I'm a big fan of the way JetBrains sells their licenses. Like a lot of software companies nowadays, they only sell licenses on a subscription basis. But with a very customer-friendly clause of where if you pay for a subscription for 12 months you get a perpetual license for the latest version of the product when you initially subscribed. And then after paying for any particular version of a product for 12 months, you…
>But with a very customer-friendly clause of where if you pay for a subscription for 12 months you get a perpetual license for the latest version of the product when you initially subscribed. And then after paying for any particular version of a product for 12 months, you also get a perpetual license for that particular version and so on and so forth This came about due to a decent amount of consumer backlash, if I r…
Also useful as a guide to show the customer they should go ahead and voice their displeasure when these situations arise, preferably before the product is so entrenched in the given market that they can "pull an Adobe" in this situation ("Don't like the new terms? Fuck you, pay us").