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Atlassian products have been down for 4 days

status.atlassian.com

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Re: Atlassian products have been down for 4 days

#241

Post by hobos_delight »

kstrauser wrote: post #231
hobos_delight wrote: post #225

Earlier quoted context omitted.

It wasn't a point upgrade - Confluence 4.0 got rid of markdown in favour of an "XHTML" storage format, then a layer on the editor to autocomplete markdown into the rich-text as you typed. Personally I preferred the ability to edit pages as markdown, and we toyed with ways to allow users to edit the rich pages in markdown (i.e. a new transformer from the storage format to wiki-markup, instead of the editor format) - b…

It was a death knell for us. We moved all our documentation into Git, which the devs found more convenient and usable. I think there might’ve been some survival bias: the people who kept using it after the breaking change liked it. The people who dropped it immediately because it ruined their workflows just moved on (or put it in read-only mode).

Oh completely agree regarding the survival bias - I think the over-arching plan was to make it more accessible to more than just dev teams, and it seems to have worked. "Like MS Word" was thrown around a bit.

Re: Atlassian products have been down for 4 days

#242

Post by charles_f »

RachelF wrote: post #77
charles_f wrote: post #27

Earlier quoted context omitted.

What are the pains of using Jira and confluence?

Trello is also terrible software. It's basically a web interface for agile post-it notes. Compared to decent project management software it has almost no project management features.

This is a funny one. People usually give all the rage to Jira because it's so complex, and Trello because it's post-its. I feel like there's no good middle-ground, people are gonna hate one or the other

Re: Atlassian products have been down for 4 days

#243

Post by mdeeks »

enra wrote: post #238
mdeeks wrote: post #142

Earlier quoted context omitted.

I'm trying a demo of it and it looks like its mainly aimed at small to medium companies. There isn't enough hierarchy. The top level organization in Linear is a Workspace. As far as I can tell this should be what your entire company falls under. The next and only level of organization under that is a Team. It really needs something in between that. Teams have their own Issues, Board (singular), Cycles(Sprints), Proje…

Linear founder/ceo here. Thanks for detailed feedback and walkthrough! Just to share some context, we do have thousands of customers, ranging from early stage startups to public companies. I also agree that we should support more hierarchy when it comes to roadmap, teams and even the workspace settings, and it's something we are working on. > Board (singular) Board view supported by other views too, like cycles, acti…

Good to hear! Any write ups on how the larger companies organize and manage their Workspace?

Moving us from Jira/Confluence would probably take an act of god, but I could see teams going rogue and doing their internal planning in Linear while still using some part of Jira to ensure they stay connected to the rest of the company process. That way we could maybe do incremental adoption.

Is there any bidirectional Jira Linear support? e.g. Someone creates a bug in Jira for us and it replicates into Linear? When I close it in linear it closes it in Jira.

Re: Atlassian products have been down for 4 days

#244

Post by kadoban »

AceJohnny2 wrote: post #223
kadoban wrote: post #168

Earlier quoted context omitted.

It is impossible to find anything in Confluence. The search is useless. Anything that's not in my list of recently worked-on/viewed is basically gone forever.

Frankly, that's no better or worst than any other wiki I've used. It's certainly not something I blame Confluence for particularly.

I can search for strings that exactly exist in pages and it still doesn't find them, it has no way I can find to limit searches to pages I've modified, and its search result ordering is awful, partial search results crowd out full matches. I'm sure there's worse search features, but this is supposed to be decent, well-supported software. It's not some crap noname wiki, supported by one guy parttime.

Re: Atlassian products have been down for 4 days

#245

Post by enra »

mdeeks wrote: post #243
enra wrote: post #238

Earlier quoted context omitted.

Linear founder/ceo here. Thanks for detailed feedback and walkthrough! Just to share some context, we do have thousands of customers, ranging from early stage startups to public companies. I also agree that we should support more hierarchy when it comes to roadmap, teams and even the workspace settings, and it's something we are working on. > Board (singular) Board view supported by other views too, like cycles, acti…

Good to hear! Any write ups on how the larger companies organize and manage their Workspace? Moving us from Jira/Confluence would probably take an act of god, but I could see teams going rogue and doing their internal planning in Linear while still using some part of Jira to ensure they stay connected to the rest of the company process. That way we could maybe do incremental adoption. Is there any bidirectional Jira…

There is no write ups at least publicly yet. If there are specific questions we can try answer those based on what we have heard from other companies. ks@linear.app

We do have a bidirectional Jira integration. It pulls in the basic information, and then also adds a Jira "attachment" & link to the Jira issue. If you close the issue in Linear, will also close it in Jira [1]

If you enable the Triage feature, it works nicely in a way that requests from other teams in Jira automatically come to the Triage queue and you can review them there. Same triage queue also works for customer support tools, sentry, creating issues through the API etc.

[1]: https://linear.app/docs/jira

Re: Atlassian products have been down for 4 days

#246

Post by [deleted] »

mdeeks wrote: post #243
enra wrote: post #238

Earlier quoted context omitted.

Linear founder/ceo here. Thanks for detailed feedback and walkthrough! Just to share some context, we do have thousands of customers, ranging from early stage startups to public companies. I also agree that we should support more hierarchy when it comes to roadmap, teams and even the workspace settings, and it's something we are working on. > Board (singular) Board view supported by other views too, like cycles, acti…

Good to hear! Any write ups on how the larger companies organize and manage their Workspace? Moving us from Jira/Confluence would probably take an act of god, but I could see teams going rogue and doing their internal planning in Linear while still using some part of Jira to ensure they stay connected to the rest of the company process. That way we could maybe do incremental adoption. Is there any bidirectional Jira…

[deleted]

Re: Atlassian products have been down for 4 days

#247

Post by mdeeks »

enra wrote: post #245
mdeeks wrote: post #243

Earlier quoted context omitted.

Good to hear! Any write ups on how the larger companies organize and manage their Workspace? Moving us from Jira/Confluence would probably take an act of god, but I could see teams going rogue and doing their internal planning in Linear while still using some part of Jira to ensure they stay connected to the rest of the company process. That way we could maybe do incremental adoption. Is there any bidirectional Jira…

There is no write ups at least publicly yet. If there are specific questions we can try answer those based on what we have heard from other companies. ks@linear.app We do have a bidirectional Jira integration. It pulls in the basic information, and then also adds a Jira "attachment" & link to the Jira issue. If you close the issue in Linear, will also close it in Jira [1] If you enable the Triage feature, it works ni…

Yeah I just found it. The hard map of Jira project to a Team makes it tough. We currently do 1 Org (hundreds of people) = 1 Jira project. Teams are mapped to Jira Components. I think without some level of customization on the sync we wouldn't be able to incrementally adopt. Everyone uses Jira differently unfortunately.

Re: Atlassian products have been down for 4 days

#248

Post by dbrgn »

taspeotis wrote: post #95

> Update - Restoration work to restore sites is underway and will continue into the weekend. We are taking a controlled and hands-on approach as we gather feedback from customers to ensure the integrity of these site restorations. I’ve seen failing Kickstarter updates with more information than this. Anyway the title isn’t wrong per se but it might be more informative to say a subset of tenants using Atlassian’s SaaS…

Yeah, on prem is not affected. But they're discontinuing on prem, making customers even more dependent on their hosted services. Bravo!

(My employer will switch away from Atlassian products once they don't offer on prem anymore.)

Re: Atlassian products have been down for 4 days

#249

Post by dbrgn »

Too wrote: post #147
omegalulw wrote: post #89

Earlier quoted context omitted.

Wait, do people really have a low reputation of Atlassian? The picture o had in mind was that that pay top $$$, are remote friendly, etc. I would have expected their stuff to be much better...

It’s loved by managers (the ones deciding to buy the product) because it looks shiny and it can auto generate burndown charts. For anyone actually trying to work with it on a daily basis is a huge pain in the ass. Mostly due to the dreadful performance, which was bed enough with the on prem solutions and has now gotten even worse on cloud. Another wtf example is their wysiwyg editor actually has no own markup, it is…

Performance is terrible in their cloud offering, but actually pretty OK in the on prem version.

Guess which one of those two they're sunsetting...

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