Earlier quoted context omitted.
It’s fun to imagine the implications of dramatically raising the standard for commercial speech, such that statements which intend to mislead are prohibited.
I worked at a large online retailer in NL that got told they needed to change their delivery promise because that’s not a promise you can actually keep. So it does happen, but probably not often enough.
Request for comments regarding topics to be discussed at Dark Patterns workshop
161–170 of 542 posts
Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#162Earlier quoted context omitted.
I think this falls a little below the level of what should be a federal crime. It's an annoying usability issue, but ultimately which devices are supported is up to individual developers and not Apple. (It cuts both ways: there are some apps that aren't updated to run on the newest devices. So you could take that as Apple encouraging you to keep your old device and to NOT upgrade.) Think about it this way: you want t…
>So you could take that as Apple encouraging you to keep your old device and to NOT upgrade. Does Apple show you apps that won't run on the newest devices/OS versions in the app store? >It's an annoying usability issue, but ultimately which devices are supported is up to individual developers and not Apple. But Apple runs the store, so the onus on them is to present the store in a way that gives me what is compatible…
Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#163Earlier quoted context omitted.
It’s fun to imagine the implications of dramatically raising the standard for commercial speech, such that statements which intend to mislead are prohibited.
I worked at a large online retailer in NL that got told they needed to change their delivery promise because that’s not a promise you can actually keep. So it does happen, but probably not often enough.
Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#164Windows 10 does not respect the "default browser" setting when opening web-based content through apps. For example, clicking on "Help" links or search results from the start menu always opens in Edge. This seems far worse than their IE-bundling issue back in the day... at least users have a few web browsers to choose from, but what good is that when user preference is overridden?
Apple does this as well on iOS where certain stock apps like Books always open links in Safari even when you have a different default browser set.
Only reason I assume this is all the Google apps on my phone bring up a sheet when I tap a link asking which browser I want to use-- with "system default" being one of the options.
Really there's no excuse for this, it can't be too difficult to adapt system apps to fall in line with the expectations for third-party apps.
Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#165Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#166Earlier quoted context omitted.
New York Times does this also. As far as I can tell it's literally impossible to cancel a subscription. I had to close the card attached to my account.
I don't think that's accurate today. I recently cancelled my NYT subscription from their website, didn't even need to call them. How long ago was your experience?
I informed the person who canceled my subscription over the phone that I'd never consider doing business with them again, unless they fixed the problem.
I hope it's fixed now! That'd be a great improvement
Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#167Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#168A common one is fake consent popups for system notifications. Websites need to ask for consent before sending system notifications via the Notifications API. If a user declines, that website is blocked from asking again (for obvious reasons) But many websites cheat this by showing a fake consent popup designed to mimic what the browser would show. If a user clicks "Decline" on the fake popup, the website won't show t…
Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#169Slack has a fun dark pattern - they purposefully remove functionality from their web app to make you install their native app. The web app has a workspace switcher sidebar, but it only appears on ChromeOS, where you can't install the native client. https://webapps.stackexchange.com/questions/144258/slacks-we...
Can you explain why this is a dark pattern? How does slack benefit from you using the native app vs. the web app?
Re: Request for comments regarding topics to be discussed at Dark Patterns workshop
#170Earlier quoted context omitted.
About 10yrs ago NBA did this to me. They made it impossible to cancel a $99/m sub. Their instructions were login and go to the cancel button but the cancel button was broken and said call this number. But no one ever picked up the number. I will never buy a NBA branded thing after that obvious bullshit scam.
New York Times does this also. As far as I can tell it's literally impossible to cancel a subscription. I had to close the card attached to my account.