Earlier quoted context omitted.
They call so you are not prepared and there isn't a ready record. It's probably in the antitrust trainings..
The solution is to have a sound recording device nearby and record the call as soon as you hear it's from Apple. Or record the calls on your phone if it allows it. It should be a starter kit of any developer for Apple platforms, just in case, you know. (Recording calls from numbers you don't recognize as a habit is not that stupid. Who knows, one day it's a robocall, another day Apple, still another day some death th…
If you record the conversation without consent and shame them on the Internet, you can be sure Apple will sue. It is one the most litigious companies in our industry.