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MacBook Air M1 screen crack for no apparent reason

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Re: MacBook Air M1 screen crack for no apparent reason

#161

Post by cycomanic »

maerF0x0 wrote: post #50

> it is frustrating that apple doesn’t believe its costumers. What's notable here is there is 49 pages of seemingly mostly "me too". It should give Apple at the very least pause for reevaluation of their stance. One guy saying "I didn't do it man" is not evidence, but a clearly non coordinated global trend of people claiming the same thing? Pretty compelling.

Why would it? Seriously a large proportion even of the users bitten by this will still run to buy the next shiny apple device they release and then there is the other part of the users who are not affected and will blame the affected users for doing something wrong, because apple can't be in the wrong. I never understood the personal attachment and identification that some brands elicit it people (but credit to Apple to achieving this, and I don't mean this ironically. They must be doing something right to gather such a following).

Re: MacBook Air M1 screen crack for no apparent reason

#162

Post by kevinmchugh »

geoffeg wrote: post #44
HideousKojima wrote: post #35

Earlier quoted context omitted.

Apple doesn't want to do proper strain relief on their cables because it's ugly and unaesthetic. Apple has basically always prioritized form over function.

Apple wasn't always like that, just the current iteration of Apple. Back in the 80s and 90s Apple was more focused on longevity and building really great user interfaces than purity of design. Their Human Interface Guidelines were some of the best in the industry and they spent a lot of time and money on human factors research.

Someone here pointed out to me, when I made a similar comment, the hockey puck mouse.

I think the Apple III is also an example of their susceptibility to letting aesthetics or marketing dictate over function

Re: MacBook Air M1 screen crack for no apparent reason

#163

Post by jrockway »

sseagull wrote: post #138
TheDong wrote: post #100

Earlier quoted context omitted.

People just don't understand how good desktops are, right? On my flight yesterday, when I pulled out my full tower Ryzen with 2x 3090 GPUs, I got told that the power outlet on the plane seat shouldn't be used for my 1200W power supply. And yet, the same flight attendant said nothing to the macbook user a few rows over who was clearly plugged in. Frankly, it's appalling how few people understand that a cheaper desktop…

I mean, unless you are an extreme outlier, you spend more time on the ground than on an airplane. Why would you optimize for working on an airplane over your typical workday? For me personally, 99.9% of my work is done at my desk (1), so why not have a more powerful, upgradeable, repairable computer to work with? (1) I'm not hip enough to work from coffee shops

I agree with you. When I travel I just take a tablet for some reading on the flight and maybe some light HN reading before bed. To do actual work, I kind of like my split keyboard, mouse, and 32 CPUs. I don't bother trying to get a ton of work done on the road; if I need to talk to someone in another state or country for work, we have video conferences now.

It's amazing how much shit you get on HN of all places for sitting at your desk programming.

Re: MacBook Air M1 screen crack for no apparent reason

#164

Post by [deleted] »

scottydelta wrote: post #3

Apple has always tried to blame customers whenever they can. I remember when my MacBook pro 2015 started glitching and Apple voided the warranty by saying there was liquid spillage/fluid damage. So apparently macbooks have these small stickers inside them which change color upon contact with liquids to help detect liquid damage but the issue with those stickers are that they also change color if you live in a humid a…

[deleted]

Re: MacBook Air M1 screen crack for no apparent reason

#165

Post by nwatson »

bergenty wrote: post #137
no-s wrote: post #46

Earlier quoted context omitted.

> Thermal change caused the crack to spread. It happens all the time with vehicle windshields. This happened to my brother’s brand new Tesla. Tiny impact on the edge extended all the way across after a week in Tucson. Very sad, especially because the service was difficult (had to return to SoCal for repair). The next week around Tucson I looked for and spotted over a dozen Teslas with similar crack extensions. It’s p…

Wait what? What do you mean return to socal

Vehicle likely had to be transported from Tucson, Arizona to SoCal == Southern California to a factory or more fully-equipped Tesla repair facility.

Re: MacBook Air M1 screen crack for no apparent reason

#166

Post by wnevets »

scottydelta wrote: post #3

Apple has always tried to blame customers whenever they can. I remember when my MacBook pro 2015 started glitching and Apple voided the warranty by saying there was liquid spillage/fluid damage. So apparently macbooks have these small stickers inside them which change color upon contact with liquids to help detect liquid damage but the issue with those stickers are that they also change color if you live in a humid a…

> Apple has always tried to blame customers whenever they can.

Jobs on iPhone 4 antenna: “avoid holding it in this way”

Re: MacBook Air M1 screen crack for no apparent reason

#167

Post by ayberk »

no-s wrote: post #46
peppertree wrote: post #16

Impact at the edge of screen created microscopic crack. Thermal change caused the crack to spread. It happens all the time with vehicle windshields.

> Thermal change caused the crack to spread. It happens all the time with vehicle windshields. This happened to my brother’s brand new Tesla. Tiny impact on the edge extended all the way across after a week in Tucson. Very sad, especially because the service was difficult (had to return to SoCal for repair). The next week around Tucson I looked for and spotted over a dozen Teslas with similar crack extensions. It’s p…

This is a good place to remind that _never ever_ buy a Tesla. I was a huge fanboy and I do love my car, but their customer support and service centers are absolutely horrendous.

It's all great when nothing is wrong, but things eventually go wrong and you regret ever owning one. - Signed, a Tesla Owner who has been dealing with a very minor damage because some idiot couldn't take their eyes off of their phone in a 25mph zone.

Re: MacBook Air M1 screen crack for no apparent reason

#169

Post by prvit »

scottydelta wrote: post #82
foldr wrote: post #67

Earlier quoted context omitted.

They solder components to save space and increase the reliability and power efficiency of the connections. Apple doesn’t care about self repair, but they aren’t using solder instead of connectors as part of a scheme to actively thwart it.

Apple is literally known for their anti-right-to-repair stance. There is a youtuber named Louis Rossman(1.7 million followers) fighting Apple on this since more than a decade. Here is his channel: https://youtube.com/user/rossmanngroup

Rossman isn’t exactly trustworthy. Remember this? https://www.youtube.com/watch?v=tw3-j_RaX74

Re: MacBook Air M1 screen crack for no apparent reason

#170

Post by alerighi »

giancarlostoro wrote: post #9

Dear Apple, Its okay to not have to make your laptops ultra skinny if it means you avoid these sort of issues. Sincerely, A customer waiting to buy a decent laptop that is sturdy and comfortable to type on.

Then don't buy an Apple laptop, simple. Buy a Thinkpad that is almost indestructible and you don't have these kind of problems, or as I did a Dell XPS 15 (though I can't talk about how solid it is, since I have it only since 2 months).

Surely I would prefer Dell for the support, I have 1 year of premium assistance (if there is a fault a technician will come where I am to make the repair, I don't have to bring it to a store that takes days to do the repair on a computer that I need for my job) and with like 20$ more I got the coverage even for accidental damage.

Apple doesn't have correct policy, first it doesn't recognize in warranty faults that should, and secondly repairs outside the warranty period cost more than buying a new computer, and it doesn't sell spare parts to others that are not Apple authorized repair center (that needs to apply the policy of Apple otherwise they will not send the spare parts): something called mafia.

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