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The failure of the Domino's 30-minute delivery guarantee

thehustle.co

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Re: The failure of the Domino's 30-minute delivery guarantee

#281

Earlier quoted context omitted.

No, but some people do need to be informed of how dangerous it is, and doctors can either prescribe weight loss medications or give a referral to a doctor specializing in medical and surgical weight loss. Regardless, it’s something I would expect doctors to nag patients about, the same way my dentist nags me to floss.

Why, if there's proven to be no benefit?

It’s the right thing to do at the individual level. The doctor should be honest with each patient and every individual should be given the chance to act on that honest information, even if studies show that many people have difficulty overcoming weight issues on their own.

Re: The failure of the Domino's 30-minute delivery guarantee

#282

Earlier quoted context omitted.

Yeah but what is wrong with saying "this job isn't for them then"? If you are skilled enough to drive a car all day as a job, Amazon will happily hire you to drive a van all day, they pay much better than a local pizza delivery gig(at least here in UK, no idea about where you live obviously). Or are we really debating whether there is some extremely small subset of people who can only get a job delivering pizzas(some…

Commercial drivers license

What about it? In the UK at least you don't need any kind of special licence to drive for amazon, just a normal B-class licence will do, all of their vans are up to 3.5 tonnes anyway. You only need a C class licence and professional accreditation to drive HGVs.

Re: The failure of the Domino's 30-minute delivery guarantee

#283
post #168

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I remember once I bought a car and the salesman said if I had any reservations about giving him a 10/10 on every question in the survey no matter what it was that I should text or call his personal phone and he'd do whatever he could to fix it, also directly saying that it's better for them to have 95% of people not fill it out at all and get 10/10 from everyone else than to have 100% completion with a single 9/10. I…

When I'm buying a product on a site like amazon with 5 start rating scale, I find that all of the useful information is found in the 2, 3 and 4 star reviews. 1 star reviews are mostly people pissed off for some reason, people with unreasonable expectations, or competitors trying to hurt their competition. 5 stars reviews are either zero effort reviews from people with low expectations or they are outright fake review…

Or that is just a simple theory that is easy for you to understand. 80% 5 stars might mean something else and 1 stars might mean as much as 2/5.

Re: The failure of the Domino's 30-minute delivery guarantee

#284
post #96

Earlier quoted context omitted.

Or come up with a way to finish the pizza in transit that delivers an acceptable product.

Masayoshi Son is listening intently.

Ha, well I'd do it as a precooked pizza with a light cheese base, then drop precooked toppings on as needed and use heat lamps to melt the cheese. I doubt it'd be tasty, but it'd be fast.

Re: The failure of the Domino's 30-minute delivery guarantee

#285
post #243

Earlier quoted context omitted.

This mirrors my experience in retail. Anything less than the top score is counted as a negative, often counting the 1-9 score as a 0 with the 10 as a 1. The heat lands on a local manager when corporate comes to town. What ends up happening is that the customer-facing employees train the customers to put down 10s. It's ultimately a metric that's been gamified by everyone involved. I think the cynics keep it around bec…

Which is ironic, given that it modifies the customer's actual voice when interpreting the numbers in such a toxic way. I point to the cousin comment where a salesman lost a $10k bonus because a customer didn't give them a 10, despite the customer's comment being very explicit that they were extremely happy with the experience, but that they refused to rate anything perfectly, as they reserved that for God. Despite th…

[flagged]

Re: The failure of the Domino's 30-minute delivery guarantee

#286

Earlier quoted context omitted.

Yes, these ratings problems aren't new, but they are more pervasive and less useful than ever before. For my part, I just refuse to give ratings or pay attention to them. The effective binary nature of ratings (if you don't give the best one, you may as well give worst one) was the last straw for me. Ratings are a game that harms both customers and the people providing good and services.

Agreed. And because ratings are so broken, there are multiple ways to game them. In addition to rarely leaving ratings, I rarely trust the damn things either. In my opinion, ratings need to decay over time. For service workers like Uber drivers any rating >1 year old (or maybe less) should decay to 0 significance. For online retail like Amazon, maybe 2 years but not much longer than that. This not only allows people…

App store ratings are gamed through bugging users to rate the app, cozying up to the app store maintainer who can delete reviews, or even Sybil attacks on competing apps.

Re: The failure of the Domino's 30-minute delivery guarantee

#287
post #43

Earlier quoted context omitted.

The insane thing is people trying to make a livable wage off of "gigs". We should stop pretending this is or ever can be reasonable full-time employment. Driving for apps is something you do on the weekend to supplement your day job, or during school hours as a stay at home spouse or whatever.

The reality is that gigs only work for children or the elderly. The quintessential teenage babysitter can only afford to do so because they have parents paying for everything else. The quintessential "retiree" worker can only afford to uber/doordash if they have saved enough up to offset the rest of their spending. The reality is that for most people, these "gigs" are actually jobs. Qualifying them as "gigs" and sayi…

The COVID-19 pandemic has revealed that the population of casual workers is not infinite. The senior who accepts a split shift school bus driver job that no non-semi retired person would accept because it would crowd out their ability to earn full time. The kids who realize a summer of hard work nets them less than a scholarship obtained through a single test or essay. A working parent might barely earn enough to pay for taxes and daycare so they just work on the domestic front.

Re: The failure of the Domino's 30-minute delivery guarantee

#288

Earlier quoted context omitted.

It should not be considered okay for there to be jobs that cannot earn a decent wage because they are categorized as "supplement jobs." Especially since we observably see people working these jobs full time. I order doordash on weeknights on occasion. Who is delivering to me if the drivers are just people supplementing on the weekend or during the school day while their kids are away? If you are working, then you sho…

It might actually be a good policy to de-fractionate jobs. A fast food store will take what could be ten full-time positions, and break those up into thirty part-time positions. It could be mandated that if the total hours of the business's part-time positions are some level above one or more full-time positions, that they must hire the full-timers. While some would no doubt still complain, this should be an improvem…

Employer mandates and employee protection laws ironically worsen this problem. When employees gain access to a health plan at 30 hours a week, employers respond by cutting them off at 29 hours or even commit time tracking wage theft. Maybe we could just set pro rata taxes to pay for social insurance programs instead of having a binary distinction between full time employee or not. Imagine if instead of Social Security we had an employer mandate for pensions and nothing for part time workers.

Re: The failure of the Domino's 30-minute delivery guarantee

#289
post #254

Earlier quoted context omitted.

Only when we forget that affordable housing is also in those lower brackets.

So now, as a society, we've decided that slumlords are the key to affordable housing? I swear if the bar gets any lower someone's going to have to rent an excavator to dig the hole.

slum lords, as in government housing like NYCHA?

Re: The failure of the Domino's 30-minute delivery guarantee

#290
post #271

Earlier quoted context omitted.

K so having bankrupted the restaurant industry, what's next?

Isn't America supposed to be the richest country in the world? You can afford to pay people a decent wage you just don't want to. You could double the price of a beer in NYC or Miami and people would still come.

In fact they seem to have done this each time I've visited...
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