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Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

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Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#231
post #194

Earlier quoted context omitted.

OT, but this is why I am skeptical of Cloudflare right now. Am I right to be concerned?

you're only skeptical of CF now? They've been garbage for years in terms of service and support

It has just seemed like people are big fans of the "free, unlimited" plans here. I use a provider that is pay-per-usage personally, which seems more sustainable.

Support is part of the cost that is rolled into that pay-per-usage fee IMO.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#232
post #210

Earlier quoted context omitted.

>didn't migrate the data to somebody offering a better deal Why would this be considered? What if he didn't want to migrate 200+ TB of data and just decided to stay where he's at, continuing to pay Google a lot of money? >expected for it to be retained indefinitely? For as long as he pays for the service, right?

As per the article, he hasn't been paying for the service for like six months. And he was never paying "a lot of money" for this. He was paying like 1% the going rate, and for every month that he paid that he did get the promised unlimited storage.

>And he was never paying "a lot of money" for this.

You're being obtuse: "a lot of money" in this context is a relative amount and you know that.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#233

The actual headline is slightly less inflammatory: "Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data" The facts of the article are even less inflammatory. The journalist uploaded 237.22 TB of video to his google drive when the "unlimited" plan existed. When google phased out the unlimited plan, he's not paying fo…

> The actual headline is slightly less inflammatory: "Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data" Correct. 7 days is not enough time to stream >200TB of data, let alone find a place to stream it to. This puts a human being in a crisis position. He doesn't need to just find someone willing to store his data.…

He had ~6 months to download his data, not 7 days: they told him on the 11th of May 2023 (or thereabouts they gave him a 60 day period ending on the 10th of July 2023) that he had exceeded his quota.

They should, of course, have given a clear timeline for deletion at that point, but does he seriously expect other people to believe he was naive enough to think Google would continue to store his data forever after they withdrew the unlimited service he was using?

I'm no fan of Google, and I agree with you that a good service would have offered an at-or-slightly-above-cost data export for that volume of data... but he's deliberately misrepresenting the situation here (either that or is painfully naive)

Edit: as somebody else pointed out downthread, he also would have received numerous e-mails throughout 2022 telling him that the unlimited service was being shuttered

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#234
post #142

The actual headline is slightly less inflammatory: "Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data" The facts of the article are even less inflammatory. The journalist uploaded 237.22 TB of video to his google drive when the "unlimited" plan existed. When google phased out the unlimited plan, he's not paying fo…

> It would cost the guy $5000 a month to store his data on S3 and he doesn't want to pay that The standard S3 tier, sure, but Deep Glacier would be about $250/month. Retrieval can be up to 12 hours but that shouldn't really be a problem for long term archiving. As with anything AWS, egress can kill you, but you can sidestep that with something like Snowball, and really that's only an issue if you need to egress every…

> you can sidestep that with something like Snowball

Going by AWS's website[0], a 50 TB Snowball is $200, so you'd need to drop $1000 for five Snowballs to hold that data.

[0]: https://aws.amazon.com/getting-started/projects/migrate-peta...

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#235
post #183

Earlier quoted context omitted.

> People really need to understand that Google is a garbage company that can't be relied on for anything. Normally the response to this is, yes, it sucks, but you're not paying Google to host your data. However, it looks like this journalist did pay Google to host his data. So this immediately puts it in a worse category.

That whole "you're not paying"'thing is really a straw man at this point too. When Google was young and eager to be a good netizen I'd have agreed with that and said it was all part of helping to make the web better. But they've been entrenched for years now, completely dominate so many aspects of the web and get plenty of value out of even their free users. Given their size and stranglehold on just about everything,…

Of course Google gets value out of free users--that's a huge piece of their business model. And of course if Google had actually kept to their original "don't be evil" model, they wouldn't routinely screw over users the way they do.

However, as you note, they have been entrenched for years now, and it has been obvious for that same amount of time that they have long since dropped "don't be evil". So while it certainly sucks that they do the things they do, acting surprised when it happens is not a reasonable position at this point. Anyone who expects Google to honor any kind of commitment is simply asking for trouble. I don't trust them for anything.

And if widespread realization of that fact gets people to stop using Google services, so much the better: maybe that would actually get their attention.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#236

Earlier quoted context omitted.

I mean 237 TB of data is an excessive amount of data. The 'victim' here clearly knows they are taking advantage of a situation. Google is in the wrong on their response but, come on, let's be reasonable human beings and stop saying 'victim blaming'.

>The 'victim' here clearly knows they are taking advantage of a situation. Why do you think this?

Because they are using 237 Tb in an "unlimited" service from Google. And based on the mechanism they are using to pay for it (enterprise account with one seat) - they knew they had found a loop hole in google policy. (r/datahoarders)

Seriously I'm all on board with giving Google the much grief that they deserve - but I also would expect someone claiming victim here to have more of a claim than abusing a "unlimited" account and getting mad about it. Yes 100% Google should be holding onto their data or offering them the ability to pay for the larger data tier - that part is BS.

Get mad at the FBI for raiding you, get mad that you didn't think of another cloud service to store with or pay for an appropriate service (0.07$/TB [my rough calc] is dirt cheap to the point of suspect). I also have to assume that the individual, former anonymous hacker has some wherewithal to be suspect of 'unlimited' packages from large corporations.

There's gotta be more to this story -- it smells off.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#237
Can anyone recommend any good ways of migrating tons of data from Google Drive to an alternative and what alternatives do people recommend?

I can't stand OneDrive, I find it is a complete shitshow. I am a heavy Apple user so wondering if iCloud is maybe a worthwhile option or shall I use DropBox?

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#238
post #141

Earlier quoted context omitted.

Crisis (!?) is a bit dramatic. Google response isn't correct but everyone here has there hands a bit dirty. Storing 237 Tb on an unlimited server - the individual clearly knew they were taking advantage of a system and probably should have been ready for some kind of remedy.

I hardly think it's fair to say that they were 'taking advantage'. If Google says unlimited, should the typical person really expect that to be taken away? That's a really bad look for Google. "If we offer something that's good value to you, expect it to be taken away suddenly in the future." Those are not the actions of a company I would want to rely on.

Most unlimited services operate like all you can eat buffets. There is some secondary constraint that keeps usage bounded. I.e. the person's ability to eat food.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#239
post #183

Earlier quoted context omitted.

> People really need to understand that Google is a garbage company that can't be relied on for anything. Normally the response to this is, yes, it sucks, but you're not paying Google to host your data. However, it looks like this journalist did pay Google to host his data. So this immediately puts it in a worse category.

> Normally the response to this is, yes, it sucks, but you're not paying Google to host your data. You are not paying the competition either; so you somewhat paying Google. It's not a direct payment but indirect support

> You are not paying the competition either

Competition for what? Here we're talking about data hosting. There are plenty of companies that will host huge amounts of data for reasonable prices. And unlike Google, they actually have reasonable terms of service and customer support.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#240
post #99

Earlier quoted context omitted.

My previous comment was not as informed as it should have been (because I opined after only read the title... a mistake, to be sure). I've edited it and will leave it at this being a very unfortunate situation to be in.

Completely agree with this. If it's your "life's work" - "free tier" storage is 100% not the place to put it. update: Not Free but feels like taking advantage of enterprise storage (0.07 $/TB) close to free.

>free tier storage is 100% not the place to put it.

It's curious how hard you keep pushing in this flagrant lie in this thread when the article explicitly and repeatedly makes clear that he was paying Google for Enterprise level storage and on top of that did indeed have local first, except all that got taken from him by the FBI. Yet for some reason you insist on claiming he wasn't paying and was somehow abusing cloud-only. Why?

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