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Logitech MX Products are incompatible with AirPods

support.logi.com

161–170 of 280 posts

Re: Logitech MX Products are incompatible with AirPods

#161
I have frequently had to put the Logi dongle at the end of a USB extension cord to get it to work at all. So much so I don't bother to try without, anymore.

Apparently their RF protocol is incompatible with having a USB 3 transceiver too close by, and it cannot be fixed.

So, wondering if problems resolve with an extension. If so, it would be odd for Logi not to know about it. They were the source of the original suggestion.

Re: Logitech MX Products are incompatible with AirPods

#162

Earlier quoted context omitted.

I've also found that if I used the Logitech "unifying" adapter, I _still_ had significant 2.4Ghz spectrum interference -- the Logitech adapter was causing my bluetooth headset (also in the 2.4Ghz spectrum) to have significant connectivity issues, and was also causing interference with some game controllers that operated on the 2.4Ghz spectrum in the same room. The Logitech devices connected to that dongle (an MX Mast…

I don't understand how Logitech mice are so popular given how frequently they fail due to switch problems. Everyone I know, from casual users to gamers, has had problems with logitech mouse button failures. Sometimes within months of purchase, even on their high end gaming mice that cost well north of $100, the buttons will stop working or start double-clicking.

I have not had button trouble, but they do just drop dead about every year or two. Corpses are piling up. I even try changing out the battery before I give up on it. That worked, once!

Their Unify dongle usually has to be at the end of a USB extension cable for it to work at all, for me. I don't even try it without, anymore.

Re: Logitech MX Products are incompatible with AirPods

#163

To summarize: If you use a Logitech bluetooth device, it creates enough interference that high-bandwidth products like the Airpods will not function correctly. If you switch the Logitech device to use their "unifying" adapter, which doesn't use bluetooth but a different proprietary wireless protocol, the problem goes away. Logitech acknowledged the problem about six months ago but thus far have deflected any further…

My favourite part about wires is that there's never interference or poor connectivity. Aux headphones, ethernet cables, wired mouse and keyboard - all so much more painless.

Categorically false.

A high bandwidth data cables (aka wires) does introduce RF noise / EMIs. That's why ferrite bead were invented to reduce the noise.

https://en.wikipedia.org/wiki/Ferrite_bead

The reason some ethernet cable and audio cables don't have ferrite beads is because they have internal metal mesh EMI shielding. But not all cables have that.

Re: Logitech MX Products are incompatible with AirPods

#164

Earlier quoted context omitted.

It’s been almost 15 years but I do remember always knowing when my pre-smartphone cell phone was about to ring. It’d make my stereo system buzz loudly moments beforehand.

I remember that! I wonder what it was - the actual signal sent or something in phone's reaction?

Obviously the phone caused it. The signal from the tower wouldn’t be any different from all the other calls going to all the other phones on your block. They didn’t have beamforming that narrow.

Re: Logitech MX Products are incompatible with AirPods

#165

It's not just Logitech's use of bluetooth. My Airpods also caused me lose wifi connectivity on my Macbook when using 2.4Ghz wifi (802.11n to an old Buffalo WZR-HP-AG300H/WZR-600DHP running OpenWRT [1]). The issue only happened when using the airpods, and only when using the 2.4Ghz network. Switching to 5ghz solved the issue, and I've since switched to wired. I was kind of stunned that Apple's own wifi was incompatibl…

If in the US, "OpenWrt WiFi 6" options are largely the Linksys/Belkin E8450/RT3200, the TPLink EAP615 In Wall, the Unifi U6 Lite, and U6 LR. Both U6s and the Belkin/Linksys units are AX on 5GHz spectrum, and N on 2.4GHz. TPLink's EAP615 is AX on both.

Enough so that both Amazon and eBay have made it near impossible to search for that Linksys model. They show everything but.

Re: Logitech MX Products are incompatible with AirPods

#166

To summarize: If you use a Logitech bluetooth device, it creates enough interference that high-bandwidth products like the Airpods will not function correctly. If you switch the Logitech device to use their "unifying" adapter, which doesn't use bluetooth but a different proprietary wireless protocol, the problem goes away. Logitech acknowledged the problem about six months ago but thus far have deflected any further…

This is good to know. I was just thinking of buying a new MX keyboard. Was planning to use it with a USB anyway but if it's gonna cause trouble for my Airpods it's gonna be a pass.

Re: Logitech MX Products are incompatible with AirPods

#167

Earlier quoted context omitted.

My favourite part about wires is that there's never interference or poor connectivity. Aux headphones, ethernet cables, wired mouse and keyboard - all so much more painless.

Living in a country where ground wires are not installed as standard, oh you are so wrong. Anything that has a wall plug carries crazy levels of background hum to any audio equipment I plug into it. I'm sure there is something I could buy to fix that (I can't fix the electrics though as I'm renting). On the other hand, instead of doing loads of research and buying new equipment, I can just connect my headphones or sp…

Buy a 1:1 transformer. Plug it into the wall, and plug in a power strip at the other end.

Re: Logitech MX Products are incompatible with AirPods

#168

To summarize: If you use a Logitech bluetooth device, it creates enough interference that high-bandwidth products like the Airpods will not function correctly. If you switch the Logitech device to use their "unifying" adapter, which doesn't use bluetooth but a different proprietary wireless protocol, the problem goes away. Logitech acknowledged the problem about six months ago but thus far have deflected any further…

My favourite part about wires is that there's never interference or poor connectivity. Aux headphones, ethernet cables, wired mouse and keyboard - all so much more painless.

I used to be able to tell I was about to get a GSM text message by the way my (wired) computer speakers would make a distinct quiet staccato crackle sound.

Re: Logitech MX Products are incompatible with AirPods

#169
post #108

Earlier quoted context omitted.

I have terrible connectivity and interference with wires! As soon as I stand up my headphones become violently disconnected from my computer. Cables also interfere with each other and all the other items on my desk.

Did those headphones cost more or less than AirPods? Somehow, musicians and producers have worked for decades with wired headphones just fine. Beyerdynamic headphones can go for less than $200 and have a long straight cord or a coiled cord that stays out of the way.

Musicians work with wired headphones because they largely have to, not because it's intrinsically better. You don't even need to be a musician or producer to experience the drawbacks being attached to a cable can have.

It's just different sets of compromises.

Re: Logitech MX Products are incompatible with AirPods

#170

Earlier quoted context omitted.

I've also found that if I used the Logitech "unifying" adapter, I _still_ had significant 2.4Ghz spectrum interference -- the Logitech adapter was causing my bluetooth headset (also in the 2.4Ghz spectrum) to have significant connectivity issues, and was also causing interference with some game controllers that operated on the 2.4Ghz spectrum in the same room. The Logitech devices connected to that dongle (an MX Mast…

I don't understand how Logitech mice are so popular given how frequently they fail due to switch problems. Everyone I know, from casual users to gamers, has had problems with logitech mouse button failures. Sometimes within months of purchase, even on their high end gaming mice that cost well north of $100, the buttons will stop working or start double-clicking.

Do their failure rates reflect some sort of massive deviation from the rest of the mice on the market? Given that most of the high end mice use the same switch manufacturers I'd guess it's more likely that you see more instances of people complaining about it online because they're vastly more popular than other mice manufacturers.
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