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First, he was coming at it from the position of being a fellow teacher, not designated IT-bro.It's even less OK for teachers to take a condescending attitude than it is for normal people, so I'm not sure what your point is.
> Second, you dismiss the problems as things "nobody ever has"--guess what? Somebody had them.
Don't be obtuse. It is not conducive to good conversations.
> Third, he mostly listed examples where a cursory bout of reasoning or just a bit more experience in computers (gotten through doing something other than delegating to the mystical IT wizards) would've solved the problem.
Even people who have a lot of experience with computers will often not have had occasion to mess with their proxy settings. I have managed labs and offices with dozens of computers and the number of times I've needed to change the proxy settings on any machine is precisely zero. And I didn't know until pretty recently that some computers have a small, unlabeled switch that exists only to trick you into turning your Wi-Fi off on accident. That would have stumped me too, at least for a while. These are hardly fundamental failures of computer literacy.
> And no, he didn't say the kid was stupid or a numbskull--he said the kid didn't know how to use computers. Stop putting words into the dude's mouth.
Why? He has no problem putting words in people's mouths (e.g. "Fix my computer geek, and hurry up about it"). And unlike him, I at least have multiple people confirming that this was the impression he gave. My intent was to clarify why people are responding negatively to his tone — you seemed to think it was just the "TL;DR" portion, so I was explaining how the rest of his post sounds to many of us.