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Terraria on Stadia cancelled after developer's Google account gets locked

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Re: Terraria on Stadia cancelled after developer's Google account gets locked

#941

Post by ldiracdelta »

esja wrote: post #760
AceJohnny2 wrote: post #734

If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…

The lesson here is: you are too big. If you were smaller, you could manage these issues. But you choose to be big instead.

Counter-example - Amazon. You can reach someone at Amazon and they are ginormous too.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#942

Post by bigiain »

judge2020 wrote: post #767
AceJohnny2 wrote: post #734

If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…

> You can't even trust phone companies to do their job right and ensure the secure verification code is sent to the right phone! You provided some more secure ways for users to authenticate themselves, For those that don't know, phone companies are easily susceptible to sim-swapping attacks which can make it easy for an attacker to intercept SMS 2fa: https://news.ycombinator.com/item?id=22016212 Edit: looks like OP c…

You can totally trust phone companies to "do their job right". You need to understand what their job is though.

The Telcos never signed up to being a "secure verification code provider". Almost a decade ago, the local Telco industry group told us all:

"SMS is not designed to be a secure communications channel and should not be used by banks for electronic funds transfer authentication,"

https://www.itnews.com.au/news/telcos-declare-sms-unsafe-for...

Any company that uses SMS for 2FA is offloading risk and security to an industry that never expected it, and explicitly seeks to not provide it.

A Telco _desperately_ wants to be able to get you back up and running (making calls and spending money) on a new phone using your existing number before you walk out of the shop. And even more, they want to be able to transfer you across as a customer from a competitor - and have your existing number work on their network.

"Sim Swapping" is a valuable feature for Telcos. They have significant negative incentives to make it difficult. They don't want to secure your PayPal account, and nobody (least of all PayPal) should expect them to do a good job of it, certainly not for free...

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#943

Post by [deleted] »

mooman219 wrote: post #864
AceJohnny2 wrote: post #734

If you've got an automated vetting process with a 99.999% success rate, but are dealing with billions of accounts, that's still tens of thousands of false positives. At that level, "percentage" is an insufficient measure. You want "permillionage", or maybe more colloquially "DPM" for "Defects Per Million" or even "DPB". You'll still get false positives though, so you provide an appeal process. But what's to prevent t…

I think this is a balancing act of risks, and I wanted to bring up what I believe to be a success story when it comes to handling suspensions: Microsoft. One thing I believe Microsoft gets right is that suspensions are isolated to the service whose TOS was violated. I.e. violating the hotmail TOS doesn't suspend you from their other services. I think this makes the impact of a false positive less catastrophic, while…

[deleted]

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#944

Post by bscphil »

brundolf wrote: post #691
moksly wrote: post #654

Earlier quoted context omitted.

Are you sure people don’t want it? I think it’s one of the biggest market potentials in gaming right now. I’m quickly approaching 40, and I would like nothing more to not have to own the windows desktop that I only use for one thing. To play blood bowl 2 (and eventually 3) a few times a week. If I could do that from a browser on my MacBook, you can bet I’d never own another desktop in this life. That’s anecdotal or c…

I don't think it's impossible that streamed games will find a market, but I think there are several hurdles that (unsurprisingly) weren't apparent to a company with no experience in the industry: 1) PC gamers tend to revel in owning (building, customizing, optimizing) their hardware; not just because it lets them play the games they want to play, but even for its own sake. RGB arrays, overclocking, custom case builds…

Yours is a thoughtful post and doesn't deserve a quick, dismissive response, so I want to hedge the following just by acknowledging that.

I'd say your problems 1-3 can be summarized by saying you don't think there's a market for it. I don't think I agree. The prospective market for it is probably console gamers who want to play PC games that aren't ported to their console.

Even CP2077 might be an example of this, because from what I've heard the performance is absolutely terrible on consoles, and if you haven't already spent heavily on an upgraded computer with a graphics card that's going to set you back $1K, you probably can't play it there either. So if you're the stereotypical console gamer, who doesn't care about perfect graphics and the lowest possible latencies, Stadia is going to sound like a pretty decent deal.

And that's before you get to exclusives.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#945

Post by sithadmin »

myko wrote: post #899
sithadmin wrote: post #896

Earlier quoted context omitted.

>stadia can have perfect tech and the best customer service in the world and it simply will not matter until you effectively create your own nationwide isp as well To add a layer of situational irony here: Google already tried to solve the last-mile delivery infrastructure problem and unsurprisingly appears to have found it intractable

> Google already tried to solve the last-mile delivery infrastructure problem and unsurprisingly appears to have found it intractable This failure was more political in nature though, the technical solution is there

While the local politics are certainly an issue, their quirky micro-trenching methodology was also clearly a failure

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#946

Post by hnick »

eggbert12 wrote: post #931
int_19h wrote: post #924

Earlier quoted context omitted.

If a company has so many users that it can't hire enough employees to manually handle the false positives properly, it's too big to exist, and should be broken up.

This is by far the most ridiculous reasoning I’ve seen for a company being too big. Because too many users get restricted from the service unintentionally then the provider is too big?

Some regions floated right to explanation and right to human review for automated processes. I don't know if any passed, but if they did, it would definitely mean the service has to take it into account.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#947

Post by KMag »

thgaway17 wrote: post #531
KMag wrote: post #463

Earlier quoted context omitted.

I'm not a lawyer, but my understanding is that U.S. courts have found that suing is a right that can't be waived by contract. Certainly an agreement to enter arbitration can be introduced as evidence against you in a a lawsuit, but any decent lawyer should be able to prevent an arbitration agreement from getting your lawsuit thrown out.

You are 99.5% wrong. See Federal Arbitration Act and ATT v Concepcion.

Thanks. I stand corrected.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#948

Post by hnick »

xyzzy_plugh wrote: post #878
nerfhammer wrote: post #741

Earlier quoted context omitted.

nvidia has a competing service that supports that title, and it honors your steam account instead of needing you to re-buy it https://www.nvidia.com/en-us/geforce-now/games/

Yeah I don't see how nVidia doesn't dominate this market. Their product just makes way more sense. To even get on Stadia you have to port to their custom Linux distribution, which is a pretty huge ask for most games.

Publishers specifically pulled out of Geforce Now because they didn't like the idea of people not having to buy the game again.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#949

Post by wcoenen »

wcoenen wrote: post #346
paulsutter wrote: post #335

Earlier quoted context omitted.

Perhaps the process should cost $100 or $500, so that actual spammers can’t use it Maybe they really just need to offer a paid account option with real support, since that has much better incentives

There is a paid option: for $6/month you can use gmail with your own domain name. It's targeted at businesses but you can use it as an individual. https://workspace.google.com/pricing.html It includes support, but I'm not sure if that helps in cases where google thinks you have abused the service. I just use it because I like having my own domain, and so that I don't lose access to my email if google locks me out. Th…

Meta: my comment above is being downvoted significantly. I'm not sure what I did to offend. There was a remark about the need for a paid option, and I pointed out that it already exists. I have no agenda here and was just sharing what I know.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#950

Post by zerd »

saurik wrote: post #857
pavon wrote: post #659

Earlier quoted context omitted.

Agreed. We generally allow companies to refuse service for nearly any reason, and in most cases this is a good policy. However, there are exceptions to that rule. One extreme are utilities which as both monopolies and essential services are required to do business with nearly any paying customer, and have strict rules processes about shutting of service for lack of payment. Residential rentals are another example. Th…

I think there also needs to be a law that, once you have accepted responsibility for storing someone else's data, that you can't delete it "on a whim" without offering some minimum retention period ok your data. As an example: a storage facility is allowed to stop doing business with me, but they legally can't just destroy all my stuff on a moment's notice... we have laws for minimum retention periods.

Also if you violate the storage facilities rules and they cancel the lease, they can't turn off the electricity at your house just because they happen to have the same parent company.
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