Google is rebranding storage plans as “Google One”
techcrunch.com
Google is rebranding storage plans as “Google One”
1–10 of 204 posts
Re: Google is rebranding storage plans as “Google One”
#2Dropbox down 4% today so far.
Re: Google is rebranding storage plans as “Google One”
#3> Google already offered 24/7 support for paying business users with a G Suite account, but this is the first time it actively offers live support for consumers.
About fucking time.
I know so many people who will never purchase another Google product because it's was literally impossible to get another human being on the other end of the line.
Re: Google is rebranding storage plans as “Google One”
#4Ah yes. The good, old Google we all know and love. Introducing yet another confusing name for an existing product.
Re: Google is rebranding storage plans as “Google One”
#5When on earth will Google give custom domains the full Google consumer experience? Like many people I did this before gsuite happened for my personal account and I'm happy to pay for this.
Re: Google is rebranding storage plans as “Google One”
#6After having to change their name from Sky Drive to One Drive following a trademark dispute, I think maybe Microsoft might have something to say about Google calling their online storage solution "One" as well.
I mean come on, I know it's a very generic name, but it's nearly identical to one of their biggest competitors in this exact space.
Re: Google is rebranding storage plans as “Google One”
#7> Google already offered 24/7 support for paying business users with a G Suite account, but this is the first time it actively offers live support for consumers. About fucking time. I know so many people who will never purchase another Google product because it's was literally impossible to get another human being on the other end of the line.
This is the reason I think Amazon will end up winning the cloud computing race. Providing support is simply not in Googles DNA.
Re: Google is rebranding storage plans as “Google One”
#8After having to change their name from Sky Drive to One Drive following a trademark dispute, I think maybe Microsoft might have something to say about Google calling their online storage solution "One" as well. I mean come on, I know it's a very generic name, but it's nearly identical to one of their biggest competitors in this exact space.
It's even worse. They already have something called Android One. I'm sure this won't cause any confusion.
Re: Google is rebranding storage plans as “Google One”
#9> Google already offered 24/7 support for paying business users with a G Suite account, but this is the first time it actively offers live support for consumers. About fucking time. I know so many people who will never purchase another Google product because it's was literally impossible to get another human being on the other end of the line.
This is the reason I think Amazon will end up winning the cloud computing race. Providing support is simply not in Googles DNA.
I think providing supports to regular consumers may not have been in their dna, but I've been using the business chat/phone/email support through Google Apps, and they have always been top notch. While their answers weren't always what I wanted to hear, that was because of Google policy, versus the reps themselves. Most all of which have been very knowledgeable and human over the years versus most all of the other support channels I've used for companies other than Apple of course. However, there is an enormous amount of more consumers than business customers, so no idea how that support will scale, and if the consumers will get the same level of expertise as business but will be interesting to find out.
Re: Google is rebranding storage plans as “Google One”
#10> Google already offered 24/7 support for paying business users with a G Suite account, but this is the first time it actively offers live support for consumers. About fucking time. I know so many people who will never purchase another Google product because it's was literally impossible to get another human being on the other end of the line.
This is the reason I think Amazon will end up winning the cloud computing race. Providing support is simply not in Googles DNA.
The cost of support has to come from somewhere -- is either Amazon or Google generally cheaper for cloud computing? (I know ~nothing in this area). I could definitely imagine a market for both a cheaper service that's lacking support and a more expensive one that offers increased support.
With that said, with Amazon's efficiency in logistics, I could definitely imagine them implementing support at a negligible cost.