Is something wrong with Amazon Photos? I lost 240k photos • Hacker News Board

Re: Is something wrong with Amazon Photos? I lost 240k photos

#11

Post by wyldfire » Thu, Mar 16, 2023, 12:44 PM UTC

I thought I had received an email from Amazon a few months ago telling me that my storage on Amazon Drive was going away. Pretty frustrating any time a service like this just goes poof.

EDIT: I misremembered the details, actually the email says:

> Beginning December 31, 2023, files stored on Amazon Drive will no longer be available to customers. We will continue to support Amazon Photos and ensure customers can safely back up, share, and organize photos and videos with the Amazon Photos service.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#12

Post by EdwardDiego » Thu, Mar 16, 2023, 12:45 PM UTC

vocatan wrote: post #2

Pop goes the photo cache, all my family photos mysteriously vanish into the depths of Amazon Photos

I'm hoping that it's just a stale cache or microservice that hit an issue building its view of the metadata or something. They use S3 to store your data (according to this blog[0]) so my fingers are crossed that the data is still there, they just need to get an engineer onto it.

[0]: https://aws.amazon.com/blogs/storage/how-amazon-photos-uses-...

Re: Is something wrong with Amazon Photos? I lost 240k photos

#13

Post by Daedren » Thu, Mar 16, 2023, 12:45 PM UTC

kmfrk wrote: post #6

How fast are Backblaze transfer speeds these days? I wasn't a huge fan of the client, but running something third party like Arq[1] felt like a bad workaround. [1]: https://www.arqbackup.com

The Backblaze client's for Backblaze Personal Backup, while Arq and other third-party clients and APIs are for Backblaze B2, no?

Re: Is something wrong with Amazon Photos? I lost 240k photos

#14

Post by ho_schi » Thu, Mar 16, 2023, 12:46 PM UTC

Sounds unfortunate. Hopefully just an error or the service can replace it by a snapshot.

No local backup on a drive or memory-card? Local backups shall be stored in different locations (depends on importance) not reachable by network.

The cloud is the server of someone else and not a backup.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#15

Post by akho » Thu, Mar 16, 2023, 12:46 PM UTC

quaintdev wrote: post #7

Use Immich OP: https://github.com/immich-app/immich

At least they warn you to “not use the app as the only way to store your photos and videos!”

Re: Is something wrong with Amazon Photos? I lost 240k photos

#16

Post by stepri » Thu, Mar 16, 2023, 12:46 PM UTC

This is just a reminder to take a backup of your cloud photos and store it locally (or other cloud provider). For example, with Google Takeout you can get a ZIP file with all your photos and videos from Google Photos.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#17

Post by lordnacho » Thu, Mar 16, 2023, 12:46 PM UTC

This is the main reason I have a NUC sitting at home. It copies my family photos from the cloud and that's all it does.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#18

Post by danielbln » Thu, Mar 16, 2023, 12:48 PM UTC

tecleandor wrote: post #8

I don't know if it's due to one of those weird GDPR blocking rules (I'm in Europe) but amazonforum.com doesn't let me connect. It just drops my connection: http https://www.amazonforum.com http: LogLevel.ERROR: ConnectionError: HTTPSConnectionPool(host='www.amazonforum.com', port=443): Max retries exceeded with url: / (Caused by NewConnectionError(' : Failed to establish a new connection: [Errno 61] Connection refuse…

Not GDPR related, as I can see it from central Europe.

Re: Is something wrong with Amazon Photos? I lost 240k photos

#19

Post by [deleted] » Thu, Mar 16, 2023, 12:50 PM UTC

[deleted]

Re: Is something wrong with Amazon Photos? I lost 240k photos

#20

Post by harry8 » Thu, Mar 16, 2023, 12:50 PM UTC

1.5 Terabytes? (Assuming 6Mb/photo which is what I'm getting from an old nikon in raw format, dunno what everyone else is using - enlighten me please if necessary).

Less than USD$50 for a 2TB disk. So buy 3, post one to a family member when its full. Double the price it for SSD?

How much Amazon Photos storage do you get for $150? Ok for this guy, none, and I get connection refused from the link above so I got no details. But assuming it worked as advertised how much would you get?