Earlier quoted context omitted.
What? Why? Why would those first two be "technical problems" that we can "solve" with innovation, but that last example isn't? What makes something a technical problem vs. a societal problem?
Generally, if you're targeting behavior of the people or the masses, you're targeting a societal problem. People bullying other people is not a technical problem. People driving dangerously is not a technical problem. People shoplifting is not a technical problem. All of them have different reasons deep down, and preventing the symptom doesn't solve the problem. When you effectively prevent bullying, the bully might…
We are highly adoptable, highly social creatures whose behavior is greatly impacted by our environment, which includes the people around us, the culture in which we live, and the things that technology enables (or prevents) in that environment.
I just think there’s no bright line at all between societal and technical problems, they’re just labels we apply based on our internal views of how they should be solved.