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Atlassian announces end of support for Opsgenie

atlassian.com

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Re: Atlassian announces end of support for Opsgenie

#11

Post by hinkley »

bovermyer wrote: post #8
cj wrote: post #2

This appears to be more of a pricing/packaging/branding change as opposed to Atlassian shutting something down.

As a current Opsgenie user, I disagree. They're splitting their incident management and alerting/on-call into two services - Jira Service Management and Compass, respectively. Both are terrible, and not at all one-to-one replacements.

Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other.

And they still haven’t finished making deployments have feature parity with builds in Bamboo.

I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fairly likely given the company maturity and the position. I’m still trying to find that answer.

Aside from GitHub I only have one other answer and it starts with, “this is going to sound crazy but hear me out.”

Re: Atlassian announces end of support for Opsgenie

#12

Post by no_wizard »

hinkley wrote: post #11
bovermyer wrote: post #8

Earlier quoted context omitted.

As a current Opsgenie user, I disagree. They're splitting their incident management and alerting/on-call into two services - Jira Service Management and Compass, respectively. Both are terrible, and not at all one-to-one replacements.

Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. And they still haven’t finished making deployments have feature parity with builds in Bamboo. I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fair…

There's Linear, there's GitHub / Gitlab issues and projects, there's Asana (has all the features, simply called different things in many cases)

Once you start to see Jira as 'central repository for realizing work streams' the options become easier to assess.

The place where Jira does sem to excel is automations, but I think thats simply due to maturity and alot of platforms cover most common ground

Re: Atlassian announces end of support for Opsgenie

#13

Post by jjtang1 »

[Promotional warning]

Damn. As a founder in the incident management space (Rootly) I've had a lot of respect for Opsgenie. They had unique features like heartbeats and ran a lean but mighty team before selling to Atlassian. We saw them the most in Europe by far.

Okay here comes to promotional part (don't hate me). If anyone is looking for a modern alternative to Opsgenie that isn't as expensive as PagerDuty, Rootly is worth checking out (Slack-native, holiday scheduling, request coverage, clean mobile app, etc).

Previous to Rootly I worked at Instacart where I helped us transition from PD to Opsgenie. Afterwards, still not being happy I built Rootly.

Today, we've helped Trivago, Motive, Yahoo, and quite a few others make the switch. Pretty easy with our importer tool, etc.

Re: Atlassian announces end of support for Opsgenie

#14

Post by datadrivenangel »

hinkley wrote: post #11
bovermyer wrote: post #8

Earlier quoted context omitted.

As a current Opsgenie user, I disagree. They're splitting their incident management and alerting/on-call into two services - Jira Service Management and Compass, respectively. Both are terrible, and not at all one-to-one replacements.

Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. And they still haven’t finished making deployments have feature parity with builds in Bamboo. I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fair…

What's the answer? Excel?

Re: Atlassian announces end of support for Opsgenie

#15

Post by devmor »

datadrivenangel wrote: post #14
hinkley wrote: post #11

Earlier quoted context omitted.

Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. And they still haven’t finished making deployments have feature parity with builds in Bamboo. I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fair…

What's the answer? Excel?

I'm a fan of whiteboard and sticky notes!

Distributed scaling is a little difficult, you have to set up a webcam and hire an intern to move things around, but it's probably still cheaper than a lot of enterprise solutions.

Re: Atlassian announces end of support for Opsgenie

#16

Post by burningChrome »

hinkley wrote: post #11
bovermyer wrote: post #8

Earlier quoted context omitted.

As a current Opsgenie user, I disagree. They're splitting their incident management and alerting/on-call into two services - Jira Service Management and Compass, respectively. Both are terrible, and not at all one-to-one replacements.

Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. And they still haven’t finished making deployments have feature parity with builds in Bamboo. I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fair…

>> Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other.

I can't think of any company off the top of my head that has acquired a company and successfully integrated their tech stack into their own product offering. I work for a huge health care company whose stated goals are to grow through acquisition and in the 5 years I've been here, none of the painfully long process of integrating another companies tech has gone well - at all.

If anybody has any good examples of this happening, I would love to read about them.

Re: Atlassian announces end of support for Opsgenie

#17

Post by hitekker »

jjtang1 wrote: post #13

[Promotional warning] Damn. As a founder in the incident management space (Rootly) I've had a lot of respect for Opsgenie. They had unique features like heartbeats and ran a lean but mighty team before selling to Atlassian. We saw them the most in Europe by far. Okay here comes to promotional part (don't hate me). If anyone is looking for a modern alternative to Opsgenie that isn't as expensive as PagerDuty, Rootly i…

Thank you for the clear disclaimer. It’s an elegant way to conserve or draw attention in a forum.

One small bit: maybe include a link to your website? That would make it easier to clickthrough and looksee

Re: Atlassian announces end of support for Opsgenie

#18

Post by javawizard »

hinkley wrote: post #11
bovermyer wrote: post #8

Earlier quoted context omitted.

As a current Opsgenie user, I disagree. They're splitting their incident management and alerting/on-call into two services - Jira Service Management and Compass, respectively. Both are terrible, and not at all one-to-one replacements.

Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. And they still haven’t finished making deployments have feature parity with builds in Bamboo. I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fair…

> Aside from GitHub I only have one other answer and it starts with, “this is going to sound crazy but hear me out.”

Do tell...

Re: Atlassian announces end of support for Opsgenie

#19

Post by jjtang1 »

hitekker wrote: post #17
jjtang1 wrote: post #13

[Promotional warning] Damn. As a founder in the incident management space (Rootly) I've had a lot of respect for Opsgenie. They had unique features like heartbeats and ran a lean but mighty team before selling to Atlassian. We saw them the most in Europe by far. Okay here comes to promotional part (don't hate me). If anyone is looking for a modern alternative to Opsgenie that isn't as expensive as PagerDuty, Rootly i…

Thank you for the clear disclaimer. It’s an elegant way to conserve or draw attention in a forum. One small bit: maybe include a link to your website? That would make it easier to clickthrough and looksee

I thought maybe a link was TOO promotional haha.

https://rootly.com/ || and Opsgenie comparison (features): https://rootly.com/comparisons/opsgenie-vs-rootly-on-call

Re: Atlassian announces end of support for Opsgenie

#20

Post by jurajmasar »

At the risk of being banned forever on HN:

We built Better Stack (https://betterstack.com/incident-management) after being frustrated with PagerDuty a couple years back. It's a solid place to land if you need to migrate away from Opsgenie.

Let me know at juraj@betterstack.com if you have questions, happy to help! (I'm the founder)

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