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Network Solutions Auto-Enroll: $1,850

inessential.com

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Re: Network Solutions Auto-Enroll: $1,850

#111

Post by rbanffy »

smsm42 wrote: post #87
primitivesuave wrote: post #31

Earlier quoted context omitted.

After quickly glancing over their credentials, it seems like the underlying problem is that the key leadership is entirely business people while the people with actual training in CS or engineering handle smaller responsibilities like "Online Marketing". In today's world of developer-friendly SaaS, they're doomed.

You don't need CS degree to understand that charging somebody automatically $1850 for something they didn't even ask is not the best idea. I won't be surprised if eventually NetSol will find itself on a receiving end of a very expensive class action suit. OTOH, by that time those C-types would have probably moved on to the next opportunity.

No, but having an MBA certainly helps you understand why it's a brilliant idea. ;-)

Re: Network Solutions Auto-Enroll: $1,850

#112

Post by andr3w321 »

10feet wrote: post #63

I really do not trust hosting or domain register companies, which is why I use paypal to pay them. But recently, they have been able to setup an automatic recurring payment when I do this (9web). There is no option when I entered paypal, but to paypal's credit they did send me an email, and it was easy to log back into paypal and stop this.

There are plenty of domain name registrars that accept bitcoin now which is currently impossible to setup automatic recurring payments for. https://www.namecheap.com/support/payment/bitcoin.aspx

Re: Network Solutions Auto-Enroll: $1,850

#115

Post by shortstuffsushi »

rkalla wrote: post #30
brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

I always like thinking about this "company culture" question when you see the external communications from a company. GoDaddy is very similar in that most all the emails they send are titled "ACTION REQUIRED" or another equally misleading alert. Very frustrating, builds nothing but distrust from me... like having a friend crying wolf every 10 mins.

This is actually really funny to me. I got an email from them a week ago telling me that my "auto billing renewal" had failed because my card expired.

I checked "don't automatically renew" when I first signed up.

I removed my credit card a month ago, when I realized it had been saved.

Re: Network Solutions Auto-Enroll: $1,850

#116

Post by spartas »

gr2020 wrote: post #106

Ya know what else is funny about these guys...go to their home page ( https://www.networksolutions.com/index-v2.jsp ) and tell us how much a .com domain registration costs, without creating an account or signing in.

Easy, add a domain to your cart. When prompted to create an account or sign in, click on the little "Cart" icon at the top right.

$34.99 / 1yr … $999.00 / 100yr

edit: If NetSol still does domain name front running, they may now be the proud owners of correct-horse-battery-staple.com

Re: Network Solutions Auto-Enroll: $1,850

#117

Post by mariusz79 »

Disclaimer - I hate NetSol with passion.

Correct me if I'm wrong but don't the following excerpts imply that you need to opt-in first?

"In addition WebLock enrolled customers will have access to a 24/7 NOC and rapid response team in the event of any security issues."

"We strongly encourage you to take advantage of this security program and register Certified Users before the program launch date. Thank you for helping us protect you better."

"To establish Certified Users and pre-register authorized phone numbers and email addresses please call 1-888-642-0265 Monday to Friday between 8:00AM and 5:00PM EST."

"Replying to this email will not secure your services. Please click here to unsubscribe. Please note that unsubscribing from our marketing emails will not affect important transactional correspondence such as administrative and renewal notices related to your account"

Key words here are - "established", "enrolled", "encourage","marketing email","not secure your service".

To me it just looks like this is just a sales letter that makes you think like you have no choice...

Edit: added even more proof that most people have trouble understanding what they are reading.

Re: Network Solutions Auto-Enroll: $1,850

#118

Post by jrs235 »

spartas wrote: post #116
gr2020 wrote: post #106

Ya know what else is funny about these guys...go to their home page ( https://www.networksolutions.com/index-v2.jsp ) and tell us how much a .com domain registration costs, without creating an account or signing in.

Easy, add a domain to your cart. When prompted to create an account or sign in, click on the little "Cart" icon at the top right. $34.99 / 1yr … $999.00 / 100yr edit: If NetSol still does domain name front running, they may now be the proud owners of correct-horse-battery-staple.com

100 years? I thought the max ICANN allowed was like 10 or 12. If you sign up for 100 years its going to be 100 years strictly through NetSol auto renewing. Ugh. Stuck with NetSol! Then after they pull the crap they did to OP and you decide you want to transfer you'd lose all those "years" you bought.

Re: Network Solutions Auto-Enroll: $1,850

#119

Post by jordsmi »

brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

I got so sick of these emails. I just created a filter so that it auto deletes any emails from them

Re: Network Solutions Auto-Enroll: $1,850

#120

Post by taf2 »

gcb0 wrote: post #48
brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

> It fascinates me because I wonder who the leadership team is and what the company culture is like. Do they decide to be terrible by sitting around in meetings brainstorming ways to screw their customers? Yes. i mean, no, because they get bonuses for every revenue they drive like that, so they won't discuss it in a meeting. They will instead gather a small band of loyals, and implement that in the dark, reporting on…

how did they handle the chargebacks? These typically can cost between say 15 and 25 per chargeback immediately to the merchant regardless of resolution?
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