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Atlassian products have been down for 4 days

status.atlassian.com

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Re: Atlassian products have been down for 4 days

#91

Post by orev »

braingenious wrote: post #2

Isn’t this the sort of thing that would normally have made it to the first page here a while ago? Just asking, I’ve never used any of their products

The main thing with Atlassian is they royally screwed over all their customers by discontinuing their most popular product and forcing everyone to cloud using really, really unsavory tactics. The only product remaining you can use without cloud had its price increased by an order of magnitude. And, they offered a discount to on-prem customers who signed up for it, and after the fact announced a price increase at least equal to the discount they were offering.

They have decided to treat their customers worse than Oracle does, with nothing but threats that you can make the pain stop if you just go with cloud. They’re an absolutely despicable company.

So after enduring all this, there’s a huge amount of schadenfreude that customers are experiencing watching them be down for so long. They absolutely deserve it.

Re: Atlassian products have been down for 4 days

#92

Post by pxue »

ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

What the heck really?

I had the complete exact opposite experience. I actually do wish we are still on jira.

it's slow. It's filters make no sense. It's entire flow make no sense.

Re: Atlassian products have been down for 4 days

#93

Post by macintux »

macintux wrote: post #84
Clubber wrote: post #20

Earlier quoted context omitted.

What issues do people have with Jira? I've always wondered.

The most recent annoyance for me is the fact that you can't use it as a simple issue tracking system. Without firing up my work laptop I can't provide a precise number, but when you want to file a new ticket, there are at least a dozen options for a ticket type, and once you've created a ticket you're stuck with the consequences of your selection. Just give me a single ticket type. Let me create any relationship I wa…

I forgot one of my frustrations: when it’s time to create a ticket, the board selection drop down doesn’t display the full board names, so there’s a few seconds of friction while I try to remember which board I want based on a truncated name.

Or, often as not, I create it on the wrong board and can’t move it.

Re: Atlassian products have been down for 4 days

#95

Post by taspeotis »

> Update - Restoration work to restore sites is underway and will continue into the weekend. We are taking a controlled and hands-on approach as we gather feedback from customers to ensure the integrity of these site restorations.

I’ve seen failing Kickstarter updates with more information than this.

Anyway the title isn’t wrong per se but it might be more informative to say a subset of tenants using Atlassian’s SaaS products are down.

If you use any of their products on prem … they are not down. And if you’re not one of the affected tenants then your Atlassian products are fine. At work we have Confluence hosted by Atlassian and it’s up.

According to The Register:

> We were also told that the incident affects a relatively small number of Atlassian customers: about 400. That's only 0.18 per cent of the company's 226,000 customers, which isn't much consolation to the several hundred who still can't access their data.

Re: Atlassian products have been down for 4 days

#96

Post by lostdog »

charles_f wrote: post #27
acd10j wrote: post #17

Earlier quoted context omitted.

Consider yourself fortunate, you were spared pain of using JIRA and Confluence

What are the pains of using Jira and confluence?

Put a sleep(60000) in every request of your own webapp and it will still be more responsive than JIRA.

Re: Atlassian products have been down for 4 days

#97

Post by thombles »

jimbob45 wrote: post #21
Corrado wrote: post #8

Earlier quoted context omitted.

From what I understand, Atlassian is pushing hard to move everyone to their cloud offerings. I think the only way to run on-prem stuff now is to use the Enterprise or Data Center offerings, which are stupid expensive.

How has no one open-sourced a competing product by now? It feels like the universe where Git was never invented and everyone stayed subscribed to Perforce. Are executives just scared of getting fired for moving off of Azure DevOps and Jira? They’re both garbage pieces of software and everyone who uses them knows it.

As far as Confluence competitors go, in the vicinity of 2010 there was a lovely MediaWiki fork called DekiWiki (later MindTouch Core). It was easy to set up and use, fast, WYSIWYG editing, attachments. Unfortunately Mindtouch (the company) pivoted into- well, I never quite understood what, but it didn't involve developing deki and it became defunct. It would have been very interesting to see where it stacked up today if it was kept alive.

Re: Atlassian products have been down for 4 days

#99

Post by WalterSobchak »

phendrenad2 wrote: post #19
bombcar wrote: post #4

This is more informative: https://confluence.status.atlassian.com Apparently some portions of their cloud instances have been down for days. I'm going to really be sad when I can't limp this server instance forward any more.

Interesting. Bitbucket and confluence work for me, but perhaps some users are being load balanced to the servers that are down.

Correct. It's only a small percentage of users.

Re: Atlassian products have been down for 4 days

#100

Post by jareds »

aaomidi wrote: post #40
Clubber wrote: post #20

Earlier quoted context omitted.

What issues do people have with Jira? I've always wondered.

The slowest UI I've literally ever experienced. Any action you take has a 20-40% chance of not actually committing. History view in some parts of it is literally useless.

Just avoid the ui and use the CLI instead. https://github.com/go-jira/jira Granted getting your custom templates configured with your custom fields set up by the administrator can be a giant pain.
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