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Framework Laptop 13 Pro

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Re: Framework Laptop 13 Pro

#741

Post by cromka »

marcus2026 wrote: post #674
brson wrote: post #138

I'll take this opportunity to report on my Framework Laptop 13 experience. I've had it for over a year. The case is warped in multiple places. One USB C module doesn't accept a power charge reliably. It can overheat and shutdown. If the case flexes a little the trackpad stops responding - it needs to be on a flat surface. Power brick died. On the plus side, my partner had one and when she threw it away she gave me he…

More for the review thread; I was really sold on the idea of a repairable laptop and the Linux support was excellent. I like the laptop a lot and it happily replaced the old-skool Macbook that had served me so well over the years. However, I had a screen die on me and that's when I found that their product support was truly appalling (even worse than Apple!) - They took ages to reply and then asking endless irrelevan…

If you consider Apple hardware support bad then I honestly don't know what you're expectations are. Apple support is the best I have ever experienced and I have tried all types of brands and warranties. Only thing that can match it is NBD warranty at HP/Lenovo/Dell.

Re: Framework Laptop 13 Pro

#742

Post by nottorp »

dismalaf wrote: post #716
nottorp wrote: post #679

Earlier quoted context omitted.

> they were simply small But that's bad in my book. I'm happy with 720p on low detail once in a while if it's a laptop. What I remember is Intel GPUS being unable to do even that. If they caught up with AMD iGPUs, that's great. I don't do desktop replacement laptops, I prefer the ones I can hold in one hand, the dGPU is in my desktop.

> What I remember is Intel GPUS being unable to do even that. Maybe in the days of HD graphics cards... I've got a Tiger Lake chipset and the Xe iGPU outperforms the laptop 3050 dGPU in actual games (due to having access to waaaaaay more RAM).

Well it's hard to erase a crap reputation.

During the previous chip crisis when covid and crypto were waning I needed a new desktop. Damned if I was going to buy a discrete video card at those prices so I went AMD integrated graphics. Didn't even stop to look at Intel.

(For the record said desktop has a discrete GPU now, but I bought it like 2 years after I built the desktop.)

Re: Framework Laptop 13 Pro

#743

Post by MostlyStable »

999900000999 wrote: post #521
brson wrote: post #138

I'll take this opportunity to report on my Framework Laptop 13 experience. I've had it for over a year. The case is warped in multiple places. One USB C module doesn't accept a power charge reliably. It can overheat and shutdown. If the case flexes a little the trackpad stops responding - it needs to be on a flat surface. Power brick died. On the plus side, my partner had one and when she threw it away she gave me he…

I was just at an event. The vibe I got was the quality is really bad, BUT the people who like Framework and believe in it gladly just buy another one. Not for me though. Within 6 months we’ll see similar specs from other oems at 50 to 70% of the price

>gladly just buy another one.

I'm not going to weigh in on quality issues (I have had a 16 for a little over a year and it's been great, but it probably gets far less abuse the way I use it than average), but I'm surprised to hear this because the whole point of Framework is that when something breaks you don't need to "buy another one". You just buy the specific part that broke. Chassis warped? Buy the top/bottom/whatever part of it is warped. Hinges worn out? Replace just those, etc.

The kind of person who is happy to just buy a new one when a particular component breaks seems like the kind of person who would probably prefer to buy something else, or so I would have supposed.

I very much like the modularity, upgradability, and repairability, but those things come with tradeoffs, and if one isn't the kind of person who is interested in repairing a computer piecemeal, I'm not sure I understand why one would accept the tradeoffs.

I like Framework, I like their mission, and I intend to continue to support them as a customer (I'll likely buy the new wireless keyboard as soon as it's in stock), but my intention is to never buy another complete laptop from them again, unless I for some reason decide I need to have 2 laptops. It may be that in a decade or two, I have Ship-of-Theseused my 16 into an entirely new laptop, but I can't imagine the scenario where I replace the entire thing in one go.

Re: Framework Laptop 13 Pro

#744

Post by DreadY2K »

mplanchard wrote: post #225
brson wrote: post #138

I'll take this opportunity to report on my Framework Laptop 13 experience. I've had it for over a year. The case is warped in multiple places. One USB C module doesn't accept a power charge reliably. It can overheat and shutdown. If the case flexes a little the trackpad stops responding - it needs to be on a flat surface. Power brick died. On the plus side, my partner had one and when she threw it away she gave me he…

To compare anecdotes, I’ve had mine for 3 years, and it’s still working great. Haven’t had any issues with it.

Similar story here. Mine is 3 years old, and the battery is about 80% of its original capacity and the touchpad occasionally drops clicks, but otherwise it's still working great! Also the charging cable frayed, but I have plenty of those cables around.

Re: Framework Laptop 13 Pro

#745

Post by DreadY2K »

nrp wrote: post #91

I’m happy to answer questions folks have around the product (later today).

I noticed my 13 thermally handles being on a soft surface (like a bed or a couch) very poorly, it gets quite warm to the touch and runs the fans hard even at rest. Does the improved thermals of the 13 pro also help this case?

Re: Framework Laptop 13 Pro

#746

Post by [deleted] »

multimoon wrote: post #253
iririririr wrote: post #101

"pro" in the name, without ECC ram is a travesty

I hope you’re being sarcastic because if not you’re delisional to expect ECC ram in a laptop. You’re going to pile up software updates that you should absolutely reboot for long before a comic ray causes a meaningful bit flip. ECC is only worthwhile in servers and is a waste of money otherwise, especially since “pro” for laptop = prosumer device. If you don’t reboot your laptop in years where ECC matters I’m not sure…

[deleted]

Re: Framework Laptop 13 Pro

#747

Post by ThePowerOfFuet »

zobzu wrote: post #541
chis wrote: post #28

It's so cool that every individual upgrade they did here can be hot-swapped back to the older designs. That's a huge extra lift that they didn't have to do. To be specific: There's a new lower chassis, and a new chassis top with haptic touchpad. On my older framework I could buy just the chassis top to get the new touchpad. Crazy that they could make that work. I also just really admire the CEO for doing these semi-s…

yeah.. but.. it cost more overall. i can kust buy a brand new laptop every 3y and its cheaper if i stick to other brands.

Yeah, man. Who gives a fuck about e-waste and the environment anyway?

Re: Framework Laptop 13 Pro

#748

Post by robotnikman »

fy20 wrote: post #703

Interesting that the memory in the laptop is upgradeable or bring-your-own, where as in the Framework Desktop it is soldered. How does that work?

The desktops use AMD Strix Halo chips which require soldered on memory for the required bandwidth.

Re: Framework Laptop 13 Pro

#750

Post by rafram »

initatus wrote: post #722
rafram wrote: post #379

Earlier quoted context omitted.

Image Playground isn’t a service, it’s a free local image generation model. But I’ll grant you that the News+ thing is kind of annoying. I wouldn’t call it a nag, though - it shows in the Settings anpp after you buy a new device that includes free months, while they’re still valid, then it goes away forever.

> while they’re still valid, then it goes away forever. It actually stays, even after expired. Then if you tap the "two weeks free!" it says "expired, so sorry, but do want to pay us a slightly discounted rate instead of free?" Then the alert went away. Super scummy. Source: happened a few months ago with the promo on my newish iphone 17 when I thought I'd try appletv out to watch pluribus.

This has not been my experience. I’ve never taken them up on any of those offers, and none of them are still visible in Settings on any of my devices.
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