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Apple Sued an iPhone Repair Shop Owner in Norway and Lost

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Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#111

Post by jschwartzi »

nugi wrote: post #73
Johnny555 wrote: post #52

Earlier quoted context omitted.

buying a used gas-burning car is actually less detrimental to the environment than buying a new EV I think that's only true if that gas burning car was going to be destroyed if you didn't buy it. Someone will buy it, maybe someone that's replacing their older less efficient car. And by buying the more expensive EV, your demand is helping to increase volume and lower costs of EV's.

No, even driving 200miles a day, for 15 years in a 1978 suburban with bad rings is less poluting than producing a single eCar.

The air quality in the 70s would disagree with you. Sunsets are not supposed to be orange, and the sky is not supposed to be brown.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#112

Post by blackflame7000 »

jandrese wrote: post #88
geezerjay wrote: post #53

Earlier quoted context omitted.

> They want people who bought iphone to have the best experience they prepared for them. It's quite obvious that, to put it mildly, that's wishful thinking inspired by a heavily rose-tainted view of Apple. Meanwhile, Apple is known for their extreme price gouging complemented with extreme actions to stop even their very own customers from even repairing their broken products, let alone upgrade them to a usable state.

Apple basically doesn't compete on the low end for phones. The space is overwhelmingly dominated by Android devices. This also happens to be the largest segment by volume, which is a big factor in how Android devices sell in much greater numbers than iPhones.

The margins are much better on a $1000 dollar phone than a $200 one

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#113

Post by solarkraft »

eesmith wrote: post #95
comboy wrote: post #47

Earlier quoted context omitted.

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

> available from a Ford™ station somewhere in your state

... and at 3x the usual price.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#114

Post by HammerJack »

comboy wrote: post #47
mattsfrey wrote: post #30

"Apple does not ‘own’ the product after they have sold it" I think this is the crux of the issue. The guy was importing refurbished parts with the logos covered even. They weren't counterfeits. How does a manufacturer have the right to sue for copyright infringement when it's just end users reselling authentic parts? The owner even states he in no way markets them as OEM parts. Frankly I think it's pretty obvious app…

I don't think they want to squeeze every cent. I think they just care about the brand. They want people who bought iphone to have the best experience they prepared for them. Even if you buy some used iphone. If somebody buys some used iphone and it acts weird or the build quality seems imperfect because some parts were replaced, then this person may spread opinion that iphones suck. I'd guess that's their reasoning.…

Considering Apple intentionally slows older phones with firmware updates post new phone release, I think your argument that they're trying to protect the experience doesn't hold much weight.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#115

Post by Reason077 »

"Norway’s customs officials had seized a shipment of 63 iPhone 6 and 6S replacement screens on their way to Henrik’s shop from Asia and alerted Apple; the company said they were counterfeit."

Wow, talk about snitches! Has anyone notified Apple about amazon.com? Pretty sure they're selling 'counterfeit' iPhone screens too.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#117

Post by solarkraft »

ilyanep wrote: post #110
eesmith wrote: post #95

Earlier quoted context omitted.

At Ford™ we care about our brand. We want people who bought a Ford™ car to have the best experience we prepared for them. Other fuels may contain additives which make your Ford™ engine seem imperfect. A few misguided people are tempted by the siren call of the independent fuel suppliers to use something other than the Ford™ fuel specially made for your needs. When things go wrong, they spread rumors that Ford™ vehicl…

It's really more like getting a Ford vs third-party part for your car, which yes, every car manufacturer will recommend. It's not like Apple is trying to sell you Apple electricity. Regardless, this is a pretty low-effort attempt to make a point.

Car manufacturers may recommend against custom parts, but they probably don't (yet) detect you're using one and work to make your experience worse.

Safety is one thing. Working against your customer another.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#118

Post by duncanawoods »

gruez wrote: post #86
jammi wrote: post #63

Earlier quoted context omitted.

Yeah, but still their laptops are much more durable than the competitors'; https://i.imgur.com/eKq8ZCG.png Someone who repairs a single brand of products will have a skewed image of the big picture. He'll basically only receive items too damaged to be repairable by others, but he has no data on whether he receives 1/million or 1/2 whatever and makes the assumption every single one of them are like the ones he receive…

> https://i.imgur.com/eKq8ZCG.png > "microsoft" has the highest breakage rate is microsoft really bad at making hardware or something? or is it all the technically inept people thinking their windows laptop is made by microsoft?

Apple sells as a luxury product to a pampered demographic which will have a very different work life and span than a $200 Netbook.

I suspect that graph is misleading and says nothing about brand durability, only about damage incurred to products at specific price brackets, demographic and use cases. It would much more revealing to break down by those segments.

It also excludes breakages within service contracts so we can't tell if the difference is simply that Apple is selling a higher percentage of AppleCare contracts (potentially because of their high repair costs) than their competitors.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#119

Post by blattimwind »

FireBeyond wrote: post #103
rasz wrote: post #96

Earlier quoted context omitted.

HAHAHA NO. The first thing you are being told when becoming Apple Authorized Service provider is UP-SELL. Your main function and profit source is telling people "cant be repaired/repair will cost as much as new one, would you like this new model?"

> The first thing you are being told when becoming Apple Authorized Service provider is UP-SELL. Your main function and profit source is telling people "cant be repaired/repair will cost as much as new one, would you like this new model?" I had water damage to a 2013 MBP, minor but nonetheless. It passed all diagnostics. Ran fine on AC power. Battery diagnostics were fine too. But it wouldn't charge. "Charge circuit…

> So, there's labor, etc. But you're going to tell me that to repair something, that by your own diagnostics, is fine except for this one part costs 70% of the new purchase price?

That's what a highly integrated machine gets you. Charge circuit defective => replace entire main board, including CPU, probably memory and storage too nowadays.

No one is doing component-level repairs any more.

Re: Apple Sued an iPhone Repair Shop Owner in Norway and Lost

#120

Post by snowwrestler »

eesmith wrote: post #105
snowwrestler wrote: post #90

Earlier quoted context omitted.

> complemented with extreme actions to stop even their very own customers from even repairing their broken products Like what kind of actions? I can go to ifixit.com right now, order parts for my iPhone, order tools to work on my iPhone, and watch detailed instructions about how to repair my iPhone. (or Mac, or iPad, etc.) The products are NOT easy to work on, but I am not aware of any action that Apple has taken aga…

Actions like fighting right-to-repair bills in many states. While you may have the right to do that yourself, they don't want you to have the right to hire someone else to do it for you. They also don't want you to have the right to get those parts for your iPhone. Apple goes after producers and technicians, and not so much end-users. For one, I think end-users have rights, like the first-sale doctrine, which makes i…

I agree with all that. I wonder though... how is it that I can buy parts from IFixIt? I'm honestly asking--I read the linked story about Norway and I don't see how what iFixIt does is different... except that they don't do the repairs themselves. But it was the parts shipment that Apple objected to.

I think the legality of jailbreaking was actually decided by the Library of Congress DMCA exception process.

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