you will find how your rights are now really limited in this regard. E.g. in 2011 the U.S. Supreme Court ruled: "an arbitration agreement prevented consumers from pursuing a class action under state law". There have been several anti-class-action rulings by the Supreme Court.
OP says he will be transferring his domains elsewhere. Seems like he is in for more suffering before that happens [1]: A Phone Call is REQUIRED for Domain Transfers from Network Solution to Other Registrars .. Transferring a Domain from Network Solutions to another provider requires the Primary Account Contact to make a phone call to Network Solutions technical support (average time 10 to 30 minutes). .. Use of the N…
I found it annoying but the guy I spoke with was pretty cool on the phone and didn't hassle me at all about the domain or selling me other products.
I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
Call it a hack, but I haven't heard from them since. For once, I was actually glad their sales team was much stronger than their tech.
[1]: To "Why won't you let my cancel my account here??"
[2]: mailinator.com
[3]: getcreditcardnumbers.com
I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
> It fascinates me because I wonder who the leadership team is and what the company culture is like. Do they decide to be terrible by sitting around in meetings brainstorming ways to screw their customers? Yes. i mean, no, because they get bonuses for every revenue they drive like that, so they won't discuss it in a meeting. They will instead gather a small band of loyals, and implement that in the dark, reporting on…
It does seem like there's an opportunity for a company that lets companies list for free, but charges the listing company when they successfully hire a candidate. That would align the priorities of everyone involved. There would be issues with validating hires when they happen but I think that could be worked around.
Domain Name Wire found out about this program, directly from Web.com. Essentially, if your domains are within the top 1% of traffic at Web.com, the company is going to opt you into WebLock.