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Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

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Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#321

Post by culturestate »

marmaduke wrote: post #173
culturestate wrote: post #45

Earlier quoted context omitted.

The other commenter makes good points re: the cognitive cost of switching platforms, but let me give you another point of view: the Apple ecosystem is, actually, shockingly good. My Apple Watch unlocks all of my Macs. When I join a new WiFi network on my iPhone, those credentials are immediately available to my iPad. When my iPhone rings, it pauses video playing on my Apple TV until I ignore the call. To send a link…

I’m sure you’ve enumerated a number of “user stories” of PMs in Apple but none of that should apply to a public sector research project involving computationally intensive data analysis. This guy needs a dual socket Xeon with tons of ram and none of the BS

I get what you're saying, but...if more people in tech thought of themselves as PMs (whose primary job, sidetracked though it may be in some places, is to develop a sense of empathy for their customers...) we'd all be in a better place.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#322

Post by artimaeis »

coldtea wrote: post #313
artimaeis wrote: post #266

Earlier quoted context omitted.

Say you are tasked with writing something that can be done 2 different ways. Both have the same end-result. In one way there's a single step. In the other way, there's 2 steps and it involves another piece of equipment. How might you write the documentation on how to do that thing? Personally, I'd go with two sentences. The first that describes how to do the thing in one step. The latter, how to also do it in two ste…

> Say you are tasked with writing something that can be done 2 different ways. Both have the same end-result. That's my whole argument. That Apple presents it as 2 different equally good ways to achieve the same end result (and even mentions the pencil-protruding-dangerously way first and the second way as an aside). In case you've lost context, I made the point to answer the parent commenter, who said that "the penc…

Ah, I see how I misunderstood the point you were making in context. I read the word "can" in the point where it's not there.

I still don't agree that it's a particularly dangerous method of charging the device [1]. But I get that you'd change the wording since you feel it's dangerous.

[1] https://www.youtube.com/watch?v=uE9hHO4hM0c

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#323

Post by rayiner »

xfer wrote: post #296
darrmit wrote: post #117

It’s not just the keyboard, either. I’ve been buying Macs since they switched to Intel in 2006 and the most recent MacBook Pros are the most problematic I’ve ever had. - Bluetooth seems to be fundamentally flawed at a hardware level. AirPods, Plantronics, doesn’t matter. It just randomly connects and disconnects as it pleases. - USB-C dongles are a minefield of poor functionality However, I’ve run Linux off and on si…

> I’m glad to hear desktop Linux works for some people, but I just don’t have time to a.) tune and configure it to work and have decent battery life with whatever hardware I choose So you are comparing a finely tuned OS for a specific hardware to using linux with whatever hardware you throw at it? Why don't you just pick a specific hardware that works with linux well e.g. thinkpads?

> Why don't you just pick a specific hardware that works with linux well e.g. thinkpads?

You can't, because Lenovo changes out the hardware randomly every year. Look at the long list of Linux problems with the latest X1 Carbon: https://wiki.archlinux.org/index.php/Lenovo_ThinkPad_X1_Carb...

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#324

Post by cmiles74 »

A co-worked of mine convinced the company to buy them a MacBook (the first the company has ever purchased) to replace their aging Dell laptop. They have been doing more and more work on the company's iOS app and the aging Mac mini the company had purchased needed to replaced anyway.

After having the laptop for just over a year, they called me upset as the laptop would no longer power on. After some gentle interrogation they admitted that they had eaten a snack near the laptop and that, perhaps, a small amount of seltzer had "hit the keyboard". I had them bring it to the Apple Store and Apple refused to repair it under the warranty as it had "water damage." I had asked the company to purchase the extended warranty but that had been lost in the shuffle. My co-worker ended up shelling out ~$1000 out of pocket as they needed to get work done and they had very real feelings of guilt. After all, they did _eat_ near to the laptop.

I agree no laptop should get wet, or have a dollop of guacamole sauce splashed across the keyboard, or have the display sprayed with a fine mist of Coca-Cola as someone laughs and an unexpected joke. But these things happen and I don't think Apple is helping anyone by making laptops that can't withstand these common mishaps.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#325

Post by corndoge »

toast0 wrote: post #305
seba_dos1 wrote: post #158

Earlier quoted context omitted.

> but I just don’t have time to a.) tune and configure it to work and have decent battery life with whatever hardware I choose or b.) troubleshoot it when it randomly decides to break itself on update From my experience, troubleshooting macOS when it randomly decides to break is almost a Windows-like experience - lots of frustration and no sensible help on the internet (unless your problem is so trivial it gets solve…

From about 7 years of troubleshooting mac problems, it's actually worse than Windows problems. First, you find people discussing the problem where everyone claims it doesn't exist and no solutions are found. Then you find the problem and solution for mac os from 2008, and that solution definitely doesn't work, but might also break things worse. Then you decide, it's best to just make sure your headphones aren't on wh…

It really is kind of amusing how forum threads with Mac owners asking for help usually have at least a few people that instead of responding to the question take the opportunity to relate how their Mac has been working perfectly for them and never had that problem. I like my Mac and my Windows and my Linux boxen, I'm not a Mac hater, but I only see this on Mac related forums.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#326

Post by [deleted] »

cmiles74 wrote: post #324

A co-worked of mine convinced the company to buy them a MacBook (the first the company has ever purchased) to replace their aging Dell laptop. They have been doing more and more work on the company's iOS app and the aging Mac mini the company had purchased needed to replaced anyway. After having the laptop for just over a year, they called me upset as the laptop would no longer power on. After some gentle interrogati…

[deleted]

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#327

Post by btmiller »

ceejayoz wrote: post #270
alehul wrote: post #258

Earlier quoted context omitted.

> but do you have a better idea where it should be placed? How about having a small notch at the front of the mouse, like every other mouse I've used? It can then be simultaneously wired, and usable. Maybe you're right that it's usually not frustrating, but I was trying to use this mouse at my office once and it wasn't charged, and it seemed pointless to wait before using it. > then plug it in before you get your cof…

> What if I don't want to test my mouse before coffee? What if I have urgent emails to answer? Plug it in once a month (when it's at ~50% or so) for an hour or two when you finish your day or go to lunch?

The point isn’t that there are solutions to keeping it charged. The point is it’s a needless concession for Apple to make when other wireless mouses have found elegant ways to achieve simultaneous use and charging. This wasn’t an instance of Apple reinventing something that will later seem so obvious.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#328

Post by alexhutcheson »

cmiles74 wrote: post #324

A co-worked of mine convinced the company to buy them a MacBook (the first the company has ever purchased) to replace their aging Dell laptop. They have been doing more and more work on the company's iOS app and the aging Mac mini the company had purchased needed to replaced anyway. After having the laptop for just over a year, they called me upset as the laptop would no longer power on. After some gentle interrogati…

Is it normal for companies to expect employees to pay for accidentally damaged equipment? At everywhere that I've worked, some accidental damage was treated as a cost of doing business, and IT would replace it.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#329

Post by InitialLastName »

corndoge wrote: post #325
toast0 wrote: post #305

Earlier quoted context omitted.

From about 7 years of troubleshooting mac problems, it's actually worse than Windows problems. First, you find people discussing the problem where everyone claims it doesn't exist and no solutions are found. Then you find the problem and solution for mac os from 2008, and that solution definitely doesn't work, but might also break things worse. Then you decide, it's best to just make sure your headphones aren't on wh…

It really is kind of amusing how forum threads with Mac owners asking for help usually have at least a few people that instead of responding to the question take the opportunity to relate how their Mac has been working perfectly for them and never had that problem. I like my Mac and my Windows and my Linux boxen, I'm not a Mac hater, but I only see this on Mac related forums.

Amusing in a "when did we stop playing on grass" kind of way.

Re: Its butterfly keyboard design has failed, but Apple has yet to admit its mistake

#330

Post by jcomis »

alexhutcheson wrote: post #328
cmiles74 wrote: post #324

A co-worked of mine convinced the company to buy them a MacBook (the first the company has ever purchased) to replace their aging Dell laptop. They have been doing more and more work on the company's iOS app and the aging Mac mini the company had purchased needed to replaced anyway. After having the laptop for just over a year, they called me upset as the laptop would no longer power on. After some gentle interrogati…

Is it normal for companies to expect employees to pay for accidentally damaged equipment? At everywhere that I've worked, some accidental damage was treated as a cost of doing business, and IT would replace it.

No that is not at all normal
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