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Atlassian products have been down for 4 days

status.atlassian.com

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Re: Atlassian products have been down for 4 days

#81

Post by Mandatum »

ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

https://prismic.shortcut.com/pricing

Their pricing and feature breakdown across plans is a joke. Milestones, reporting and roadmap are all top tier features? They're base features on a product like this.

Re: Atlassian products have been down for 4 days

#82

Post by 0xy »

atonse wrote: post #47

We just started moving to JIRA after a few years of Gitlab, where gitlab issues feels like nobody has worked on it for a long time. And Jira has been really great. The sprint boards, concept of mapping statuses to in progress etc have all been great. My one gripe (and it’s not a small one) is performance. It still feels quite sluggish. Is Atlassian ever going to address this?

No, consider that they have an entire team dedicated to their WYSIWYG comment text field and it weighs in at over 20mb(!!!) of JavaScript for a text box.

Atlassian absolutely doesn't care about performance, it should've been obvious when they rolled out "new Jira" a couple of years ago and it was just as slow.

Their priority is adding new esoteric settings that their top customers demand, hence why their settings tab is a labyrinth of spaghetti complexity.

Re: Atlassian products have been down for 4 days

#84

Post by macintux »

Clubber wrote: post #20
kasey_junk wrote: post #18

Earlier quoted context omitted.

It’s a near uniform “joke” at this point. Eventually you need to stop blaming the user.

What issues do people have with Jira? I've always wondered.

The most recent annoyance for me is the fact that you can't use it as a simple issue tracking system.

Without firing up my work laptop I can't provide a precise number, but when you want to file a new ticket, there are at least a dozen options for a ticket type, and once you've created a ticket you're stuck with the consequences of your selection.

Just give me a single ticket type. Let me create any relationship I want between tickets. If I want to assign one ticket as parent for another one, I should be able to do that.

Re: Atlassian products have been down for 4 days

#85

Post by brundolf »

ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

+1, I used it while it was still called Clubhouse and it was very pleasant. Its performance is the biggest thing I miss after changing jobs and having to go back to Jira.

Re: Atlassian products have been down for 4 days

#86

Post by macintux »

imglorp wrote: post #50
Clubber wrote: post #20

Earlier quoted context omitted.

What issues do people have with Jira? I've always wondered.

It absolutely has some nice features like how Jira and Confluence and BB can all work together. But they prioritize feature velocity towards being "all things to all people" over usability. This means it's a mountain of inconsistency, bloat, and instability. It's super hard to use if page loads are many seconds long, your favorite button got moved into a hamburger menu to maximize unused whitespace, and their servers…

Speaking of consistency, IIRC the markup languages are inconsistent between Jira and Confluence. Why would you do that?

Re: Atlassian products have been down for 4 days

#88

Post by chrisweekly »

WantonQuantum wrote: post #57
lifthrasiir wrote: post #38

Earlier quoted context omitted.

Slow, complex (in terms of feature), painful (in terms of UX)---pick any three.

Inconsistent user experience between the products. “Oh this is Jira so I can’t use those formatting options that I use in confluence.”

It's worse than that; even within Jira the editing contexts are completely inconsistent. And the cache behavior is apparently nondeterministic. It boggles my mind that such awful UX is tolerated in software used in so many companies. It's like Atlassian put all its eggs in the "crack the enterprise sales code" basket, met wild success, and that was all they were capable of. If my job required me to work in Confluence and Jira all day I'd change my job or my career.

Re: Atlassian products have been down for 4 days

#89

Post by omegalulw »

justin_oaks wrote: post #36
braingenious wrote: post #2

Isn’t this the sort of thing that would normally have made it to the first page here a while ago? Just asking, I’ve never used any of their products

I would have thought so, but I think it's because people have low expectations of Atlassian that it hasn't gained traction. In ranking companies by "Ugh, your product sucks" many people would put Atlassian pretty high. So if their product sucks, why would their cloud infrastructure be better?

Wait, do people really have a low reputation of Atlassian? The picture o had in mind was that that pay top $$$, are remote friendly, etc. I would have expected their stuff to be much better...
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