Atlassian announces end of support for Opsgenie • Hacker News Board

Re: Atlassian announces end of support for Opsgenie

#41

Post by jorams » Thu, Mar 06, 2025, 9:29 PM UTC

bovermyer wrote: post #34

jjtang1 wrote: post #13

[Promotional warning] Damn. As a founder in the incident management space (Rootly) I've had a lot of respect for Opsgenie. They had unique features like heartbeats and ran a lean but mighty team before selling to Atlassian. We saw them the most in Europe by far. Okay here comes to promotional part (don't hate me). If anyone is looking for a modern alternative to Opsgenie that isn't as expensive as PagerDuty, Rootly i…

Well, I find myself looking at alternatives suddenly. However, one make-or-break feature - does Rootly have a Terraform provider? We rely heavily on Terraform for building out our Opsgenie setup.

Seems so, a quick search turned up this[1]

[1]: https://registry.terraform.io/providers/rootlyhq/rootly/late...

Re: Atlassian announces end of support for Opsgenie

#42

Post by jjtang1 » Thu, Mar 06, 2025, 9:34 PM UTC

karamanolev wrote: post #37

jjtang1 wrote: post #13

[Promotional warning] Damn. As a founder in the incident management space (Rootly) I've had a lot of respect for Opsgenie. They had unique features like heartbeats and ran a lean but mighty team before selling to Atlassian. We saw them the most in Europe by far. Okay here comes to promotional part (don't hate me). If anyone is looking for a modern alternative to Opsgenie that isn't as expensive as PagerDuty, Rootly i…

We're a small team (15 engineers) running a popular local service in Eastern Europe. We'll be checking that out. I don't get the pricing of PagerDuty and OpsGenie. It seems too expensive for us. We're only a few people on-call and we need something simple, barebones, that just works and works reliably.

15 eng prob falls nicely into our startup offering, would be pretty discounted: https://rootly.com/startups

You get on-call + incident response + status pages. And a pretty "defaults only" experience ootb.

Re: Atlassian announces end of support for Opsgenie

#43

Post by armiiller » Thu, Mar 06, 2025, 9:37 PM UTC

Founder of https://pagertree.com - If you are looking to switch from OpsGenie, make sure to check PagerTree out.

Our teams feature is most like OpsGenie compared with others.

Re: Atlassian announces end of support for Opsgenie

#44

Post by evil-olive » Thu, Mar 06, 2025, 9:37 PM UTC

ksmith14 wrote: post #5

I’ve been using OpsGenie’s free tier for a number of years as part of a home automation/monitoring project. Guess it’s time to shop for alternatives.

depending on what you're using it for, Pushover [0] might fit the bill. it's what I use for my home monitoring setup - low-priority alerts just go to an email folder, but a high-priority alert (such as a water leak sensor firing) will get pushed to my phone.

it's a "no frills, in a good way" type of product. dirt-simple API with straightforward pricing ($5 lifetime subscription) and limits so generous I've never worried about hitting them (10k messages/month).

0: https://pushover.net/

Re: Atlassian announces end of support for Opsgenie

#45

Post by jjtang1 » Thu, Mar 06, 2025, 9:41 PM UTC

jorams wrote: post #41

bovermyer wrote: post #34

Earlier quoted context omitted.

Well, I find myself looking at alternatives suddenly. However, one make-or-break feature - does Rootly have a Terraform provider? We rely heavily on Terraform for building out our Opsgenie setup.

Seems so, a quick search turned up this[1] [1]: https://registry.terraform.io/providers/rootlyhq/rootly/late...

Ah yes. Terraform is super popular for us (almost 1m downloads). We also built a pretty cool "Terraformer" tool that lets you create workflows in UI and translate that to .tf easily.

We take extensibility pretty seriously. Outside the basics, we just released our own agent ready API (https://rootly.com/blog/introducing-rootlys-api-ai-agent-fir...), MCP, docs are now LLM ready (https://docs.rootly.com/llms-full.txt).

Re: Atlassian announces end of support for Opsgenie

#46

Post by piotrkulpinski » Thu, Mar 06, 2025, 10:00 PM UTC

Here's a list of open source alternatives to switch to: https://openalternative.co/alternatives/opsgenie

Most of them can be self-hosted so you won't be locked in in case that happens again.

Re: Atlassian announces end of support for Opsgenie

#47

Post by CobaltFire » Thu, Mar 06, 2025, 10:09 PM UTC

devmor wrote: post #15

datadrivenangel wrote: post #14

Earlier quoted context omitted.

What's the answer? Excel?

I'm a fan of whiteboard and sticky notes! Distributed scaling is a little difficult, you have to set up a webcam and hire an intern to move things around, but it's probably still cheaper than a lot of enterprise solutions.

I legitimately used this method (updated three times a day) via a photo posted to a spot on sharepoint in the military.

People LOVED it. Worked amazingly well, was easy to hand off if I was out, etc.

Re: Atlassian announces end of support for Opsgenie

#48

Post by darkwater » Thu, Mar 06, 2025, 10:10 PM UTC

rat9988 wrote: post #30

rdsubhas wrote: post #29

Earlier quoted context omitted.

Indeed, you are right. The title is clickbait. I'll edit.

I'm not sure it is. It looks pretty reasonable. I'm not sure about what your whole outrage is. You are a paying customer, so they have to send you an email before they do the public announcement?

Yes, they should have done exactly that. Do you think it's ok how they managed it?

Re: Atlassian announces end of support for Opsgenie

#49

Post by tim-- » Thu, Mar 06, 2025, 10:12 PM UTC

burningChrome wrote: post #16

hinkley wrote: post #11

Earlier quoted context omitted.

Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. And they still haven’t finished making deployments have feature parity with builds in Bamboo. I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fair…

>> Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. I can't think of any company off the top of my head that has acquired a company and successfully integrated their tech stack into their own product offering. I work for a huge health care company whose stated goals are to grow through acquisition and in the 5 years I've been here, none of the painfully long…

Apple with TestFlight (Burstly) comes to mind.

Re: Atlassian announces end of support for Opsgenie

#50

Post by darkwater » Thu, Mar 06, 2025, 10:19 PM UTC

jjtang1 wrote: post #13

[Promotional warning] Damn. As a founder in the incident management space (Rootly) I've had a lot of respect for Opsgenie. They had unique features like heartbeats and ran a lean but mighty team before selling to Atlassian. We saw them the most in Europe by far. Okay here comes to promotional part (don't hate me). If anyone is looking for a modern alternative to Opsgenie that isn't as expensive as PagerDuty, Rootly i…

Reading the comparison with PD [1] and having been a Pagerduty customer...even if it's promo material for a competitor, it resonates a LOT with my experience with PD (and boy, I do have experience with it). The web UI and the limitations around overrides, paging groups, escalation policies etc are all real and makes me wonder: how is it possible that a behemoth in the space like PD is stagnating like that? I understand, big enterprises as clients which are notoriously slow, being the incumbent and being a big corporation yourself, but still, I don't get it.

[1] https://rootly.com/landing/pagerduty-vs-rootly-on-call