Business-to-business services that are disliked by the public and involve any type of tracking or analytics aren't just class-action-lawsuit bait, they're ambitious-prosecutor bait. All they need is enough bad PR, which it looks like they're in the process of getting, to make the predators aware of the prey.
Judging from reactions here, they're not going to get much community support when the legal backlash inevitably happens, either.