Why does anyone still use Network Solutions? I think that by now, I've probably heard as many horror stories about them as GoDaddy, if not slightly more.
Network Solutions Auto-Enroll: $1,850
211–220 of 253 posts
Re: Network Solutions Auto-Enroll: $1,850
#212I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…
Perhaps change your email on file to abuse@networksolutions.com ?
spam@uce.gov
Re: Network Solutions Auto-Enroll: $1,850
#213On a smaller scale, I just noted that my 1&1 shared hosting account bill went from $8.99 monthly one year ago to $17.99, after a bunch of questionable security features were tacked on. Only way to opt out was by phone.
Re: Network Solutions Auto-Enroll: $1,850
#214Earlier quoted context omitted.
I always like thinking about this "company culture" question when you see the external communications from a company. GoDaddy is very similar in that most all the emails they send are titled "ACTION REQUIRED" or another equally misleading alert. Very frustrating, builds nothing but distrust from me... like having a friend crying wolf every 10 mins.
This is actually really funny to me. I got an email from them a week ago telling me that my "auto billing renewal" had failed because my card expired. I checked "don't automatically renew" when I first signed up. I removed my credit card a month ago, when I realized it had been saved.
This is nothing when it comes to GoDaddy.
My father is out $500 for 3 lousy domains (typical name extension coms swindles) and the typical GoDaddy "premium" services, because GoDaddy managed to find his new credit card info without him entering it.
That is GoDaddy found out the new expiration dates for his card. Seriously, they can do that. There is VISA/MC program which merchants can use to obtain new credit card information from previous customers.
Of course, it is his fault for not explicitly cancelling the domains, but GoDaddy can be an expensive lesson.
Re: Network Solutions Auto-Enroll: $1,850
#215Isn't Network Solutions the company that got caught buying up domains that users would search for, if they didn't buy them immediately? Thereby forcing users to backorder domains at an increased cost? This post does not surprise me. GoDaddy isn't close to this bad.
I thought it was GoDaddy that was caught doing that.
I thought they both were, maybe at different times.
GoDaddy certainly purchase their customers' domains when they expire though, then sell them back at a huge markup.
Re: Network Solutions Auto-Enroll: $1,850
#216Earlier quoted context omitted.
Might be easier to send it to another registrar, and then let the other customer transfer it from there. Might cost a bit more but it could be the easiest way.
Didn't think of that! Thanks.
Be careful, with some TLDs there is a minimum time limit between transfers.
Re: Network Solutions Auto-Enroll: $1,850
#217Disclaimer - I hate NetSol with passion. Correct me if I'm wrong but don't the following excerpts imply that you need to opt-in first? "In addition WebLock enrolled customers will have access to a 24/7 NOC and rapid response team in the event of any security issues." "We strongly encourage you to take advantage of this security program and register Certified Users before the program launch date. Thank you for helping…
I'm pretty sure it's you that's misunderstanding the letter, actually. "Starting 9:00 AM EST on 2/4/2014 all of your domains will be protected via our WebLock Program. In order to make changes to your Domain Name's configuration settings you must be pre-registered as a Certified User. [...] To establish Certified Users and pre-register authorized phone numbers and email addresses please call 1-888-642-0265 Monday to…
I would generally agree with your assessment of the situation, but the fact that the company decided to opt-in AND bill the customer $1850, does not make sense.
and this "WebLock enrolled customers" sentence makes it clear that only enrolled customers will have this service, so although it seems like you have no choice, I'm betting my virtually nonexistent reputation on the opposite. I guess the time will tell.
Re: Network Solutions Auto-Enroll: $1,850
#218Earlier quoted context omitted.
Linkedin CEO appears not to have a linkedin page (really?) CFO: www.linkedin.com/pub/kevin-carney/a/494/713 CPO: www.linkedin.com/pub/roseann-duran/0/66a/971 ... it goes on https://www.web.com/aboutus/leadership.aspx they're publicly traded: http://finance.yahoo.com/q?s=WWWW Would be interesting if Yahoo ran this on their finance news site.
If you're the CEO of such a well-known company, I'm not sure what additional value Linkedin really would provide. He probably has tons of connections already.
You are probably right but is that the message you want to be sending if you are the CEO of Linkedin?
Re: Network Solutions Auto-Enroll: $1,850
#219Earlier quoted context omitted.
Telecoms usually a natural monopoly and relatively fixed demand: you probably don't want to dramatically increase your services so the easiest way to increase their per-customer profit is to play games with fees or bundling and cut their costs to the bone, relying on the inconvenience of switching to keep you from leaving. This ensures that you have a reason to call and that the person you reach will be the end resul…
They aren't a natural monopoly-- in the U.S. telecom and video cable (cable internet) are heavily regulated government-granted monopolies. Most U.S. local governments, for example, provide for only one or two cable providers.
“Natural monopoly” doesn't mean what you think it means: it's simply a case where the most efficient setup is a single provider. Telecoms fit this category locally because of the need for cabling to each customer – sure, you can run multiple wires but that's extremely expensive and has externalities (i.e. aesthetic costs).
Regulation is a common response to a natural monopoly: cap profits at a certain level to prevent gouging and establish some sort of minimum service requirement to avoid abuse.
What I would prefer is a hybrid model where the city runs the monopoly portion and leases access to various companies. The political process at least offers more accountability than, say, the typical Comcast monopoly victim enjoys.
Re: Network Solutions Auto-Enroll: $1,850
#220Earlier quoted context omitted.
Linkedin CEO appears not to have a linkedin page (really?) CFO: www.linkedin.com/pub/kevin-carney/a/494/713 CPO: www.linkedin.com/pub/roseann-duran/0/66a/971 ... it goes on https://www.web.com/aboutus/leadership.aspx they're publicly traded: http://finance.yahoo.com/q?s=WWWW Would be interesting if Yahoo ran this on their finance news site.
I have hidden my LinkedIn account and removed all subscriptions. They still spam me. I am considering cancelling it altogether. Haven't quite brought myself to that action yet, but not sure why. I haven't used it regularly ever and haven't logged in in two or three years. I consider LinkedIn less than worthless.
Don't worry, they'll still spam you after you quit. The only way I've ever found to stop them emailing an address is to add it as a secondary contact to another account.