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Some firm already filed a class action complaint, and I submitted my details: https://classlawdc.com/2021/08/04/m1-macbook-screen-crack-in...
The current macbook air body is pretty poor. I had one of the late intel ones for a spell before overheating killed the logic board, and it developed an outline of the keyboard on the screen within a few months just from the clamshell being closed daily. I wasn't even carrying this thing in a bag, it just sat on a desk.
They've redesigned the MBA since then - https://www.apple.com/macbook-air-m2/
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Apple doesn't want to do proper strain relief on their cables because it's ugly and unaesthetic. Apple has basically always prioritized form over function.
Apple wasn't always like that, just the current iteration of Apple. Back in the 80s and 90s Apple was more focused on longevity and building really great user interfaces than purity of design. Their Human Interface Guidelines were some of the best in the industry and they spent a lot of time and money on human factors research.
Impact at the edge of screen created microscopic crack. Thermal change caused the crack to spread. It happens all the time with vehicle windshields.
> Thermal change caused the crack to spread. It happens all the time with vehicle windshields. This happened to my brother’s brand new Tesla. Tiny impact on the edge extended all the way across after a week in Tucson. Very sad, especially because the service was difficult (had to return to SoCal for repair). The next week around Tucson I looked for and spotted over a dozen Teslas with similar crack extensions. It’s p…
Relevant video about this design: https://youtu.be/aAsUG-jbLlM?t=131
Computer screen glass is also usually laminated (though here the goal is to fuse the glass very closely to the LCD panel so there's no unsightly "air gap")
Moreover, they will take around 2-3 weeks to replace your logic board / battery / screen / keyboard. Just about anything. I don't know if Apple will survive if they did this in the US.
Apple support informed me that they are waiting for a reply from the shop, about the scratch and status in general before they could take any action - its been 5 days (including the weekend) already.
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My wife had a MBP with support plan years ago. The track pad started failing and it wouldn't always click even after you felt it depress and was slowly getting worse and worse. I took it in and the guy basally said there was no problem and I was just not pressing hard enough or something... It was very noticeable after using it for a while... Anyway I ended up ordering a new track pad online and replaced it myself an…
It's impossible to do self repairs on macbooks these days. Apple intentionally solders all the components together to prevent self repair. Even the battery is soldered to the system. https://9to5mac.com/2019/07/12/2019-13-macbook-pro-teardown/
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My wife had a MBP with support plan years ago. The track pad started failing and it wouldn't always click even after you felt it depress and was slowly getting worse and worse. I took it in and the guy basally said there was no problem and I was just not pressing hard enough or something... It was very noticeable after using it for a while... Anyway I ended up ordering a new track pad online and replaced it myself an…
It's impossible to do self repairs on macbooks these days. Apple intentionally solders all the components together to prevent self repair. Even the battery is soldered to the system. https://9to5mac.com/2019/07/12/2019-13-macbook-pro-teardown/
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Then why hasn’t it happened for other macbooks? The corners of my 2012 are noticeably deformed from impacts and the screen is fine
Hell, the newer iPads flex a bit and we don’t have screens break constantly.
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My wife had a MBP with support plan years ago. The track pad started failing and it wouldn't always click even after you felt it depress and was slowly getting worse and worse. I took it in and the guy basally said there was no problem and I was just not pressing hard enough or something... It was very noticeable after using it for a while... Anyway I ended up ordering a new track pad online and replaced it myself an…
It's impossible to do self repairs on macbooks these days. Apple intentionally solders all the components together to prevent self repair. Even the battery is soldered to the system. https://9to5mac.com/2019/07/12/2019-13-macbook-pro-teardown/