It's things like this that make Framework laptops sound more and more appealing. An OEM replacement screen is $180 and swaps out in minutes.
If only they had high-end ARM chips as an option.
MacBook Air M1 screen crack for no apparent reason
221–230 of 588 posts
Re: MacBook Air M1 screen crack for no apparent reason
#222My 14" M1 MacBook Pro screen repair cost was $809. Supervisor refused the waive the fee. The screen cracked for no apparent reason and then completely stopped working. Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...
And that’s why most people buy $500 laptops. Even if the screen broke you can probably buy a 3rd party one from Aliexpress for $100. But $800 for a replacement one? I’d rather sell the MBP for parts on eBay and buy a new one if must then pay that much. Like you would get more for that with a broken screen for sure, some people would fix it on their own or use it as a desktop computer. But I don’t have a SV engineer s…
> And that’s why most people buy $500 laptops.
It's also worth pointing out that the $500 laptop will probably last a lot longer than the most expensive Macbook. All plastic, they use a lot of older/reliable technology, they don't get used as rough - the most common failure mode is they get too old/slow for the user.
Re: MacBook Air M1 screen crack for no apparent reason
#223Earlier quoted context omitted.
That feels like saying "And that's why you pay the Mafia their protection money." These screens are breaking because they're defective, which is what the warranty is supposed to cover. Why should you have to pay Apple more money for them to do what they're already supposed to do?
You are still free to sue them if it is actually a faulty product. But maybe you want to get a quick repair done in the mean time without shelling out $800?
Waiting for Apple to admit wrongdoing is like trying to get blood from a stone. Remember the Nvidia chip failures that Apple caused by using cheap solder on their Logic Boards? They never fully owned-up to that one, despite being 100% culpable. We eventually got admissions of guilt for things like Lightning ports and Butterfly keyboards, but that doesn't fix the thousands of devices that are now using ass-backwards technology that can only be replaced once broken.
The other comment is entirely right. The fact that Apple can sell a first-party service entirely dedicated to replacing broken iDevices is evidence enough that it's a racket.
Re: MacBook Air M1 screen crack for no apparent reason
#224A friend just had this happen to their M1 Air under warranty and Apple quoted him $400 for the repair claiming it was "accidental" damage, even though he didn't do anything to it, like the 50 pages of people who replied in the thread. Wanted to make a quick PSA against purchasing one of these to save a few hundred bucks vs the M2 Air which hopefully won't have this problem, and possibly put some pressure on Apple to…
After the keyboard fiasco I am very nervous about upgrading my 2012 macbook. I tried the last intel model air (same body as the m1) and that computer was an absolute lemming. This 2012 computer sure looks old and ugly, but I can replace all the components myself with a screwdriver, and the body was designed so the cpu could actually work at 100% and not end up thermally throttled. The computer gets hot and the fans g…
During a recent heatwave, I was working on my back patio, where the temperature peaked at 104F.
My 14” M1 MBP didn’t notice. No fan noise, no performance issues. My windows laptop that I was barely using to test and issue struggled. The CPUs were throttled down and the fan was throttled up. My body found itself wishing that I had an internal fan! :)
Re: MacBook Air M1 screen crack for no apparent reason
#225> it is frustrating that apple doesn’t believe its costumers. What's notable here is there is 49 pages of seemingly mostly "me too". It should give Apple at the very least pause for reevaluation of their stance. One guy saying "I didn't do it man" is not evidence, but a clearly non coordinated global trend of people claiming the same thing? Pretty compelling.
Why would it? Seriously a large proportion even of the users bitten by this will still run to buy the next shiny apple device they release and then there is the other part of the users who are not affected and will blame the affected users for doing something wrong, because apple can't be in the wrong. I never understood the personal attachment and identification that some brands elicit it people (but credit to Apple…
Benn Jordan just made a nice video explaining how brand loyalty is based on a deeply human trait:
Re: MacBook Air M1 screen crack for no apparent reason
#226Earlier quoted context omitted.
Apple wasn't always like that, just the current iteration of Apple. Back in the 80s and 90s Apple was more focused on longevity and building really great user interfaces than purity of design. Their Human Interface Guidelines were some of the best in the industry and they spent a lot of time and money on human factors research.
I consider M[Int] Pro line as a solid return to form, and I bring that up here because of the braided MagSafe cable which comes with it. I'm hard on cables, and I have an instinct for what's going to crap out on me. I expect this cable to last. That thing where they can afford to make a decent cable, know how, and just... wont? This cable isn't one of those. It will, however, show grime. They haven't let go of Apple…
> It will, however, show grime. They haven't let go of Apple White Which Reveals If You're a Slob yet, and I'm dubious they ever will.
Haha, we had an all-hands meeting in-person for the first time since Covid last week. There were about 15 of us sitting around a huge conference table. Many white Macbook chargers and their cables sprawled across the table.
I did get very self conscious when I realized all the rest were pristine white - as if they had just unwrapped them for the first time - while mine was pit-stain yellow with the connector frayed and blue. I had never noticed how gross it was until seeing it right next to the newer, clean chargers.
I blamed it on the cat - he sits on the cord when it's lying on the bed. I'm not sure they were buying it, though.
Re: MacBook Air M1 screen crack for no apparent reason
#227Earlier quoted context omitted.
I mean, unless you are an extreme outlier, you spend more time on the ground than on an airplane. Why would you optimize for working on an airplane over your typical workday? For me personally, 99.9% of my work is done at my desk (1), so why not have a more powerful, upgradeable, repairable computer to work with? (1) I'm not hip enough to work from coffee shops
I too don't get this transition to working on laptops. What a crappy form factor. I do have two of them - and they get used about 2 hours per month on average.
I actually understand the subjective differences for people to choose a desktop over a laptop.
But I really don't get your point about form factor. Using, external monitors and adding a keyboard and mouse to a laptop is a non-issue.
Re: MacBook Air M1 screen crack for no apparent reason
#228First rule of a longtime Apple user: Never be an early adopter. Second rule of a longtime Apple user: Always use AppleCare+. Third rule of a longtime Apple user: When you have a problem with your beloved Apple hardware, always have a pile of cash on you, just in case.
Bad advice, IME.
First Intel Mac, first iPhone, first Apple Watch… for that matter, second Mac ever, and, however you want to rank it, an Apple ][.
I don’t regret any of them (my mother paid for the early Apple and Mac, but I know she didn’t regret the either).
Re: MacBook Air M1 screen crack for no apparent reason
#229I still don't understand the appeal of aluminum/glass construction. I couldn't think of a worse set of materials to make a laptop out of. For comparison, nearly every other ultrabook manufacturer has moved onto magnesium or carbon fiber for chassis construction. Both materials are much physically stronger, lighter, and (most importantly, imho) offer more intrinsic shock protection. I know people enjoy the "luxury" lo…
There are trade-off there to consider.
One get's ruggedness but carbon fiber is generally not a good thermal conductor which could be a problem for a laptop with no fans. And titanium is very expensive compared to aluminum.
Like all engineering. It's about priorities.
Re: MacBook Air M1 screen crack for no apparent reason
#230My 10 day old Macbook with M1 Pro died suddenly last week. In India we don't have Genius bars like in the States, what we have is a franchise model where in small repair shops are given the right to repair (only part to part replacement) and they probably get some commission. The guys in these shops are very afraid of Apple and its policies. Even things which normally would get fixed in Genius bars without any second…
Lenovo and Dell will do next day business support. Apple needs to up their game if they want to be taken seriously for business needs.
HP also does that. I used it once to replace a screen that had a vertical band because a problem in a hinge. I called the assistance, sent a video, they sent me the technician
It was about 90 Euro for 3 years. Then about the same amount for the 4th year, then nothing, but I can buy parts and replace them. It's an easy laptop to service.