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Is something wrong with Amazon Photos? I lost 240k photos

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Re: Is something wrong with Amazon Photos? I lost 240k photos

#81
post #20

1.5 Terabytes? (Assuming 6Mb/photo which is what I'm getting from an old nikon in raw format, dunno what everyone else is using - enlighten me please if necessary). Less than USD$50 for a 2TB disk. So buy 3, post one to a family member when its full. Double the price it for SSD? How much Amazon Photos storage do you get for $150? Ok for this guy, none, and I get connection refused from the link above so I got no deta…

Nikon RAWs are more like 50 Mb on their current cameras. Amazon offers unlimited photo storage with Prime. I agree they should also have their own physical backup if the photos are important, even at ~10x the storage requirements you estimate, but I'd also say any complaints about Amazon losing their photos are valid.

oh, ok so prime sub is about $50/yr but you get other things and it seems popular.

And 15 Tb is the go. Can you encrypt them or do they require to be able to view your photos so not just bytes on disk?

>any complaints about Amazon losing their photos are valid.

Like crossing the road, being right doesn't help. :(

Re: Is something wrong with Amazon Photos? I lost 240k photos

#82
post #42

I love my Synology NAS. It handles photos great: https://www.synology.com/en-us/dsm/feature/photos

I own a Synology NAS, and now believe that it would have been easier to just set up a computer for the tasks I use it for. There are just too many cases where the solution is to use a container (and the clumsy web interfaces for reverse proxying &c), and if I end up SSHing into it too much, I prefer to have a more controllable environment. It does fit some workflows very well though, you just have to assess if your n…

Synology has an app which will automatically back up your photos to the NAS/server (only when on WiFi). I haven't been able to find an alternative to this on Android, have you? (photosync looks good but seems to only work for iOS last I checked).

Re: Is something wrong with Amazon Photos? I lost 240k photos

#85

It literally only has been 1 hour since OP posted that thread. I agree with all the points about having backups and/or using better service/self host etc., but IMO it's too early to conclude anything about this incident.

I'd be freaking the fuck out too, tbh. These days you tend to get better support from the megacorps if you tweet or post on HN, it can bypass the obligatory outsourced support layer.

Oh I totally agree.

I do wish I have such luck when posting on HN though, often ended up with zero upvotes and no replies.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#86
post #16

This is just a reminder to take a backup of your cloud photos and store it locally (or other cloud provider). For example, with Google Takeout you can get a ZIP file with all your photos and videos from Google Photos.

For iCloud, would just copying images from iCloud to the backup media be enough?

You can use privacy.apple.com to request a copy of all photos and other digital data. It will send emails with download links when bundled.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#87
post #14

Sounds unfortunate. Hopefully just an error or the service can replace it by a snapshot. No local backup on a drive or memory-card? Local backups shall be stored in different locations (depends on importance) not reachable by network. The cloud is the server of someone else and not a backup.

> Local backups shall be stored in different locations (depends on importance) not reachable by network. The cloud is the server of someone else and not a backup. That's common knowledge among tech people but blaming the victim is not the solution here. These services are marketed as safe, reliable, and not needing backups (in fact sometimes they make it difficult to take backups, even more so for a non-technical use…

I‘m sorry if you interpret here a blame. I consider repeating common knowledge actually a necessity! To keep tech people informed and aware and also non-tech people.

PS: I should better do another backup…

Re: Is something wrong with Amazon Photos? I lost 240k photos

#88

This is why I use both Amazon Photos and Google Photos simultaneously on all my devices. If one of them screws up I've always got the other one. What I need to do though is get them all copied to my home backup server (the HTPC) on the regular...

> This is why I use both Amazon Photos and Google Photos simultaneously on all my devices. If one of them screws up I've always got the other one. That's insufficient. If one of then screws up, deletions will likely propagate to the other.

That’s not how it works.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#89
post #67

It literally only has been 1 hour since OP posted that thread. I agree with all the points about having backups and/or using better service/self host etc., but IMO it's too early to conclude anything about this incident.

So they might still get their photos back. 240,364 photos is a lot, and none are replaceable. It’s still a lot of stress.

[deleted]

Re: Is something wrong with Amazon Photos? I lost 240k photos

#90

Anyone have a good iCloud backup option? I finally "gave in" and stopped manually pulling photos off my iOS devices and subscribed to iCloud. However I'm worried I'll get screwed or mistakenly delete something.

iCloud doesn’t really back up photos. It’s more of a sync. If you’ll manually delete a photo from your phone, it’ll be deleted from iCloud too.
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