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The failure of the Domino's 30-minute delivery guarantee

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Re: The failure of the Domino's 30-minute delivery guarantee

#81

Post by jajko »

ta1243 wrote: post #65
monero-xmr wrote: post #18

When the 30 minute guarantee ended I had a recipient of my pizza delivery pull a gun on me when I refused to give a free pizza! (I handed it over) An anecdote I tell at parties

Have you managed to get out of Somalia? Or was it a favella in Rio?

You act like most probable place for such an event, when discussing on HN, ain't simply some rural US. Some folks are crazy and vastly unbalanced, period. If they have access to guns, bad shit happens frequently.

The amount of folks in US who legally own guns and never ever should be allowed to touch one is staggering.

Re: The failure of the Domino's 30-minute delivery guarantee

#82

Post by iainmerrick »

bitwize wrote: post #56
ugur2nd wrote: post #22

Similar is the case with apps like Uber Eats and Getir. I only know that in Getir they use different algorithms with artificial intelligence to find the shortest and fastest route. I'm sure other vehicles also use it, but I haven't heard such rumors about them.

OK, I'm imagining some system just painting a large green arrow onto the windshield, so the driver can just Crazy Taxi their way to the destination.

I was just thinking about Crazy Taxi the other day. It doesn't seem quite so "crazy" now, more a real satire on the gig economy.

Re: The failure of the Domino's 30-minute delivery guarantee

#83

Post by messe »

jstanley wrote: post #73
kibwen wrote: post #68

Earlier quoted context omitted.

> And if there were no such drivers, we'd get no warm pizza at all, how about that? First of all, the horror, second of all, there used to be a thing known as "going outside", and before that there used to be a thing known as "cooking".

Yeah, and there used to be "subsistence farming" and "living in the forest" and "making everything out of sticks and stones because we don't know any better". How far back do you want to go to find the optimal configuration of society? Or does it just coincidentally match the configuration that you personally grew up with?

The difference being that cooking is something people in developed nations still do, more often than eating out/getting delivery.

Re: The failure of the Domino's 30-minute delivery guarantee

#84

Post by DarkNova6 »

forgetfreeman wrote: post #49
c22 wrote: post #43

Earlier quoted context omitted.

The insane thing is people trying to make a livable wage off of "gigs". We should stop pretending this is or ever can be reasonable full-time employment. Driving for apps is something you do on the weekend to supplement your day job, or during school hours as a stay at home spouse or whatever.

Yeaaaaaah, remember when the bulk of US manufacturing and industry was offshored a few decades ago and pundits were falling all over themselves to explain how we were transitioning to a "service economy"? Well this is what a service economy looks like.

This is such a perfect way to put it.

Re: The failure of the Domino's 30-minute delivery guarantee

#85

Post by zarzavat »

iainmerrick wrote: post #66
ta1243 wrote: post #62

Earlier quoted context omitted.

I have no idea what "4.9 level" means. When I used to use uber (before it stopped working reliably in the UK about 5 years ago) they would ask me "how many stars" on a range of 1-5. There was no indication of what this meant or how to judge it. Presumably the idea is that the star ratings are relative and follow a normal distribution, so most are in the middle (say about 70% between 2 /could be better and 4 /really g…

The ratings actually mean: 5 stars = OK, 1-4 stars = bad. Yes, it's a bad system.

Does anyone know if Uber rescales the star ratings? For example if you have someone like GP who consistently gives out 3s or 4s, do those get rescaled back up to 5s based on the user’s average?

Re: The failure of the Domino's 30-minute delivery guarantee

#86

Post by boomboomsubban »

throwaway61646 wrote: post #44
ClassyJacket wrote: post #17

Further evidence we should build a Futurama-style series of tubes in cities for delivering items. I'm not joking. Might need extra packaging to pin the pizza down to survive the forces however. Maybe stack the slices and wrap them or something.

On the other hand it's not hard to imagine how a modern pneumatic tube mail system could be abused (trafficking, terrorism, ...).

Basically the same way a normal mail system can be abused?

Re: The failure of the Domino's 30-minute delivery guarantee

#87

Post by addicted »

forgetfreeman wrote: post #49
c22 wrote: post #43

Earlier quoted context omitted.

The insane thing is people trying to make a livable wage off of "gigs". We should stop pretending this is or ever can be reasonable full-time employment. Driving for apps is something you do on the weekend to supplement your day job, or during school hours as a stay at home spouse or whatever.

Yeaaaaaah, remember when the bulk of US manufacturing and industry was offshored a few decades ago and pundits were falling all over themselves to explain how we were transitioning to a "service economy"? Well this is what a service economy looks like.

A service economy with proper living wages is absolutely possible. I’m not a fan of such an economy because any country, especially one as large as the U.S., has no reason to be a single sector economy and plus as we saw during the pandemic and are seeing in the Ukraine war, a lack of domestic manufacturing capabilities is a significant strategic threat.

However, the gig economy model is a choice. A choice that can be fixed by simply reclassifying these workers as employees. The gig economy is little more than a way to get around employee protections, and the sooner we face that obvious reality the better.

Re: The failure of the Domino's 30-minute delivery guarantee

#88

Post by hackeraccount »

hx8 wrote: post #6

What a nice example of 1980s corporate greed maximizing profits over human life. Modern delivery food delivery services can be seen making the same delivery-by guarantees, so we haven't fully learned our lesson.

Hypothetically - why wouldn't not having a set amount of time for delivery be corporate greed too? I mean, if a corporation saves money by screwing over the customer it's corporate greed. If it screws over the employees it's corporate greed.

There doesn't seem to be a lot of people left over to screw.

Re: The failure of the Domino's 30-minute delivery guarantee

#90

Post by sneak »

c22 wrote: post #43
erinaceousjones wrote: post #41

Earlier quoted context omitted.

Why are they "double apping", though? Is it perhaps because they are trying to scrape a liveable wage from a flawed gig economy....

The insane thing is people trying to make a livable wage off of "gigs". We should stop pretending this is or ever can be reasonable full-time employment. Driving for apps is something you do on the weekend to supplement your day job, or during school hours as a stay at home spouse or whatever.

The only people pretending that this is reasonable employment are the people willing to treat it as such - ie the delivery drivers. “We” aren’t.
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