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iPhone 13 teardown and repair assessment [video]

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Re: iPhone 13 teardown and repair assessment [video]

#161
post #46

I'm a bit torn about this. I think a good compromise is for Apple to offer selling "genuine parts" to anyone who practically wants it; and maybe, allow changing parts once the main owner release control. Apple's devices are quite expensive. iCloud locking have made them worth less in the black-market, but the components are still worth something. This will make Apple's devices worth next to nothing in the black marke…

You should not be torn. Apple is blatantly acting against your interests as a user, and you should be adamantly against this. You always need to place some level of trust in anyone you're allowing to repair your device -- even if they're using genuine Apple parts, they might not know how to properly work with them, for example. But this is why we have reviews. (By the way, they would be more likely to know how to do proper repairs if Apple freely published the top-secret internal repair documentation they already have, so they could just use that instead of random third-party guides, but that's another topic.) As a user, you should always have the choice of who to trust with your device's repair, just like you have a choice between mechanics working on your car. As a reminder, if you don't trust third party repair shops, right to repair laws don't force anyone to make use of them. You're free to be overcharged by Apple if you want. But it's important to have a choice.

Also, theft is not a problem that you can solve with software. People will always steal iPhones because there will always be at least some value to the components inside. I guarantee you that iCloud locking was not even a factor in the decision Apple made to implement this bullshit into iOS:

    if (camera.serialNumber != mainboard.camera.serialNumber) {
        freakTheFuckOutForNoReason()
    }
The only factor in this decision was most likely Apple's relentless, unending quest to acquire as many US dollars as possible, despite already having ~200 billion of them reserved [1].

[1] https://www.cnbc.com/2021/01/27/apple-q1-cash-hoard-heres-ho...

Re: iPhone 13 teardown and repair assessment [video]

#162

Yet more reasons why I won't give apple any of my money. I can only see one benefit of this to the consumer. If you maybe happen to be a target of some spy agency who manage to get your phone and need to drop some component into it to spy on you, that isnt going to be easy now. /s Genuinely no need for this other than making apple more money.

That’s a sane answer. I don’t care about that stuff and value other stuff more, so I buy from Apple. You don’t, you don’t buy from Apple, but from another company. And unless Apple starts paying me money to be an Apple evangelist, I have no reason to try to convince you wrong.

That is not sane. That is an irrational concern.

Re: iPhone 13 teardown and repair assessment [video]

#163

Earlier quoted context omitted.

That's repair, not parts, and it's only screens, not any of the other many parts that often fail. Of course the pricing is lower than buying an ebay screen, because apple won't sell you a screen, so sellers on ebay have to procure them illegally. Again, a problem that apple iself created.

> That's repair, not parts I'm aware. It doesn't really matter if the final repair service is cheaper than buying the part and doing it yourself and leaves a better, like new result rather than a repair job done by an amateur. > and it's only screens, not any of the other many parts that often fail. They repair any part of the phone that fails, screens were just the first example I found are trawling for a few second…

What happens when Apple decides overnight to increase the price by a factor of 5? When you can't go anywhere but Apple for repair, whether or not you are overcharged is entirely Apple's decision. When you have actual choices, and actual competition to Apple's repair services, like you obviously should, it's not possible for Apple to do this.

Re: iPhone 13 teardown and repair assessment [video]

#164

Earlier quoted context omitted.

Look up Louis Rossman on YouTube. There are many repairs that are trivial for a trained professional that Apple just refuses to do, nor do they provide parts for. Replace a single resistor and an "unfixable" MacBook works like new again. The characterisation of third party repair as "amateurs" is one of Apple's creation (obviously not just them but all tech companies). Apple will wipe your data, send your phone to Ch…

> Look up Louis Rossman on YouTube. There are many repairs that are trivial for a trained professional that Apple just refuses to do, nor do they provide parts for. Replace a single resistor and an "unfixable" MacBook works like new again. I know who louis is, and contrary to your opinion replacing random surface mount components until the machine turns back on is not a repair. Generally most of his work is not even…

> replacing random surface mount components until the machine turns back on is not a repair

Definition of repair, according to Merriam-Webster [1]:

> to restore by replacing a part or putting together what is torn or broken

It seems to me like Louis' repairs qualify. A customer walks in with a broken Mac or iPhone, he identifies the part that is broken, then he replaces it. Do you have an alternative definition by any chance?

> He charges more to do those repairs and they generally don't hold

Do you have any actual evidence that Louis' repairs are unreliable? Do his customers eventually complain about them?

> Apple themselves say they do same-day repair

Okay, but what about the data stored on the old mainboard that gets thrown out?

> They are by far the most pro-repair company in the smartphone space

Again, we seem to have different definitions here. My definition of "pro-repair" excludes any companies actively lobbying against right to repair and implementing unnecessary software features to detect replaced parts.

> If you want to get a pixel repaired you have to go to shady third party chain stores that are contracted by google

Maybe if you (and others like you) would stop shilling so hard for Apple, turning a blind eye to their anti right to repair lobbying, and encouraging others to do the same by tenaciously defending their anti-user practices on public forums, we might actually have a chance at getting right to repair legislation passed, and then you could easily get your Pixel fixed, and your iPhone, too.

Apple's lobbying and precedent-setting makes everything worse for everyone, not just for Apple users.

[1] https://www.merriam-webster.com/dictionary/repair

Re: iPhone 13 teardown and repair assessment [video]

#165

Earlier quoted context omitted.

So, the problem is that you cannot reliably obtain genuine spare parts, not that alternatives exist, right? Also, there are more people taking their devices to "non-legit" stores than people attempting DIY screen repairs. Also, how on earth is bricking my phone (that I paid for) a more desirable outcome than letting me use an inferior display (that I paid for)? Also, what about all the cases where fake replacements a…

I get your perspective but I feel the situation is more complex than that. Replacement parts _never_ brick the phone. They can disable FaceID, TrueTone and show "non genuine" warnings. They also seem to bug out the cameras but this was fixed via an update on the 12 and seems likely to be fixed here too. The FaceID one seems legitimate as a malicious faceid sensor could compromise security. The truetone one looks like…

> Replacement parts _never_ brick the phone.

Bricking Face ID is essentially bricking the phone if it doesn't have fingerprint unlock. Everyone is accustomed to instant unlock these days (since the iPhone 5S of 2013). The camera "bugging out" is also absurd and clearly fabricated by iOS. There is absolutely no reason this should happen just because the serial number of the camera changed. iOS isn't open source so we can't track down their `fakeBugOutToScareUserAwayFromIndependentRepair()` function, but hopefully someone reverse engineers this eventually. It wouldn't be the first time someone found something "funny" hidden within iOS' codebase [1].

> The FaceID one seems legitimate as a malicious faceid sensor could compromise security

This is an irrational fear. Do not let Apple scare you into believing this.

> The problem is not you knowingly putting in a non genuine part. It's that a disappointing chunk of repair stalls and almost all online parts are non genuine and essentially fraud as they advertise as being genuine and better than the original parts.

This is not a problem Apple can solve. There will always be liars. You must place a little trust in the person you buy a used product from; it's that simple. It's how it always has been, and always will be. Besides, if solving this problem were their real goal, why not just display warnings rather than also disable features, and only do so if the parts really aren't Apple-genuine (not just if the serial number has changed)? I am certain it would not be hard to change the code from:

    if (camera.serialNumber != mainboard.camera.serialNumber) {
        displayAnnoyingWarnings();
        fakeBugOutToScareUserAwayFromIndependentRepair();
    }
to:

    if (!isGenuineApple(camera.serialNumber)) {
        displayDismissableWarning();
    }
Finally, why do you think this situation would not change for the better if Apple were forced to start selling replacements to everyone? I imagine the reason mostly non-genuine parts are sold online (if that is indeed true) is because it's really hard to access genuine parts.

Before Apple introduced this "feature", things were mostly just fine. Android phones probably won't ever have this "feature", and things will probably still mostly be just fine long into the future. Of course there will be some instances of scams and whatnot. This is not news.

> It also protects the phone owner by making theft less valuable as the parts can not be used to their fullest.

Theft is another problem Apple cannot solve with software updates. iPhones will always be stolen, because the parts inside will always have intrinsic value. This "feature" is so vaguely connected to anti-theft that it's laughable, and I don't even know if Apple themselves claim this as a reason behind these changes; I've only heard it from Apple apologists. iCloud locks are already overkill and generate tons of e-waste, but this takes it even further and is just absurd.

> I'd like to see Apple and governments work together

Apple already does work with the government. They actively lobby against right to repair and report you to the police when your iPhone scans through your photos and finds something suspicious.

> I'd like to see Apple have some open dialog with the public and governments about exactly _why_ each restriction is in place

That might be a start, but you can be reasonably confident anything coming from Apple's PR team is total bullshit. If the real reason was that they just want to make a lot of money, do you really think they would tell you?

[1] https://arstechnica.com/tech-policy/2020/11/apple-settles-wi...

Re: iPhone 13 teardown and repair assessment [video]

#166

Earlier quoted context omitted.

There certainly is a way out of this: don't buy shitty replacements. You could still get your display replaced by a legit service before Apple introduced verifications. You might prefer that someone else takes care of your broken phone, but why'd you want to force that on everybody?

“Legit service” stores actually can get the genuine parts and software though. This mainly affects DIY repair.

If your definition of "legit service store" is "Apple Authorized Service Provider", then yes. If your definition of "legit service store" is "high-quality repair shop, even if not Apple-authorized (because obtaining this authorization would mean they're no longer able to perform many types of repairs and must abide by a long list of other ridiculous restrictions)", then no, not all legit service stores can do this.

See https://www.rossmanngroup.com/faq

> Are you Apple certified?

> Absolutely not. Being Apple certified would tie my hands to the point where even replacing a fuse would get me in trouble. I go over that in a tongue and cheek fashion in this video in response to the idea that unauthorized repair technicians are “idiots.” Being Apple authorized would tie my hands to the point where I have to charge you $750-$1250 to replace your motherboard because of that one component!

> Doesn’t a lack of certification mean you have no idea what you’re doing, or that my repair has a chance of premature failure?

> No. To be an Apple certified warranty repair center, to the point that repairs are 100% officially covered under an Apple warranty, the service center must buy their parts from Apple. This gives Apple bargaining power in setting prices of parts, which results in unnecessarily expensive repairs. In order to make a profit, a repair shop must set a very high price for any given service. I am sure some of you who have been to Tekserve have heard “your machine is in warranty, so it will be $600.”

Re: iPhone 13 teardown and repair assessment [video]

#167

Earlier quoted context omitted.

Except Apple also disables functionality if you replace the part with another genuine part from another iPhone. The only excuse is money, money, money.

Actually there is another good reason for this, and that is preventing theft. What is the point of stealing an iPhone 13 if you can't just sell the phone on (because of iCloud lock) and you can't chop-shop any of the expensive parts because they're all cryptographically registered?

> you can't chop-shop any of the expensive parts because they're all cryptographically registered

They're not cryptographically registered. iOS does a simple check to see if the serial numbers of the installed parts match the expected original values. Also, you can still sell them, and you would not have a hard time finding a buyer, because they're still intrinsically valuable parts and can still be used (with some annoyances). Anyhow, I'm sure someone will reverse engineer the system well enough to reprogram the serial numbers without Apple's assistance eventually. I can't wait -- the writeup will probably be a fascinating read, and it will provide users more control over their own devices, which is always a good thing. Same reason it made me very happy when it was discovered that Apple dun goofed and let an unpatchable bootrom bug slip into all iPhones from 5S through X, which means these phones are forever jailbreakable: https://checkra.in/

Re: iPhone 13 teardown and repair assessment [video]

#168

Earlier quoted context omitted.

Except Apple also disables functionality if you replace the part with another genuine part from another iPhone. The only excuse is money, money, money.

There is no way to verify the screen is genuine in a way that could not be copied. The current way works because there is nothing that can be copied. The main board asks for a serial number and only it knows what the correct one is. No 3rd party can fake that without tailoring it to the specific phone. It’s a real shitty situation but it’s a little more complex.

Presumably, the "security" does not come from the assumption that the serial numbers are private information -- it comes from the assumption that you can only reprogram the parts with top-secret Apple internal tools. There's no reason the serial numbers need to be paired per device; iOS should be able to check any serial number to see if it is genuine Apple. Much like you can go to https://checkcoverage.apple.com and check the warranty status of the whole iPhone based on its serial number.
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