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Apple Sued an iPhone Repair Shop Owner in Norway and Lost

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Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#231

Post by ubernostrum »

ksk wrote: post #217
dpkonofa wrote: post #179

Earlier quoted context omitted.

>Your complaint seems rather imagined to me. Please show me a source where Apple sued someone (either an individual or a third-party repair center) simply for repairing their own device or a user's device on behalf of that user. You won't find it because that's not what Apple's complaint is here. People are conflating Apple's refusal to provide manuals and replacement parts without cost (and outside of their certific…

>Please show me a source where Apple sued someone (either an individual or a third-party repair center) simply for repairing their own device or a user's device on behalf of that user. You won't find it because that's not what Apple's complaint is here. That would be inefficient and a waste of their money in most cases. >People are conflating Apple's refusal to provide manuals and replacement parts without cost (and…

Your problem is that Apple is not Microsoft.

Microsoft effectively has to support literally any combination of things someone might try to do to their Windows PC, because they know nobody will blame the author of the crappy driver or the manufacturer of the peripheral. They'll blame Microsoft.

Apple, by tightly controlling its hardware ecosystem, avoids a lot of that. But also gets to build software that's tested for far fewer configurations, meaning that if you do step outside that configuration, you have to accept that they're not testing for it and aren't guaranteeing the next version of their software will continue to work for you.

But rather than understand this, you attribute it to Tim Cook twirling his mustache and cackling over how he's going to deliberately brick all those phones that people repaired themselves! Soon, he will rule the world! BWAHAHAHA!

Except you know as soon as you think about it that you have no evidence of this and that the kind of "Apple bricks your phone to punish you for repairing it" narrative you're pushing here is completely false. Apple might not like losing out on some more of your money, but figuring out ways to push updates that will break your phone while not breaking someone else's is just not worth the time and money for them. So the simplest explanation -- that they don't have staff thoroughly test every type of repair you might do to your phone with every update they push -- is the likeliest, and you know that too.

This, for the record, is my problem with the "right to repair" people. You ignore real problems to peddle conspiracies.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#232

Post by SteveGerencser »

perl4ever wrote: post #188
eesmith wrote: post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

Well, automakers don't literally do that, but they might suggest you use the specific oil, coolant, or brake fluid that the dealer has. Sometimes much cheaper products are perfectly good and sometimes not. I have an old car that requires a particular type of automatic transmission fluid for the power steering system. People who don't research it and use generic "power steering fluid" say it can lead to leaking seals.…

This is literally that with many tractor brands. Mahindra will void your warranty if you don't use THEIR oil in a new tractor.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#233

Post by beenBoutIT »

amelius wrote: post #229
eesmith wrote: post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

If only Apple™ users were limited to a special Apple™ version of the internet! :)

That's actually not a bad idea at all. A sanitized, curated version of the Internet would be a great idea for kids, elderly, the developmentally challenged, etc. Something like the web-equivalent of what Disney World is to the Real World.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#234

Post by beenBoutIT »

etatoby wrote: post #60
ivoras wrote: post #44

After watching things like this (Louis Rossmann), https://youtu.be/FeUBdMU2qA0 , if I ever buy an Apple product I'll basically treat it as unrepairable.

I watch Louis Rossman too. There's something about his straightforward and self-made-man attitude that strongly resonates with me. Plus it's usually very informative.

In an ideal world Louis Rossman would have a weekly show on PBS.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#235

Post by dpkonofa »

zaroth wrote: post #209
dpkonofa wrote: post #155

Earlier quoted context omitted.

That's not analogous at all. Apple is not stopping people from repairing their devices with 3rd party or refurbished parts. The parts in the OP article were branded as Apple parts (logo and everything) but were not actual Apple parts. That's why Apple is asking for receipts and purchase orders. They want the guy to prove that he's buying the parts from them if he's telling customers that they're genuine Apple parts.…

That wasn't my understanding from reading the article... I read it to mean that they were refurbished Apple parts, but not refurbished by Apple . A screen assembled by a third party consisting of some parts made by Apple with the Apple logo, but the assembly of the completed part was not done by Apple. But TFA is really not clear at all on this point. My capacitor analogy was more to the point of Apple being against…

Yeah... I understood the analogy but I just think it's inaccurate because Apple doesn't have that policy out of some kind of nefarious reasons. They do it that way because micro soldering repairs in-store would take far long and are probably not worth the effort. A customer would much rather get their phone or computer swapped out or repaired in 20 minutes than have to leave it for days on end while it's re-soldered and individual components are on order. Since Apple can do that all off-site, there's not really a benefit. The comment about waste isn't correct either since Apple recycles most of that stuff.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#236

Post by hungerstrike »

azag0 wrote: post #222
hungerstrike wrote: post #173

Earlier quoted context omitted.

I still can’t use whatever SMS app that I want to. I still can’t replace Safari as the browser that opens links from apps. I can’t replace contacts or the phone dialer and I can’t open contact address links in anything but Apple Maps. Heck, they don’t even let me organize my home screen the way that I want to.

At this point, you are just complaining that iOS is not open source.

Those are pretty basic functions that Apple just locks you into. iOS would not have to be open source for those things to change… At all.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#237

Post by dpkonofa »

ksk wrote: post #217
dpkonofa wrote: post #179

Earlier quoted context omitted.

>Your complaint seems rather imagined to me. Please show me a source where Apple sued someone (either an individual or a third-party repair center) simply for repairing their own device or a user's device on behalf of that user. You won't find it because that's not what Apple's complaint is here. People are conflating Apple's refusal to provide manuals and replacement parts without cost (and outside of their certific…

>Please show me a source where Apple sued someone (either an individual or a third-party repair center) simply for repairing their own device or a user's device on behalf of that user. You won't find it because that's not what Apple's complaint is here. That would be inefficient and a waste of their money in most cases. >People are conflating Apple's refusal to provide manuals and replacement parts without cost (and…

>Apple insists that they should be the sole arbiter of who is and isn't allowed to do that

This is entirely inaccurate. They just want there to be a clear distinction between Apple service and third-party service.

To use your Subaru analogy, it would be like Subaru making parts for your car and no other third-party manufacturer making them. You wouldn't have a choice but to buy from Subaru. Subaru isn't stopping anyone from reverse-engineering those parts or simply making their own parts that are compatible but it doesn't make sense that Subaru would have to be forced to provide instructions on how to do it. Anyone that's ever taken their car to a mechanic and gotten screwed should be able to relate to what Apple's goals are here. They're not preventing anyone from doing anything but there sure as hell do want to know that the people they've authorized for repairs are doing them to their standards. If someone's iPhone is all fucked up, other people don't know that they got it repaired at some janky kiosk. They just see an iPhone having issues. That devalues and severely harms a brand and company.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#238

Post by dpkonofa »

cptskippy wrote: post #219
dpkonofa wrote: post #176

Earlier quoted context omitted.

>Apple doesn't allow those who aren't Authorized Repair Centers to purchase genuine replacement parts or to have access to service manuals And why shouldn't they be allowed to do that? They're not stopping anyone from reverse engineering the parts. They're not stopping anyone from doing the repairs and documenting them otherwise. I don't understand why anyone thinks that Apple should be compelled to willfully aid peo…

> And why shouldn't they be allowed to do that? They are perfectly in their right to do that, it's just shitty. > They're not stopping anyone from doing the repairs Actually they are by bricking devices later for having non genuine parts or unauthorized repairs. > I don't understand why anyone thinks that Apple should be compelled... Who said anything about compelling them to do anything? I just said they were dicks.…

>Actually they are by bricking devices later for having non genuine parts or unauthorized repairs.

The only time devices have ever been bricked for unauthorized repairs is for screen repairs where the chain of trust for Touch ID couldn't be verified. It wasn't intentional and they reverted with a patch within weeks.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#239

Post by dpkonofa »

crististm wrote: post #226
dpkonofa wrote: post #180

Earlier quoted context omitted.

>The appropriate move is that everybody on the market to deliver the schematics of the device to the purchaser Why? Why is that appropriate when that's not the case for any other product or service that you can own? There's nothing to reconsider if I don't find their behavior idiotic.

That's a simple one: because they already deliver manuals to the service shops of their choice. With regard to your circular reasoning: it goes nowhere. You should know that all devices used to come with service manuals and some still do today.

They used to come with service manuals because they were a collection of simple mechanical parts. Devices nowadays are far more complicated and intricate than the types of things you're referring to.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#240

Post by dpkonofa »

wuliwong wrote: post #193
atonse wrote: post #4

Earlier quoted context omitted.

It's not that simple. Until literally 3 days ago I held exactly your same view "why don't they just become Apple authorized repair shops?" Well, apparently Apple actually restricts the repairs you can do. For example, if you have water damage, you aren't allowed to just fix the actual components (capacitors, etc) that blew, you have to replace the whole board, resulting in much higher costs and eWaste for customers.…

I think you are misrepresenting dpkonofa's position. I believe his position is that Apple shouldn't be forced to assist with your repairs by producing manuals and parts. That isn't the same as "why don't they just become Apple authorized repair shops?"

Thank you. I'm being downvoted left and right here because people are arguing a straw man of what I'm actually saying.
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