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Google is rebranding storage plans as “Google One”

techcrunch.com

51–60 of 204 posts

Re: Google is rebranding storage plans as “Google One”

#51
> Be among the first to know when Google One is available in your area.

What does my area have to do with an online storage offering? I'm not giving them my zipcode.

Anyway, taking all bets on whether this doppelganger will be killed off, or whether two more doppelgangers will be launched.

Re: Google is rebranding storage plans as “Google One”

#52

After having to change their name from Sky Drive to One Drive following a trademark dispute, I think maybe Microsoft might have something to say about Google calling their online storage solution "One" as well. I mean come on, I know it's a very generic name, but it's nearly identical to one of their biggest competitors in this exact space.

"One" is not a name, it's a number. It's also "Google One" so it's hard to see an argument that someone would see this as a Microsoft offering.

Re: Google is rebranding storage plans as “Google One”

#54

> free one-tap access to Google Experts for help with any Google consumer product and service. This is huge . Together with having removed ads that scanned your e-mail from consumer Gmail, it looks like Google's consumer offerings could actually be changing course from "you're the product" to "you're the customer" -- or at least be giving you the choice. Of course, you could always get a single-seat G Suite for busin…

Why the excitement? If you're paying for a service, you're entitled to customer service.

Re: Google is rebranding storage plans as “Google One”

#55
post #40
post #26

Earlier quoted context omitted.

I wonder what they mean by Google experts. Will there be an actual human being or some hybrid solution at the end of the line? Not that it matters to me as long as it's efficient.

With Google Duplex I'm sure we're heading towards a future where a computer is going to be answering all our customer support calls without us knowing about it.

Google Duplex was a cool demo but those intents were quite well defined. There is a handful of form slots they are aiming to fill where they can enumerate all the entry points to a conversation as well as misinterpretations. I do agree that this is the direction we are going, however since Google Expert is a broad term tackling a much bigger search space, I'd expect it to work differently.

Re: Google is rebranding storage plans as “Google One”

#56
post #47
post #2

Dropbox down 4% today so far.

They introduced a second 1 TB plan for twice the price with questionable added value except for Smart Sync and their offerings with more storage space are only made for teams. Maybe it is time for me to switch away from Dropbox? Previously, one of the main advantages of Dropbox was their reliable sync client but this attribute is fading away: When I do many little file operations on Windows (npm, TeX Live), I expect…

Well, for starters, it doesn't exist on Linux.

Re: Google is rebranding storage plans as “Google One”

#57
"""That access to live experts — not some barely functional AI chatbot — comes with every Google One plan"""

My guess is they want to collect enough data from these service interactions to eventually replace the service people with AI (or even plan on A/Bing some AIs right away to see how much people notice, sort of a crow sourced turing test).

Re: Google is rebranding storage plans as “Google One”

#58
post #49
post #37

Earlier quoted context omitted.

There is always a reason for everything with Google. They didn't provide support for years. Considering what they showed lately with restaurant booking, what I think is actually happening is that Google want a huge data set for support calls/chats to use it as training data for their ML systems. Then they will present fully featured customer support product based on ML.

You're wrong. There's nothing nefarious or underhanded about this decision.

Why would scenario in GP be nefarious?

Re: Google is rebranding storage plans as “Google One”

#59

I like the pricing model, but why couldn't this just be an upgrade to Google Drive? On second thought, why couldn't this be a $9.99 a month bundle of YouTube Red, 1TB Google Drive, Google Play Music, some Google Voice credits, and add free Google Search?

It is an upgrade to Google Drive, per the Techcrunch article

> It’s also rebranding these storage plans (but not Google Drive itself) as “Google One.”

> Google will upgrade all existing storage plans to Google One accounts

[0] https://techcrunch.com/2018/05/14/say-hello-to-google-one/

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