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Apple Sued an iPhone Repair Shop Owner in Norway and Lost

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Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#172
post #50

Earlier quoted context omitted.

How would a hacked copy make it more legal. Wouldn't using their software without a license also be illegal?

I mostly just meant you wouldn't be breaking laws technically to go around them via reverse engineering. To your second statement that's actually a good point, it could be. I mean in general overall it's going to be pretty outrageous to try and legitimately develop going around apple entirely, so the OP's point is valid de facto, just saying in principle they can't lock people out in the absolute sense under current…

> I mostly just meant you wouldn't be breaking laws technically to go around them via reverse engineering.

Considering that their terms of service explicitly prohibits this, I'd say that it's illegal. Will Apple go after you if you do it? Probably not.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#173
post #135

Earlier quoted context omitted.

No, but they are making it very difficult for anyone to use, for example, non-Apple-branded cloud storage. And they are making it nearly impossible for anyone to use non-Apple-approved apps.

> they are making it very difficult for anyone to use, for example, non-Apple-branded cloud storage Which is why they added support for arbitrary file providers to integrate with iOS 11's Files app, and why they announced that iWork will support collaborating through Box last month?

I still can’t use whatever SMS app that I want to. I still can’t replace Safari as the browser that opens links from apps. I can’t replace contacts or the phone dialer and I can’t open contact address links in anything but Apple Maps.

Heck, they don’t even let me organize my home screen the way that I want to.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#174

Earlier quoted context omitted.

Don't give them ideas.

I don't understand why the geniuses at Apple haven't seen the obvious flaws in our American/European/Asian/etc wall plugs and sockets and created Apple branded proprietary wall plugs and sockets that are totally incompatible with all current American/European/Asian/etc. plugs and sockets. Apple products would all use the proprietary plugs, while 'obsolete' devices with standard plugs would require a $40-100 Apple ada…

It's easier to just change the plug on the other end of the power cables every release.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#175
post #2

This will get canned on the appeal, guaranteed. The article is a bit misleading because they're not going after him because he's doing aftermarket repairs. They're going after him because he's claiming that the repaired devices are using genuine parts from Apple, which even have the Apple logo on them, yet they weren't purchased from Apple. This is my biggest complaint with the "Right to Repair" movement. They're con…

How can you or other 3rd parties repair devices if Apple won't sell parts or provide manuals and it sues people who claim to be able to do such things on your behalf? I think it is fair that apple withhold an "apple certified" designation but everything else beyond that is them trying to squash 3rd party repairs so that they can maintain a monopoly on that work, prevent you from upgrading memory, etc and ultimately k…

>Apple won't sell parts or provide manuals and it sues people who claim to be able to do such things on your behalf

This is objectively not true. Apple is not against selling parts or manuals. That's the entire point of an Apple Authorized Repair center. Anyone can get certified by Apple if they can demonstrate that the repairs are done to the level that Apple specifies. What the "Right to Repair" bills are asking for is that Apple provides the manuals for free. Why is that justifiable, fair, or right in any sense if doing so could (and materially would) harm their business?

As for the second claim, Apple has never, ever sued someone simply for repairing their devices as a third-party. They've only sued people who claimed to use genuine Apple parts that weren't or people who stole manuals and schematics that are reserved for authorized repair centers.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#176
post #2

This will get canned on the appeal, guaranteed. The article is a bit misleading because they're not going after him because he's doing aftermarket repairs. They're going after him because he's claiming that the repaired devices are using genuine parts from Apple, which even have the Apple logo on them, yet they weren't purchased from Apple. This is my biggest complaint with the "Right to Repair" movement. They're con…

> They're constantly conflating what Apple is fighting against (counterfeit parts and being compelled to provide documentation and manuals without oversight) with the valid complaint of users not being legally allowed to repair their own devices. Apple has never been against that and isn't fighting that. Apple is setting up an environment where counterfeiting is practically necessary by hindering legitimate repairs u…

>Apple doesn't allow those who aren't Authorized Repair Centers to purchase genuine replacement parts or to have access to service manuals

And why shouldn't they be allowed to do that? They're not stopping anyone from reverse engineering the parts. They're not stopping anyone from doing the repairs and documenting them otherwise. I don't understand why anyone thinks that Apple should be compelled to willfully aid people that could harm their business model and their brand and to do it for free, no less.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#177
post #96

Earlier quoted context omitted.

HAHAHA NO. The first thing you are being told when becoming Apple Authorized Service provider is UP-SELL. Your main function and profit source is telling people "cant be repaired/repair will cost as much as new one, would you like this new model?"

> The first thing you are being told when becoming Apple Authorized Service provider is UP-SELL. Your main function and profit source is telling people "cant be repaired/repair will cost as much as new one, would you like this new model?" I had water damage to a 2013 MBP, minor but nonetheless. It passed all diagnostics. Ran fine on AC power. Battery diagnostics were fine too. But it wouldn't charge. "Charge circuit…

Same

My daughters new macbook pro dropped in to some very wet grass and the authorised repair shop wanted $1400 (in New Zealand) for a new motherboard to repair the water damage, the insurance company said to get a new one which we did.

The shop made it difficult to to get the old one back as it was being replaced with a new one and they said the deal price for the new one included a discount for the old which by pointing out on the apple web site it obviously did not.

Once it was returned about 5 weeks after going in I switched it on and nothing, five minutes of googling found a blown fuse and its been fine ever since, that was 2015 and I have since fixed two others with similar easy to fix problems.

It saddens me because the hardware is well designed in these computers and as an electronics engineer I hate to think how many good computers go to landfill for the sake of a $5 repair.

A Lot of my favourite companies are in on the act not just Apple (And Tesla Most Annoyingly) and it proves to me that the engineers in these firms have lost the high ground and now have a large controlling input from their legal departments. Personally I would keep quiet and take the money too but wouldn't be a happy engineer.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#178

Earlier quoted context omitted.

> The first thing you are being told when becoming Apple Authorized Service provider is UP-SELL. Your main function and profit source is telling people "cant be repaired/repair will cost as much as new one, would you like this new model?" I had water damage to a 2013 MBP, minor but nonetheless. It passed all diagnostics. Ran fine on AC power. Battery diagnostics were fine too. But it wouldn't charge. "Charge circuit…

> So, there's labor, etc. But you're going to tell me that to repair something, that by your own diagnostics, is fine except for this one part costs 70% of the new purchase price? That's what a highly integrated machine gets you. Charge circuit defective => replace entire main board, including CPU, probably memory and storage too nowadays. No one is doing component-level repairs any more.

That's a valid counterpoint and one I'd be open to discussing. However, my own experiences support the owner you're replying to.

I also possess a 2013 MBP with a Retina screen, proudly running well all these years later after many AAA games, overclocking, and innumerable HD repartionings. However, I broke my MBP's screen twice, and both times I called the closest Apple repair shop, and once the main "independent" repair ship in my city, and all three times the price came back as a nice, round $1000: nearly half of the original price!

So I looked around online (always had been vaguely aware of Right-to-Repair, and ifixit.org). After reading the excellent repair guide online and ordering what seemed a high-quality screen online, the repairs, which cost me no major headache or extreme difficulty, materially ended up costing around $300. Also, I want to mention that the aforementioned ifixit guide listed the highest difficulty grade to this type of repair.

So you are telling me, someone that had never engaged in computer or mechanical repairs before in his life, performed $700 of labor in just under an hour? No, the likelier answer is that Apple is simply rent-seeking in the sector of product repairs.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#179
post #13
post #2

This will get canned on the appeal, guaranteed. The article is a bit misleading because they're not going after him because he's doing aftermarket repairs. They're going after him because he's claiming that the repaired devices are using genuine parts from Apple, which even have the Apple logo on them, yet they weren't purchased from Apple. This is my biggest complaint with the "Right to Repair" movement. They're con…

Well, heres hoping it doesn't get canned. >This is my biggest complaint with the "Right to Repair" movement. They're constantly conflating what Apple is fighting against (counterfeit parts and being compelled to provide documentation and manuals without oversight) with the valid complaint of users not being legally allowed to repair their own devices Your complaint seems rather imagined to me. Where are they "constan…

>Your complaint seems rather imagined to me.

Please show me a source where Apple sued someone (either an individual or a third-party repair center) simply for repairing their own device or a user's device on behalf of that user. You won't find it because that's not what Apple's complaint is here. People are conflating Apple's refusal to provide manuals and replacement parts without cost (and outside of their certification program) with the idea that Apple is trying to prevent people from repairing their own devices. That's not true in the slightest and it's straight-up misinformation.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#180
post #2

This will get canned on the appeal, guaranteed. The article is a bit misleading because they're not going after him because he's doing aftermarket repairs. They're going after him because he's claiming that the repaired devices are using genuine parts from Apple, which even have the Apple logo on them, yet they weren't purchased from Apple. This is my biggest complaint with the "Right to Repair" movement. They're con…

Where do you get the idea that Apple or anyone else for that matter can dictate the after market service level? The appropriate move is that everybody on the market to deliver the schematics of the device to the purchaser, not to the service shops. And while we're at it (since as you said, Apple is not fighting the right to repair) provide also the complete source code with all the private keys they use to brick repa…

>The appropriate move is that everybody on the market to deliver the schematics of the device to the purchaser

Why? Why is that appropriate when that's not the case for any other product or service that you can own?

There's nothing to reconsider if I don't find their behavior idiotic.

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